69: Dispersed Teams - 5

This is a special series of episodes, called Dispersal, in view of the ongoing pandemic, that has caused what we believe is a widespread dispersed working from home. Whats working and whats not, how are people feeling and other insights. We share perspectives of PM Power coaches and from some of our clients as well.
Listen to Sethuraman, Delivery Manager at Metric Stream share his perspectives with Sivaguru from PM Power Consulting on -
Managing a support team
Customers understand BCP communication
Experience with him as an individual working from home to an entire team working in a dispersed mode
How to start and end the day
Handling range of team maturity from face-to-face discussions to now getting onto skype or teams [or webex with customers]
We will know our productivity better in a few days
3 things that help
Trust the team
Give them guidance: week plan, daily goals
Have SPOCs for smaller teams
Send everyone: team + management: what is the EOD achievement