Using Social Media to Win Hearts in Financial Services

Social Pros Podcast

English - May 30, 2014 10:00 - 41 minutes - 38.2 MB - ★★★★★ - 149 ratings
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Previous Episode: Social Media Lessons from America’s Biggest Company

Next Episode: How Groupon Integrates Social Media and Customer Experience

Michael Toner, Social Media Manager at Navy Federal Credit Union, joins the Social Pros Podcast this week to discuss focusing on culture to perfect social media strategy, how he puts content first and foremost in his engagement with customers, and his plan to harness the power of internal brand ambassadors.

Read the highlights: http://www.convinceandconvert.com/?p=18371