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SolarWinds TechPod

98 episodes - English - Latest episode: 3 days ago - ★★★★★ - 30 ratings

Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights.

Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.

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Episodes

Secure by Design | Securing the Software Development Build Environment

March 24, 2021 05:00 - 45 minutes - 41.9 MB

The recent SUNBURST cyberattack on the SolarWinds software build environment is a concerning new reality for the software industry, representing the increasingly sophisticated actions by outside nation-states on the supply chains and infrastructure on which we all rely. SolarWinds® is committed to sharing our learnings about this attack broadly given the common development practices in the industry and our belief that transparency and cooperation are our best tools to help prevent and prot...

Secure by Design | Helping Our Customers Get Back to Business

March 09, 2021 06:00 - 41 minutes - 38.2 MB

Organizations were stopped in their tracks when the cyberattack occurred. When you’re focused on taking the right actions to protect your environment, your users, and your entire enterprise, solid counsel and assistance is critical. How do you get back to business?   Join SolarWinds® President and CEO Sudhakar Ramakrishna, Head Geek™ Thomas LaRock, and our key partners Greg Fetterhoff (Monalytic) and Bill Fitzpatrick (Loop1) as they share stories from their engagements with SolarWinds cu...

Secure by Design | Our Plan for a Safer SolarWinds and Customer Community

February 17, 2021 06:00 - 51 minutes - 47.8 MB

Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help us protect against the next. Because the next attack is always on the horizon. What should you do to raise your defenses?  SolarWinds President and CEO Sudhakar Ramakrishna and cybersecurity expert and Krebs Stamos Group Founding Partner Alex Stamos discuss our plan for a safer SolarWinds and customer community – grounde...

The Case for Upgrading

February 02, 2021 06:00 - 29 minutes - 27.5 MB

The relationship IT professionals have with upgrades can sometimes only be described as “fraught.” Reasons range from the cost in terms of time and lost opportunity to “nothing in that update seems very exciting.” Of course, the benefit often exceeds the effort needed. In this episode, Head Geeks® Chrystal Taylor and Leon Adato are joined by SolarWinds® Sales Engineering Manager Mike Driskell to make the case for upgrading regularly. This podcast is provided for informational purposes only...

IT Pros: The Next Generation

November 17, 2020 05:00 - 53 minutes - 49.5 MB

Last month we celebrated IT Pro Day, a holiday designed to recognize tech pros and the work they do. As everyone was challenged with navigating 2020’s evolving landscape, IT pros kept users and teams afloat. Much like the changes evidenced this year, we also added a new twist to IT Pro Day’s festivities – awards! Beyond the well-deserved nominations and celebrations, we wanted to learn more about the experiences that shaped our participants. In this TechPod SolarWinds Head Geek Liz Beavers w...

IT Pros: The Next Generation

November 17, 2020 05:00 - 53 minutes - 49.5 MB

Last month we celebrated IT Pro Day, a holiday designed to recognize tech pros and the work they do. As everyone was challenged with navigating 2020’s evolving landscape, IT pros kept users and teams afloat. Much like the changes evidenced this year, we also added a new twist to IT Pro Day’s festivities – awards! Beyond the well-deserved nominations and celebrations, we wanted to learn more about the experiences that shaped our participants. In this TechPod, SolarWinds Head Geek Liz Beaver...

Cybersecurity in the New Different

October 13, 2020 04:00 - 42 minutes - 38.8 MB

The more things change, the more they stay the same. Although this adage holds much truth, it’s important to understand how it applies to the digital transformation we’ve witnessed this year.  We’re in what’s truly a new normal. In this episode, SolarWinds Vice President of Security, Tim Brown—joined by Christopher Kissel, research director, Security and Trust Products at IDC—will walk listeners through the new era, what to expect when it comes to digital shifts impacting security, and how t...

IT Pro Day 2020: You Were Built for This

September 22, 2020 04:00 - 53 minutes - 49.3 MB

Every year, on the third Tuesday of September, we celebrate IT Pro Day – a day set aside to recognize all tech pros and the work they do. For some obvious reasons, this year we ran a survey to find out how IT folks are holding up. The answers we got back were by turns insightful, funny, and touching. In this episode of SolarWinds® TechPod, Head Geeks™ Chrystal Taylor, Liz Beavers, and Leon Adato look at what those answers reveal—and share some of their own thoughts about the questions as w...

