The Get Your Act Together Podcast artwork

The Get Your Act Together Podcast

134 episodes - English - Latest episode: about 1 year ago -

Welcome to the Get Your Act Together Podcast. This podcast is all about building well run and profitable businesses so we can create the lives we dream of. A new episode every Tuesday. Visit us at www.reynoldsobm.com for show notes and to find out more.

Entrepreneurship Business Management businessadvice obm agency agencycoach getyouracttogether sinkhandle smallbusiness
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Episodes

#79: Offer What You Want to Offer

February 15, 2022 07:00 - 14 minutes - 9.8 MB

As we approach 80 episodes, I’m suddenly aware that I’ve never talked about “offers” and I LOVE talking about offers.  In my private and group coaching as well as my work in the DOO certification I love to push people’s assumptions about what they think they should be offering and why. There are tons of people I talk to who think they need to offer something they don’t like doing or need to keep offering something that isn’t making them any money.  It’s crazy.   You’re the boss.  The mar...

#78: Do The Hard Things

February 01, 2022 17:11 - 14 minutes - 10.1 MB

You need to do the hard things. Running a business is really hard on the average day but there are always things that you hate to do more than all the rest; things that you’d put off and avoid if you could. Just like breaking up with a perfectly nice person when you’ve realized that it’s not the relationship that you want. You may hurt them but you’ve got to do it. Those are the kinds of decisions you need to embrace making for the sake of your business.   For example, I don’t tend to li...

#77: Not All Growth Is Good

January 25, 2022 07:00 - 11 minutes - 8.61 MB

This time of year there’s a lot of talk about plans for the new year.  We should all be deliberate about our growth plans if we can.  That means looking hard at opportunities and plans you’ve made because there are three kinds of growth.  This week I talk about all three.   There’s PLANNED GROWTH where you set out what you’re going to do to get to your goals.  Then there’s SERENDIPITOUS GROWTH.  These are the happy accidents and surprises that pop up along the way.  Serendipity is a shor...

#76: 4 Months of Uncomfortable (the Recap)

January 18, 2022 15:40 - 17 minutes - 12.2 MB

A few months back I made a commitment to run my business for four months just on the merits of the decisions and not on what would be comfortable.  That was a lot harder than I expected.  I had to learn a ton.  Work really late.  Confront hard deadlines and build things I'd never imagined building.  But it was a great experience and I'm so happy and so proud of what I accomplished.  Here's what happened. In this episode: Everything I tried from building a funnel to paddle boarding Why I...

#75: Build a Better Boat

January 13, 2022 19:00 - 13 minutes - 9.62 MB

I was asked what I thought about the decision of a small online company to bring on 5 full-time professionals as employees after reaching only a couple hundred thousand dollars in annual revenue.  At first my head exploded but the truth is that the question is complicated. On the show today I talk about the ways you can look at this question and how you should be thinking about hiring for your company.  The truth is that the answer to the question comes down to mindset and situation.  The ...

#74: Behind the Scenes of My First Launch

January 04, 2022 13:11 - 24 minutes - 17.5 MB

If you are a long time listener, you know I have actively avoided launching for myself and my clients.  And yet here we are, a few days since I closed the doors on my first launch ever for my new group coaching program Get Your Agency Together.   How did it go?  What did I learn? Will I ever do this again? Listen in today as I take you behind the scenes of all the craziness.

#73: BEST OF GYAT! Ep 18: My Client Onboarding Process

December 28, 2021 18:00 - 19 minutes - 13.1 MB

This week we’re replaying one of the most downloaded episodes from our archives… Episode 18: My Client Onboarding Process.     This was recorded in late summer of 2020 but I still use this process today.  The beginning of anything is an important time to get things right.  So in the spirit of starting 2022 off on the right foot this episode lays out how I start off work with a new client.   Stay tuned to the end for news about some of the exciting things I’ve built for 2022 including...

#72: BEST OF GYAT! Ep 3: Focusing During Chaos

December 21, 2021 19:01 - 14 minutes - 12.1 MB

As we bring the year to a close here at Reynolds OBM we’re swamped with projects both professional and personal.  So this week we’re replaying one of the most downloaded episodes from our archives… Episode 3: Focusing During Chaos.   This was recorded in April 2020 when the whole world was going to hell the first time around with the pandemic.  With Omicron causing chaos and uncertainty, I thought this was the perfect thing to revisit.  Stay tuned to the end for a look at some of the exc...

