Episode 591 | Acquiring and Scaling in a Crowded Space
Startups For the Rest of Us
English - February 22, 2022 10:00 - 34 minutes - 31.8 MB - ★★★★★ - 675 ratingsCareers Business Technology business marketing entrepreneur entrepreneurship leadership finance entrepreneurs interview health fitness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Episode 590 | Buying vs Building, Zombie Companies, and More Listener Questions with Craig Hewitt
Next Episode: Episode 592 | Nine Tactics for Amazing Customer Support
In Episode 591, Rob Walling chats with Cody Duvall about his story of acquiring and growing Keeping in a really crowded space of help desk and customer support tools.
The topics we cover
[4:34] Launching into a crowded market
[8:00] Keeping's sales process
[10:01] Background on acquiring Keeping
[14:53] Outsourcing a team to rewrite the codebase
[20:03] Migrating customers
[24;01] Challenges with building in a established category
[26:09] Hitting product-market fit
[28:30] Applying for TinySeed
Links from the show
Cody Duvall (@codee) | Twitter
If you have questions about starting or scaling a software business that you'd like for us to cover, please submit your question for an upcoming episode. We'd love to hear from you!