Ep. 34: Automating City Services Requests to Empower Richmond Residents

#shifthappens in the Digital Workplace Podcast

English - June 09, 2021 13:00 - 34 minutes - 23.7 MB
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Previous Episode: Building a Better Intranet with Sam Dolan and Brianne McClure

Next Episode: Ep. 35: Managing IT After the BB&T/SunTrust Merger with Paul Butticaz

Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online portal and a mobile app that allows residents to reach city government 24/7 with a tap or a click.