#71: BEST OF GYAT! Ep 29: Teaching Your Systems

December 17, 2021 19:27 - 16 minutes - 10.6 MB

As we bring the year to a close here at ReynoldsOBM we’re swamped with projects both professional and personal.  So this week we’re replaying one of the most downloaded episodes from our archives… Episode 29: HOW TO TEACH YOUR SYSTEMS. Stay tuned to the end for a look at some of the exciting things I’ve built for 2022 including details on a group coaching program I’ve built especially for people like you. How do you teach someone else to do the thing only you know how to do?  How do you ...

#70: Don't Go It Alone

November 30, 2021 07:30 - 16 minutes - 11.7 MB

Today’s podcast is a reminder to all of you out there who try to do all the things yourself that you need help to grow.  Don’t go it alone.  Bring in the people that can help you get out of your own way and focus on what you love to do and are good at.

#69: Roadblocks to Building an Agency

November 16, 2021 07:30 - 10 minutes - 8.02 MB

After 5.5 years as an agency owner and a year plus as an agency coach, I have gotten the same questions over and over about building an agency. As I asked what the roadblocks to building an agency were for all of you, the same ones come up again and again. Today we are talking about what those roadblocks are and how asking these questions inspired me to develop my new group coaching program, Get Your Agency Together - starting Jan 2022.  Sign up for the waitlist at www.reynoldsobm.com/getyou...

#68: 4 Months of Uncomfortable

November 09, 2021 22:06 - 18 minutes - 13.1 MB

In the beginning of September, I made a decision.  I realized that I was avoiding making decisions and doing big things in my business because I was scared and didn’t want to be uncomfortable.  So I decided to be intentionally uncomfortable for the rest of the year to see how that would change things. I am two months into this experiment with an update on my progress and hopefully inspiration for you to get uncomfortable too.

#67: How I’m Planning the Next 6 Months

November 02, 2021 15:04 - 13 minutes - 9.7 MB

This time of year I anxiously await the arrival of my new huge desk calendar.  Nerdy, I know, but hear me out.  That calendar is the start of my end-of-year work and next year’s planning. I get to lay everything out and make intentional decisions for my business based around my family and life.  Join me today to nerd out on planning!

#66: When Clients Only Want To Work With You

October 26, 2021 14:22 - 10 minutes - 7.37 MB

“Clients only want to work with me.”  I hear this all the time - but it’s not true.  Today we are talking about this big roadblock many of you have when creating an agency.  What do you do when a client only wants you?  How can you show that that working with an agency has so many more benefits?

#65: Intentional Growth

October 19, 2021 13:46 - 17 minutes - 12.2 MB

Over this past summer, I did a lot of thinking about what I wanted the next evolution of Reynolds OBM to look like.  Everything is growing and growing and I wanted to make sure I was intentional with the decisions I was making.  I didn’t want to work so hard to create something I didn’t like in the end.  So today I am sharing the questions I tried to answer for myself to make intentional decisions on growth for my business so it remains something I love to do. 

#64: The Podcast Rebrand

October 12, 2021 16:30 - 14 minutes - 10.6 MB

Last spring I started this podcast as a reaction to the pandemic.  I wanted to  help business owners not panic so they could get through the craziness.  The Sink Handle name is an inside joke that I thought explained that mood, but wasn’t really a match with the rest of the business branding.  So now I am changing that.  Listen for all the details.

#63: Nothing is Comfortable at First

August 27, 2021 00:30 - 15 minutes - 11.2 MB

It seems everyone is talking about their comfort zone these days.  It can be so hard to do things when they are uncomfortable or just don’t know where to start.  And sometimes you have to power through and figure it out. But wouldn’t it be easier to get help from someone who’s been there?  Today we are talking about comfort and delegating and my new workshop!

#62: A Reminder Not to Panic

August 18, 2021 01:00 - 6 minutes - 4.66 MB

This is your reminder not to panic.  The world is a little crazy, ok a lot crazy. COVID is making a mess of all our fall plans.  It's heavy right now. But we have done hard things before. And we will be ok. 

