#shifthappens in the Digital Workplace Podcast
234 episodes - English - Latest episode: 9 days ago -Accelerate your business transformation with the #ShiftHappens podcast. Hosts Dux Raymond Sy and Mario Carvajal explores real-life case studies, interviews industry leaders, and highlights the latest trends in the digital workplace. Whether you're a CEO, tech enthusiast, or just curious, tune in to unlock the full potential digital transformation offers. Get inspired to make the shift happen, adapt to shifts around you, and prepare for the future. Don't miss out - join us now!
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Episodes
Ep. 75: MSPs as Technology Partners: Leading Organizations to Digital Transformation Success
April 11, 2024 10:00 - 29 minutes - 20.6 MBMatthew Bookspan, CEO of Orlando-based MSP Blacktip, joins the #shifthappens podcast to discuss enabling digital transformation for organizations, large and small. In this episode, we cover the critical role of MSPs as technology partners—from adapting to trends, managing environments, empowering customers with emerging technologies, following best practices for a secure Microsoft 365 platform, and the game-changing potential of generative AI.
Ep. 74: Building an Information Management Foundation for Human-AI Collaboration
April 03, 2024 10:00 - 40 minutes - 27.8 MBIn today’s episode of the #shifthappens podcast, AvePoint Chief Brand Officer, Dux Raymond Sy, and AvePoint Chief Strategy Officer and Chief Marketing Officer, Mario Carvajal, are joined by Tori Liu, President & CEO of AIIM. Together, they discuss how Artificial Intelligence (AI) is shining a light on existing information management challenges, the importance of a universal framework for AI governance, and steps organizations can take to prepare their data and culture for the AI-powered work...
Ep. 73: How Governments Worldwide Are Using AI to Transform Public Services
March 21, 2024 10:00 - 32 minutes - 22.4 MBIn this episode, we catch up with Angela Heise, Corporate Vice President of Worldwide Public Sector at Microsoft, about how governments and public sector organizations around the world are leveraging AI to transform services, empower employees, and better engage with citizens. Angela shares insights from her travels across Asia and Australia, including common themes around using AI ethically, managing risk, adopting cloud, and the importance of change management.
Ep. 72: Ctrl Alt Delete: Learning Cognitive Decluttering to Unlock Your Full Potential
March 07, 2024 11:00 - 40 minutes - 27.9 MBRenie Cavallari, author of HEADTRASH: Dumping Toxic Habits and Clearing Emotional Clutter, joins the #shifthappens podcast to discuss how to overcome negative self-talk and limiting beliefs to unlock your full potential. She provides practical strategies to decrease emotional stress, gain clarity, and take productive action to pursue your boldest goals.
Ep. 72: Riding the Waves of Change in Cybersecurity: How partners can prepare customers for emerging threats and generative AI
February 22, 2024 11:00 - 33 minutes - 23.4 MBIn this episode, Kyle Alspach, Senior Editor at CRN, discusses major shifts happening in cybersecurity and the potential impacts of generative AI. Hear Kyle's insights on trends like security operations, identity threats, consolidation of tools, autonomous decision-making, finding vulnerabilities, and more. Discover best practices partners can leverage as they guide customers in this fast-changing landscape.
Ep. 71: Riding the Waves of Change in Cybersecurity: How partners can prepare customers for emerging threats and generative AI
February 22, 2024 11:00 - 33 minutes - 23.4 MBIn this episode, Kyle Alspach, Senior Editor at CRN, discusses major shifts happening in cybersecurity and the potential impacts of generative AI. Hear Kyle's insights on trends like security operations, identity threats, consolidation of tools, autonomous decision-making, finding vulnerabilities, and more. Discover best practices partners can leverage as they guide customers in this fast-changing landscape.
Ep. 70: Evolving Cybersecurity: Key Trends and Best Practices for Organizations
February 08, 2024 11:00 - 28 minutes - 20 MBSenior editor JP Ruth from InformationWeek joins us in our latest episode to discuss the latest cybersecurity trends, including notification requirements, supply chain vulnerabilities, social engineering threats, AI risks and benefits, edge computing developments, and evolving security best practices. We cover key takeaways for organizations to improve their security posture.
Ep. 69: People First, Tech Second: Leading with Kindness in Times of Digital Transformation
December 22, 2023 00:00 - 26 minutes - 18.2 MBIn this episode, we catch up with Gino Degregori, President & CEO of Bravo Consulting Group, and discuss leading with kindness in times of digital transformation. Learn how technology should enhance, not replace, core human skills and practices. Gino shares insights from his experience helping government agencies and enterprises adopt tools like Microsoft 365, and the importance of focusing on people first.
Ep. 68: The Future of Work in the Age of AI
November 14, 2023 11:00 - 31 minutes - 22 MBIn this episode, we sit down with Microsoft's Jared Spataro to discuss how artificial intelligence is fundamentally changing the nature of work. Jared shares his insights on implementing responsible AI, redefining roles and responsibilities, and why this moment marks an exciting new era for those of us who have been in tech for a while. Get ready for an eye-opening discussion on how AI will shape the workplace of tomorrow.