Back to School in the New Different

September 08, 2020 04:00 - 49 minutes - 45.2 MB

For campus IT, “back to school” holds an entirely different meaning for the Fall 2020 semester. On this episode of SolarWinds® TechPod™, Head Geek™ Liz Beavers is joined by Jenny Reeves, operations program manager for a K-12 school in Atlanta. They’ll recount the Spring journey as schools pivoted mid-semester to virtual classrooms, applying lessons learned as many schools currently face moving targets for re-opening and/or virtual learning. Join Liz and Jenny as they help IT leaders in educa...

Security Operations and IT Operations—Better Together

August 25, 2020 04:00 - 48 minutes - 44.5 MB

Security operations and IT operations have a lot of differences, but more similarities than you may think, especially as their worlds are merging more quickly than ever before. This presentation will delve into research driven by in-depth conversations with professionals from both groups, examining some of the biggest challenges they see separately—and in working together more effectively. Going beyond traditional surveys, the findings will provide deeper insights into what’s needed to ove...

Managing Desktop Devices at Scale

July 21, 2020 04:00 - 37 minutes - 34.8 MB

What do IT managers and managed service providers (MSPs) have in common? They both manage a sea of desktop devices. Join the SolarWinds MSP™ Head Nerds while they discuss the challenges and successes of deploying, managing and securing the multitude of desktop devices in various environments. This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved.

Managing Desktop Devices at Scale

July 21, 2020 04:00 - 37 minutes - 34.8 MB

What do IT managers and managed service providers (MSPs) have in common? They both manage a sea of desktop devices. Join the SolarWinds MSP™ Head Nerds while they discuss the challenges and successes of deploying, managing and securing the multitude of desktop devices in various environments. This episode of SolarWinds TechPod is brought to you by SolarWinds N-central® remote monitoring and management platform. N-central can manage from 100 desktops to tens of thousands. Keep devices patch...

Return to Work: The New Different

June 23, 2020 06:42 - 45 minutes - 41.7 MB

For many people, February 2020 marked the point when everything changed: When schools, stores, religious institutions, and businesses began to shutter their physical locations and we all began grappling with ways to turn our homes into multi-purpose office, gym, schoolhouse, and pet centers. But that was then, and the challenge businesses now face is the inverse—people coming back to the office. How are organizations planning to un-ring the work-from-home bell? More to the point, how are IT ...

SolarWinds IT Trends Report Insights With Keith Townsend

May 19, 2020 04:00 - 32 minutes - 29.4 MB

The SolarWinds® IT Trends Report 2020 explores the evolving role of technology in business and the tech pros in charge of driving business performance. This year shows there’s less focus on emerging technologies like AI and edge and more focus on cloud computing, hybrid IT, and security. Tech pros also report increased responsibilities but decreased resources. In this episode of TechPod, Head Geeks™ Chrystal Taylor and Leon Adato are joined by The CTO Advisor himself, Keith Townsend, to expl...

Powering Business Operations Through “Work From Home”

April 21, 2020 04:00 - 42 minutes - 39.2 MB

As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both long-term and short-term? What challenges are popping up in supporting employees as they work from home? And how can the IT service desk smooth the transition and manage the influx of unfamiliar tickets as organizations adjust? Azunna Anyanwu, IT Director at Aronson LLC, joins Chris McManus to...

Powering Business Operations Through “Work From Home”

April 21, 2020 04:00 - 42 minutes - 39.2 MB

As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both long-term and short-term? What challenges are popping up in supporting employees as they work from home? And how can the IT service desk smooth the transition and manage the influx of unfamiliar tickets as organizations adjust? Azunna Anyanwu, IT Director at Aronson LLC, joins Chris McManus to...

“Cloud Confessions” Uncover Changing APM Realities for Tech Pros

April 07, 2020 04:00 - 27 minutes - 25.6 MB

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. One of the things the survey revealed this year was the introspection our colleagues in tech are doing about the changing nature of tech work; the relationship of IT to the business; and how our experience should have taught us by now to expect disruption in these moments  si...