#61: Revisit: Ep #21 How to Delegate Without Losing Your Mind

August 11, 2021 01:30 - 19 minutes - 13.3 MB

Since we have been talking about systems and delegation this past few weeks, I thought it would be a great time to revisit Ep 21 How to Delegate So You Don’t Lose Your Mind.  This is where I break down my simple process to delegate including my task breakdown sheet  which helps me figure out what I need help with, what job I am hiring for and then creates a plan for the new hire.  Enjoy!

#60: How Do You Fix Bad Systems?

July 28, 2021 00:45 - 20 minutes - 14.4 MB

Bad systems can cause chaos in your business, costing you time, money and sanity.  Last week we looked at how to spot bad systems in your business.  And since I am a problem solver, I couldn’t just leave it there! So today we are looking at ways to fix those bad systems and the kind of impact that can have on your business.

#59: What is a Bad Business System?

July 20, 2021 06:00 - 15 minutes - 11.3 MB

Systems run businesses. They are how things get done. But what if your systems are in bad shape?  What if those systems are making it harder for your business to succeed? Today we are looking at what bad systems look like and the kinds of problems they can cause. 

#58: Where Do You Want To Be On Your Org Chart?

July 13, 2021 06:00 - 21 minutes - 15.3 MB

As I sat at the pool last weekend, I thought I would quickly write up an org chart to lay out how my new and future team would lay out. But writing it down in black and white brought up a ton of questions about how I want Reynolds OBM to be structured now and down the line.  Do I want to be involved in managing my team?  Should I make the hires, and put them in the places others thought I should?  Today I am walking you through my thoughts on the different pathways for team structure here an...

#57: Delegating In Practice

July 07, 2021 01:45 - 24 minutes - 17 MB

My team at Reynolds OBM has had some changes in the last few weeks.  Since delegation is always a hot topic, I thought I would take you through the steps I am taking to delegate to new team members, how we are handling the changes on our team, and how the systems we have in place made it all easier.

#56: Ending Relationships

June 29, 2021 06:00 - 16 minutes - 12.1 MB

Our businesses don’t exist in a vacuum.  We interact with people all the time, we rely on our relationships.  And as things change, those relationships change as well.  What happens when a client or team member relationship ends?  We are talking today about both the mindset and operations side of ending a relationship.

#55: Go On Vacation

June 22, 2021 21:00 - 5 minutes - 4.04 MB

It’s late June 2021.  We’re heading out of the house after a long pandemic hide-away.  The 4th of July is in two weeks.  This is a good time to remind you that it’s OK to take a break from your business and that when you do you shouldn’t need to check your email all day long. You can build any business you want to.  Build one with solid systems and a good team so you can go on vacation and then actually BE on vacation.

#54: Undoing the Corporate Bull w/ Viv Guy

June 15, 2021 06:00 - 37 minutes - 25.1 MB

Today my guest is Viv Guy and we are talking all about what happens when we leave corporate and what that does to your mindset. What comes with us?  So many “shoulds” (We should work 40 hours a week (or more)???) and habits that don’t serve us here in the entrepreneurial business world. So today we are shaking off the corporate bull and working to create businesses that are right for us and the life we want.

#53: Don’t Build Someone Else’s Business

June 08, 2021 06:00 - 17 minutes - 12.2 MB

The online business world is full of courses and trainings that show you how to build a successful business just like some successful person on social media did. You can follow their framework and bam, success.  But what you might end up with is this business that has nothing to do with you or what you want for your life.  Today we are talking about how to build your business, not someone else's.

#52: The Systems You Need To Run Your Agency Well

June 02, 2021 01:45 - 18 minutes - 13.3 MB

How do you run your agency without having all your time spent on managing your team?  Systems and learning to let go.  This week we dive into the systems part.  What systems do you need so you are not the bottleneck, or the micromanager?

#51: Is An Agency the Right Move?

May 25, 2021 23:15 - 23 minutes - 16.3 MB

If you are a service provider and business is going well, you will get to the point where you are tapped out on time.  You hustle harder and feel overwhelmed.  You might ask for advice.  And more often than not, that advice will be to build an agency. But is that the right move for you?

#50: The Evolution of Reynolds OBM

May 18, 2021 06:00 - 26 minutes - 18.7 MB

Small business evolves over time.  It has to.   We should always be looking at how to make this the best business for right now and the future.  And since I have been getting some questions lately on business models and how my own business has changed over time, today I am walking you through the evolution of Reynolds OBM.  From working part time for one person locally, to never wanting to leave my son once he was born, to building my agency and now expanding into new offers like VIP days an...

