Getting the bigger picture with Satyendra Kumar-Part1

In this first part of the conversation with an IT industry veteran, Satyendra Kumar, he shares

Coming from a humble background and doing his initial education in a villageGetting into Delhi University based on his good academic performanceHaving to take up a job, to meet some family needsHow he chose a job in a defence agency and rising to a senior levelLeaving his job and getting into consulting and qualitySetting up the Tata Business Excellence Model for the groupWorking with different business units in different domainsSwitching to an IT organization before joining and spending 14 years at InfosysContinuing to work with different organizations post retirement from InfosysHow learning came naturally to him, particularly in very new, challenging and different environmentsHow he gains confidence about being able to do anything, amidst uncertaintyThe experience based on a major decision to switch from the comforts of a government jab, to a small apartment in a distant suburbHow he thinks scale in conceiving and implementing organization wide initiatives, while making sure he has enough bandwidth to plan for the future and growing his team to 700His experience of recruiting people from non IT organizationsHow to get comfortable with delegation, with trust in the teamHis experience of creating an awareness and acceptance of processes among technical teamsThe tendency in quality professionals to become more of audit persons than having a direct connect with the senior leadership, to help them steer the businessWhy there should be shared goals for improvement between the quality function and the business units

In the next part, Kumar shares the answer to the question on his experience and perspectives related to Agile approaches and many more interesting points. Do not miss that..

Independent Advisor and Consultant to several large and medium scale institutions and enterprises since 2013. Was the Global Head and Senior Vice President– Productivity & Quality, Technology Tools & Software Reuse at Infosys Limited ( 2000 – 2013). Worked as Vice President at IMR Global, USA between 1998 and 2000. Worked as Deputy Chief Executive for Tata Quality Management Services – Tata Group between 1996 and 1998. Has consulted for over 50 national and multi-national clients in areas of Business Excellence, Operational Efficiencies, Customer Satisfaction Management, Business Continuity Management, Project and Program Management, and Quality Management. Had been Board member ( QuEST USA) , On the Panel of Judges - Wisconsin State Award ( USA) , Administrative Reforms Committee of Indian Institute of Science, Bangalore and Chief Technical Advisor to the Confederation of Indian Industry – Institute of Quality.

Has been a recipient of IEEE-Software Engineering Institute ( Carnegie Mellon University) International award (2011) and honoured with the “ Life Time Achievement Award for Quality and Business Excellence “ by a IT Industry association