“Cloud Confessions” Uncover Changing APM Realities for Tech Pros

April 07, 2020 04:00 - 27 minutes - 25.6 MB

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. One of the things the survey revealed this year was the introspection our colleagues in tech are doing about the changing nature of tech work; the relationship of IT to the business; and how our experience should have taught us by now to expect disruption in these moments  si...

Exploring APM “Cloud Confessions” With Adam Bertram

March 31, 2020 04:00 - 42 minutes - 38.8 MB

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. This year’s survey shows most tech pros are using APM tools in a troubleshooting capacity and not as part of proactive APM strategies to achieve optimization. Head Geek™ Leon Adato and guest Adam “the Automator” Bertram discuss what's holding companies, teams, and individual ...

Assessing Risk – The Key to IT Security

February 18, 2020 05:00 - 31 minutes - 43.3 MB

When it comes to IT security, it can feel overwhelming. What needs securing and at what level? How do you prioritize? But when considering risk, this is very different conversation. Changing the conversation from security to risk helps shape an informed and balanced approach. Tim Brown discusses how to apply a risk-based model for security success and how to balance convenience with security to avoid slowing productivity or creating obstacles.  This podcast is provided for informational pur...

IT: The Employee Engagement Department

January 28, 2020 05:01 - 40 minutes - 55.9 MB

What is employee engagement and what does it have to do with IT? Andrew Eardley-Day, ITSM system administrator for Betfred and Joey Brown, product manager for SolarWinds® ITSM join episode host Chris McManus to discuss the importance of versatile service desk engagement methods for employees, including how IT can offer omni-channel engagement, ways ITSM can learn from consumer product support, and how IT bears more responsibility than ever for the overall employee experience.  This podcast ...

[De]Constructing Cloud With Mike Pfeiffer

December 17, 2019 05:00 - 36 minutes - 50.1 MB

On this episode of SolarWinds TechPod, our host Patrick Hubbard, SolarWinds Head Geek, is joined by Mike Pfeiffer, a twenty-year tech industry veteran who’s worked for some of the largest technology companies in the world, including Microsoft and Amazon Web Services (AWS). We'll help you make sense of cloud and application performance management (APM), starting with which cloud provider is best for your needs, spanning multi-cloud strategies and the rise of custom applications, and ultimatel...

[De]Constructing Cloud With Mike Pfeiffer

December 17, 2019 05:00 - 36 minutes - 50.1 MB

On this episode of SolarWinds® TechPod, our host Patrick Hubbard™, SolarWinds Head Geek, is joined by Mike Pfeiffer, a twenty-year tech industry veteran who’s worked for some of the largest technology companies in the world, including Microsoft and Amazon Web Services (AWS). We'll help you make sense of cloud and application performance management (APM), starting with which cloud provider is best for your needs, spanning multi-cloud strategies and the rise of custom applications, and ultimat...

Account Takeover IS Your Problem

October 29, 2019 04:00 - 29 minutes - 26.9 MB

Phishing and malware are scary enough, but the number one tactic used by bad actors to get access to and take over accounts is something different: using compromised credentials. Why? Because it’s so easy! Data breaches happen almost constantly, and credentials get leaked. At the same time, people are prone to reuse the same few passwords across all their accounts. These two facts spell trouble, as it’s almost impossible for an IT professional to know if working credentials to their company ...

Part II: Futureproofing. Your other full-time job.

September 17, 2019 07:55 - 29 minutes - 40.9 MB

Futureproofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, futureproofing has really become a larger exercise in adaptability and how you ...

Part II: Futureproofing. Your Other Full-time job.

September 17, 2019 07:55 - 29 minutes - 40.9 MB

Futureproofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, futureproofing has really become a larger exercise in adaptability and how you ...

Part I: Futureproofing. Your Other Full-Time Job.

September 13, 2019 08:00 - 28 minutes - 39.9 MB

Future-proofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, future-proofing has really become a larger exercise in adaptability and how yo...

Part I: Futureproofing. Your other full-time job.

September 13, 2019 08:00 - 28 minutes - 39.9 MB

Future-proofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, future-proofing has really become a larger exercise in adaptability and how yo...

