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The Coming Convergence of Social Media and Customer Experience
Social Pros Podcast
English - December 19, 2014 10:00 - 58 minutes - 80.6 MB - ★★★★★ - 149 ratingsMarketing Business Technology business entrepreneurship entrepreneur marketing leadership entrepreneurs finance creativity productivity branding Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: How to Use Tumblr and Automated Tweets to Drive Awareness
Next Episode: How Cabela’s Uses Social to Turn Customers Into Friends
Julie Hopkins, Research Director at Gartner, joins the Social Pros Podcast for the last podcast of 2014 to discuss the growth of and competition for budget in digital marketing, the rise of the generalist, and the incredible shift in customer expectations in social media.
Read the highlights: http://www.convinceandconvert.com/social-pros-podcast/the-coming-convergence-of-social-media-and-customer-experience