Building Empathy
Solving Problems with Technology
English - July 23, 2021 03:14 - 11 minutes - 10.3 MB - ★★★★★ - 1 ratingTechnology Education How To Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Smudge co-founder Toby Vincent explains why developing a deep level of care and understanding for users is an important step towards getting great outcomes with technology.
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Developing Care and Understanding: www.smudge.com/our-approach/developing-care-and-understanding/
David and Tom Kelley, Creative Confidence: www.creativeconfidence.com
Jan Chipchase, The Field Study Handbook: www.thefieldstudyhandbook.com
Artwork by Make Collective: www.make.nz