Ep 131: [Client Love] A Communication Framework That Fosters Trust and Eliminates BS
No BS Agency Podcast
English - February 16, 2023 08:00 - 10 minutes - 9.98 MBEntrepreneurship Business Marketing Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: EP 130: [Client Love] Building Trusting Relationships With Your Clients
Next Episode: Ep 132: [Client Love] How To Delight Your Clients
Last week I talked about the importance of building trust with your clients in order to have a great client relationship.
If you're in a relationship or you've ever been in a long-term relationship, you know that communication is key to having great relationships with people. Now, that might be true with a spouse, but it's true with anybody in your life, and it's definitely true with clients.
So today I want to share a really simple framework that you can use with all of your communication with clients to ensure a great outcome at every step, and so that you don't waste time with all the things that can happen when communication goes astray.
Tune into this episode to hear:
Why having to refer to the contract means you’re not communicating effectivelyHow using “bookends” brings clarity to every client conversationWhy it’s important for a client to have the next steps clearly written outLearn more about Pia:
Learn more about No BS Agencies MasteryNo BS LaunchpadNo BS Agency Owners Free Facebook GroupThe Show Your Business Who's Boss Crash Course Start reading the first chapter of my bookPiasilva.comThe 50/25/25 Rule to Profit and Freedom™ Mini Course