Episode #187: EMBRACING THE MATHMATICS OF EXCEPTIONAL SERVICE

SimpleBiz360™ Podcast

English - May 18, 2023 05:00 - 5 minutes - 3.77 MB - ★★★★★ - 6 ratings
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Previous Episode: Episode #186: DEMONSTRATING CUSTOMER-CENTRICITY WITH SHIPMENT PACKAGING

Next Episode: Episode #188: Gordon Manzione – Another Shrimp on the Barbie

Imagine reducing the quantity of time in order to increase the quality of service?

We invite you to tag along for a five-minute broadcast that unveils the customer-pleasing math of delivering exceptional service in the Experience Economy. More or less, this episode is all about accomplishing more, with less! Are you a “720 Company”, or a “120 Company?” Enjoy the show!

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