SOLABS QM Insights artwork

Episode 62: Looking Back at 2023 with SOLABS' Executives

SOLABS QM Insights

English - January 19, 2024 20:54 - 14 minutes - 33.8 MB
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Previous Episode: Episode 61: Evaluating Suppliers for an EQMS Software Purchase
Next Episode: Episode 63: Plan your EQMS' Development with the EQMS Maturity Model

SOLABS' executives join together to discuss their outlook for 2023. They walk listeners through their objectives at the start of the year and more.

 

Key Takeaways

00:51 Kevin explains what his focus was at the beginning of 2023 for the engineering department.

01:44 How many phases will be necessary for the implementation process of Kamban at SOLABS?

03:38 Ericka explains why the Client Success department’s main area of focus in 2023 was customer satisfaction.

04:58 The return of the User Group Meeting was a great success!

06:19 Martine, head of Product Quality Management presents her areas of focus in 2023.

08:10 Etienne shares his experience while obtaining our ISO certification.

08:55 Philippe, CEO of SOLABS explains what his areas of focus were at the beginning of 2023.

12:13 Etienne shares what he is most proud of for 2023.