#49: Tax Synergy w/Al Saverino

May 04, 2021 06:00 - 22 minutes - 16.1 MB

You work so hard to bring your company to life.  You work so hard to build a team and find clients and do the job damn well.  When it’s done with, you need just as good a strategy to pay your fair share but ONLY your fair share of taxes. This is something I’ve been thinking about a lot recently.  As small business owners we get whatever is left when the client’s checks cash and the bills are paid, but often somewhere between ¼ and ⅓ of what’s left goes to the IRS.  Part of your job is to b...

#48: Revenue is Not Profit!

April 27, 2021 06:00 - 16 minutes - 11.7 MB

There is sooooo much talk about “6 Figure” businesses and how that is supposed to be a barometer for success.  But revenue is not profit.  Revenue just means that you brought the money in, not that you get to keep it.  Profit is what we are after.  If it all goes back out the door, no matter how much comes in, we are not successful. 

#47: Fear of Letting Go

April 20, 2021 06:00 - 19 minutes - 13.4 MB

I had to take a few days off last week because I was sick.  I spent a lot of that time thinking about all the things I haven’t let go of yet in my business and how it was getting me upset to not be working as a result.  A lot of us have this problem; we can’t get sick, or go on vacation, or spend the extra time with the family, because we have a fear of letting go of some part of our businesses.  That’s what we get into on this week’s episode of the Sink Handle Podcast.

#46.5: Hold on, I'm going to need a minute

April 13, 2021 17:28 - 1 minute - 2.2 MB

A quick message from Brian.

#46: What is a VIP Day?

April 06, 2021 06:00 - 17 minutes - 12 MB

VIP Days seem to be everywhere these days and with good reason.  They are a focused and efficient way to get a ton of expert help in just one day.  In case you haven’t heard about them yet, or just aren’t sure what they are all about, we are talking VIP Days today.  What they are, who they are great for and how they can give you a huge transformation in just one day. I loved the idea so much that I created the Get Your Act Together System Intensive to help small businesses get their back end...

#45: How to Create an SOP

March 23, 2021 06:00 - 17 minutes - 12.3 MB

Last week we talked about WHY you need SOPs in your business for growth, sanity and to be able to take a vacation.  This week is all about the whole.  We are diving into my exact process of getting the knowledge out of your head, fast and easy.  To get you started, you can get my very own SOP template that we use at Reynolds OBM every day.  Go to reynoldsobm.com/getyouracttogether for your copy.

#44: Why You Need SOPs

March 16, 2021 06:00 - 21 minutes - 15.2 MB

Today we are going back to basics, talking about SOPs, what they are and why every business, yes even yours, needs them.  I am trying my best not to nerd out too much and just show that SOPs and systems are the way to growth, to delegating and to being able to take time away from your business.  And if you want help getting started, check out the Get Your Act Together Systems Intensive that is a one day systems jump start to get you out of the day to day chaos.

#43: Get Your Act Together

March 09, 2021 07:00 - 12 minutes - 9.42 MB

When people contact me for help they fill out a form and one of the things I ask is, “What do you need help with?”  A surprising number of them choose “I don’t know.” from the dropdown.  They don’t know what kind of help they need, just that they are overwhelmed and exhausted.  They need a plan. They need strategy.  They need to be able to find things in the chaos.  Yes, these are the things I help with as a Director of Ops, but not everyone needs that level of service or is ready for it. ...

#42: When Selling Feels Yucky

March 02, 2021 07:00 - 17 minutes - 12.4 MB

Endless spam-y emails.  Content-less content.  Constant asks for phone time from strangers. Disingenuous connection requests.  These are just a few of the terrible sales tactics I’ve been hit up by in the last month.  Why are so many people working so hard to come off so badly?  And as business owners do we have better options to sell than these yucky tactics?  Yes! Yes we do.    

#41: Mission Vision Values Rethink

February 23, 2021 07:00 - 15 minutes - 11.5 MB

In my Get Your Act Together Strategy Sessions, we always start with Mission, Vision and Values. I think it’s incredibly important but I sometimes get push back that it’s only for big companies with lofty goals.  But MVV is important for any level of business, even if it’s just you in your pjs working your side hustle.

