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Health Section: Member Advocacy
SOA Podcasts - Society of Actuaries
English - March 21, 2022 11:00 - 28 minutes - 26.5 MB - ★★★★★ - 25 ratingsCareers Business Education soa actuaries actuary society Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Emerging Topics Community: Introducing the Emerging Topics Community
Join Jackie Lee as she sits down with Mike Pacolay to discuss his article on the utilization of member advocates as a cost savings tool for employers to help lower claims costs for its employees. With confusion at nearly every turn, consumers become some combination of scared, confused, angry and frustrated, but with improved transparency and guidance within the complex system, perhaps we can improve consumer health literacy.