Building a Complete Picture of IT Assets

August 09, 2019 04:00 - 16 minutes - 15.2 MB

To maximize the benefits of business technology, IT asset management (ITAM) should have a strong relationship with service delivery. Over the years, ITAM has evolved beyond a spreadsheet of laptops and devices into a discipline of IT that can directly impact the day-to-day experience for employees. Through automated discovery, the IT service desk can leverage asset data to build a CMDB and deliver a better service experience. SolarWinds® ITSM technical experts Matt Cox (Senior Director, Te...

Automated Compliance

June 28, 2019 08:00 - 22 minutes - 20.7 MB

In this episode of SolarWinds® TechPod™, Tech Talks, we tune in on a conversation between our special guests, Destiny Bertucci and Eric Hodeen, discussing SolarWinds Network Configuration Manager and the benefits of automated compliance. Related Links SolarWinds Network Configuration Manager Getting Started with Network Configuration Manager – Video THWACKcamp 2019 More SolarWinds TechPod Episodes   Comments about this episode? Have ideas for future topics? Tweet us @solarwi...

Automated Compliance

June 28, 2019 08:00 - 22 minutes - 20.7 MB

In this episode of SolarWinds® TechPod™, Destiny Bertucci and Eric Hodeen discuss SolarWinds Network Configuration Manager and the benefits of automated compliance. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Monitoring as a Strategy

June 06, 2019 08:00 - 31 minutes - 28.9 MB

In this episode of SolarWinds® TechPod, Tech Talks, Alex Navarro sits down with SolarWinds Head Geek™ Sascha Giese to discuss how network monitoring as a strategy can take any organization to the next level by saving both time and money. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

How to Survive an M&A

May 09, 2019 08:00 - 23 minutes - 22.2 MB

In this episode of SolarWinds® TechPod, host Alex Navarro discusses how to survive and thrive before, during, and after an acquisition with the organizer in chief of Gestalt IT’s Tech Field Day, Stephen Foskett and SolarWinds Head Geek™, Patrick Hubbard. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Women in Tech, Upskilling, and Cloud Strategy

May 02, 2019 08:00 - 7 minutes - 7.23 MB

In this episode of SolarWinds® TechPod, Phoummala Schmitt opens up to host Alex Navarro about the unconventional career path that led her to becoming a Microsoft advocate. Listen in as they discuss taking control of your career path, training courses, and even a little cloud strategy.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Email Security

April 25, 2019 08:00 - 32 minutes - 30.4 MB

Email security. Do a Google search and you'll find it's one of the biggest concerns facing businesses today. Join Ashley Bono, SolarWinds® MSP Product Marketing Manager, and SolarWinds Mail Assure product team members Dreas von Donselaar and Mia Thompson as they discuss the evolution and weaponization of email spam...and the tools you can use to keep the bad actors out of your inbox.   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights...

Overcoming Security Objections

April 18, 2019 08:00 - 28 minutes - 25.9 MB

It’s time for MSPs to have better security conversations with their customers—and SolarWinds® VP of security Tim Brown and SolarWinds MSP senior channel sales specialist Stefanie Hammond know just how you can broach these terse topics. Listen in as they give you the security scoop.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Frankenbackup

April 11, 2019 08:00 - 31 minutes - 29.3 MB

Old backup technologies never really die. In fact, they tend to grow, patching on new products and types of media until a company’s backup solution becomes a cobbled together “frankenbackup” (neck bolts not included). So how can tech and IT pros navigate this backup landscape and help their users? Join Carrie Reber, SolarWind®s Backup Senior Product Marketing Manager, and Addie Derr, SolarWinds MSP content strategist, as they slay the backup monster with best practices, strategy, and effici...