#40: How Do You Choose What You Spend On In Your Business

February 16, 2021 07:00 - 17 minutes - 12.3 MB

How do you decide what you spend your money on in your business?  Do you just try to spend as little as possible no matter what?  Do you buy all the things because you hope one of them will work?  Today we are talking about the 4 things I think come up when making these decisions and what we should focus on instead.

#39: Saying No to What's Not Right For You

February 09, 2021 07:00 - 15 minutes - 10.9 MB

Someone recently told me that they were working on getting better at saying “no”.  It’s a hugely important thing for business owners to be able to do. In the last week I had a conversation with a client that woulds have been perfect for me. Right size company, right sector, needed everything that we do here at ReynoldsOBM.  I walked away from the negotiation.  Why?  Because the way he wanted to work, the price he wanted to pay, and the problems he would have created didn’t line up with wha...

#38: When You Need To Pick Priorities

February 05, 2021 03:00 - 17 minutes - 12.2 MB

Whoops! This episode didn’t get out on time so instead of the subject I planned for I’m talking about how that can happen.  How when you’re busy spinning a lot of plates you’re bound to have a few drop. For a lot of us business owners there’s real tension between getting your clients’ work done and getting your business’s work done.  It bothers me.  I don’t like to drop the ball.  It feels like going to school without having done your homework.  But the truth is that this happens over and ...

#37: The Exceptional Opportunity for Women

January 26, 2021 07:00 - 23 minutes - 16.2 MB

The inauguration this week got me thinking about the power and opportunity for women.  On one hand, there is so much opportunity for women  to be smart, make money and still see their families by working online.  On the other hand there are the businesses that get the chance to work with incredible talent in different ways that don’t revolve around hiring a full time employee. The online space opens up a flood of talent that business owners have never had access to before and connects smart,...

#36: Don’t Make Goals in a Vacuum

January 19, 2021 07:00 - 13 minutes - 9.91 MB

If I ask 10 people what their goals are for 2021, I would bet at least 9 of them would mention how much money they want to make.  But how many goals would they have that don’t revolve around revenue?  Making goals in the vacuum of income means we leave out so much of the rest of our life: our family, our health, our sanity.  And that is the good stuff we tell ourselves we are working for.  Today we are looking at all the other goals we should making to have a well rounded and happy life.

#35: Numbers Are Just Facts

January 12, 2021 07:00 - 22 minutes - 15.9 MB

It’s that time of year again! We get to make random money goals that don’t have any connection to our business!  Of course we are not going to track our progress at all to know if we are even close over the year.  Then at the end of the year we will find out that we definitely weren’t close and then will settle into our fate as failures. Avoiding numbers for the whole year because they are scary.   Wait, what?  That doesn’t sound fun?  Of course not and today we are talking about how to brea...

#34: Things Are Supposed To Break Sometimes

January 05, 2021 07:00 - 15 minutes - 11.2 MB

Don’t start the year feeling overwhelmed.   Start the year by acknowledging that some things in your business aren’t going to work.  In fact some things, you’re going to have to break.  When you’re trying to grow, things break. We have to try and fail. That’s just collateral damage.  Here’s how you should look at that to not get down on your progress or feel guilty about it.

#33: How Do You Spend Your Time?

December 29, 2020 07:00 - 21 minutes - 15 MB

After recently being asked when I would be taking off for the holidays, and realizing I had almost no downtime planned, I started thinking about how I spend my time. As I started thinking about how the last few months with all the crazy going on have played out, I was reminded that this is not the way I wanted it to go going forward.  How do I want to spend my time?  It’s so, so important yet it’s rarely included in our goals when we are planning. So I am going to be intentional about choosi...

#32: Hiring Tips From the Trenches

December 15, 2020 07:00 - 21 minutes - 13.8 MB

In the last few weeks I’ve been hiring for both ReynoldsOBM and for some of my client companies. We’re largely hiring outside contractors.  This episode is a few “do’s and don’ts” for both sides involved in this process.

#31: Be OK With the Mess

December 08, 2020 15:56 - 13 minutes - 9.21 MB

We are in the middle of bathroom renovation that has been a long time coming.  When hiring someone to take care of it didn’t work out, we buckled in for a terrible stretch with a huge mess.  But instead, I am embracing the mess and enjoying the process. Deciding it will be messy but that’s just part of the process, has made it more of an adventure than something awful.  And has reminded me that I can enjoy the messy in my business as well, learn new things and be on my way.

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