Autonomous Call Center Startup Replicant Raises $27 Million Series A - Sonic Insights

Replicant is an autonomous contact center that creates an always on customer experience with Voice AI. They just raised a $27M Series A led by Norwest Venture partners with participation from State Farm's venture arm, Atomic, Bloomberg Beta, and Costanoa Ventures.

Insights:

- Quick history on how Replicant was incubated out of Atomic, one of the Replicant investors

- Overview of the product experience between conversing with the AI or being handed off to a human

- Look into where the fundraising capital will be put to work

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