Security Theater, Shadow IT, and Insider Threats

April 04, 2019 08:00 - 31 minutes - 29.2 MB

In this episode of SolarWinds® TechPod, host Alex Navarro is joined by two VP’s of product strategy—Mav Turner and Brandon Shopp—to discuss which security issues, solutions, and strategies are trending topics of conversation at this year’s SolarWinds Government Partner Summit and User Group.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Training for the Future

March 28, 2019 13:00 - 17 minutes - 16.4 MB

In this episode of SolarWinds® TechPod, host Alex Navarro chats with SolarWinds Head Geek™ Leon Adato and Senior Director of SolarWinds Academy Cal Smith to discuss what skills tech pros can develop now to position themselves, and the organizations they serve, for future success. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Managing People, Not Devices

March 21, 2019 08:00 - 30 minutes - 28 MB

For managed services providers (MSPs) first came reactive services. Then came device management. And, now, it's time to talk about managing people. Join David Weeks, SolarWinds® MSP Director of Sales, and Chris Reid, Sr. Product Manager for SolarWinds N-central®, as they talk about how to make the switch from devices to people—and why it makes sense for MSPs.   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Steps to Proactive Cybersecurity

March 14, 2019 08:00 - 38 minutes - 34.9 MB

Ready to implement or expand a successful cybersecurity program for your customers? SolarWinds® VP of security Tim Brown and Senior Channel Sales Specialist Stefanie Hammond discuss the steps you can take. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Security Quickfire

March 07, 2019 09:00 - 27 minutes - 25.5 MB

In this episode of SolarWinds® TechPod, host Alex Navarro discusses security threats, the importance of practicing good cyber hygiene, and best practices for managing users and their devices with Mav Turner, Denny LeCompte, and Jim Hansen of SolarWinds.   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

1:1 with Phoummala Schmitt

February 28, 2019 09:00 - 8 minutes - 7.99 MB

 In this latest episode of TechPod Dropped Packets, host Alex Navarro visits with Phoummala Schmitt; Microsoft advocate, engineer, messaging and collaboration specialist, and “mom.” Listen in while @ExchangeGoddess has a frank and candid conversation covering origin stories, the IT journey, and what changes she hopes to see in the IT industry.      Comments about this episode? Have ideas for future topics?   Tweet us @solarwinds using #TechPod     Who is behind this TechPod episode?   ...

Dropped Packets with Phoummala Schmitt

February 28, 2019 09:00 - 8 minutes - 7.99 MB

Host Alex Navarro visits with Phoummala Schmitt; Microsoft advocate, engineer, messaging and collaboration specialist, and “mom.” Listen in while @ExchangeGoddess has a frank and candid conversation covering origin stories, the IT journey, and what changes she hopes to see in the IT industry.   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Dropped Packets with Stephen Foskett

February 21, 2019 09:00 - 10 minutes - 9.94 MB

Listen in on a candid conversation with Stephen Foskett, a fixture in the world of enterprise information technology, longtime voice in the storage industry, and organizer in chief of Gestalt IT's Tech Field Day. He divulges some of his best tech-related travel tips, secret passions, and what the future has in store for Tech Field Day with host Alex Navarro. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

1:1 with Stephen Foskett

February 21, 2019 09:00 - 10 minutes - 9.94 MB

Listen in on a candid conversation with Stephen Foskett, a fixture in the world of enterprise information technology, longtime voice in the storage industry, and organizer in chief of Gestalt IT's Tech Field Day. He divulges some of his best tech-related travel tips, secret passions, and what the future has in store for Tech Field Day with TechPod Dropped Packets host Alex Navarro. Learn more: Gestalt IT on YouTube  On-Premise IT Roundtable Podcast  Tech Field Day Austin    Comments ...

Automation, End Users, and Industry Trends

February 14, 2019 09:00 - 17 minutes - 15.9 MB

Join host Alex Navarro as she visits with Stephen Foskett on the next episode of SolarWinds TechPod, Tech Talks. Foskett discusses his takeaways from Gestalt IT's Tech Field Day Austin event, including behind-the-scenes insight into what it takes to be selected as a Tech Field Day delegate, themes that have emerged from Tech Field Day events, and how end users are shaping the IT industry and influencing marketing trends. This podcast is provided for informational purposes only. © 2019 Sola...

Migrating to the Cloud

February 07, 2019 09:00 - 30 minutes - 56.8 MB

It can be a struggle to find the right mix of services for applications and any technology professional with portions of their workloads in someone else’s data center is going to need a game plan. Join Microsoft advocate Phoummala Schmitt and host Alex Navarro as they discuss best practices when migrating to The Cloud. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.