Ep. 67: Lessons in Digital Transformation from Johnson Controls
October 26, 2023 10:00 - 37 minutes - 26.1 MBIn this episode, we explore how Johnson Controls rapidly adopted Microsoft Teams and built a Digital Champions program during the pandemic, with insights from Nate Beck, Office 365 and Collaboration Enterprise Lead at Johnson Controls, about how strong executive leadership support and cross-functional partnerships were critical to their success.
Ep. 66: Leading with Vulnerability in Today’s Modern Workplace
October 04, 2023 20:00 - 35 minutes - 24.6 MBIn this episode, best-selling author Jacob Morgan talks about his new book Leading with Vulnerability and discusses the evolving employer-employee dynamic, the importance of a strong work ethic, and why leaders should pair vulnerability with demonstrations of competence to build trust on their teams. Jacob explains why vulnerability alone can backfire at work, and offers examples of “leading with vulnerability” in areas like owning mistakes, responding to promotion, and sharing personal chal...
Ep. 65: Embracing Change and AI to Evolve Your Brand Storytelling
September 19, 2023 10:00 - 32 minutes - 22.3 MBIn this episode, best-selling author and Microsoft senior storyteller Miri Rodriguez discusses how brands can balance empathy and business growth amid disruption through a purpose-driven, experimental approach. She explains how new technologies like AI should empower human storytelling rather than replace it. The core takeaway is that while tools and strategies must evolve with the times, human creativity and connection remain essential to impactful brand storytelling.
Ep. 64: How to Embrace Technology for Digital Workplace Success
September 05, 2023 13:00 - 34 minutes - 23.9 MBIn this episode, we dive into the world of digital workplace transformation with Keshav Puttaswamy, an expert from Microsoft. Discover the exciting possibilities and opportunities AI brings to the workplace, the importance of embracing technology in driving success, and practical steps organizations can take to navigate the changing landscape. Gain insights on the role of communication, collaboration, and stakeholder buy-in in achieving a successful digital transformation journey.
Ep. 63: Having a Digital First Mindset
August 28, 2023 15:00 - 29 minutes - 20.5 MBIn this episode, Tanya Hannah, CIO of Aon North America, discusses the importance of embracing a digital-first mindset in today's rapidly evolving business landscape. Tanya delves into topics such as strategy, vision, culture, collaboration, and the role of technology in driving successful digital transformation. Gain valuable insights and practical advice on how organizations can navigate the journey towards digital excellence and stay ahead of the curve.
Ep. 62: Navigating the AI Revolution: Challenges and Opportunities in the Digital Workplace
August 09, 2023 13:00 - 35 minutes - 24.4 MBIn this episode, Julia Glidden, Board Chair of Pivotl, discusses the challenges and opportunities presented by AI in the digital workplace. She discussed the importance of collaboration between public, private, and civil society sectors, the need for ethical considerations and regulations, and the risks and rewards of embracing AI in organizations. Ultimately, it’s all about the delicate balance between innovation and responsible implementation while emphasizing the significance of data stra...
EP 61: Modernizing the Digital Workplace: A People-First Approach with Stephanie Hung
July 25, 2023 10:00 - 27 minutes - 18.9 MBIn this episode, Stephanie Hung, CIO of Asian Development Bank, shares insights on modernizing the digital workplace. She emphasizes the importance of a human-centric approach, mindset shifts, and the pillars of communication, connection, and co-creation. Stephanie also delves into the challenges of AI and the need for regulations and coalitions. Join us to learn how to prioritize people-first digital transformation and navigate the complex digital landscape.
Ep. 61: Modernizing the Digital Workplace: A People-First Approach with Stephanie Hung
July 25, 2023 10:00 - 27 minutes - 18.9 MBIn this episode, Stephanie Hung, CIO of Asian Development Bank, shares insights on modernizing the digital workplace. She emphasizes the importance of a human-centric approach, mindset shifts, and the pillars of communication, connection, and co-creation. Stephanie also delves into the challenges of AI and the need for regulations and coalitions. Join us to learn how to prioritize people-first digital transformation and navigate the complex digital landscape.
Ep. 60: What is FedRAMP Certification and Why Does It Matter?
April 06, 2022 09:00 - 9 minutes - 6.37 MBModern workplace solutions, paired with the right safeguards, can help take public sector organizations’ important work to the next level. But how do you verify the safeguards are up to par? Learn how the rigorous FedRAMP certification process verifies government-focused solutions are robust, resilient, and safe to protect government data.
Ask Dux: What is FedRAMP Certification and Why Does It Matter?
April 06, 2022 09:00 - 9 minutes - 6.71 MBModern workplace solutions, paired with the right safeguards, can help take public sector organizations’ important work to the next level. But how do you verify the safeguards are up to par? Learn how the rigorous FedRAMP certification process verifies government-focused solutions are robust, resilient, and safe to protect government data.
What is FedRAMP Certification and Why Does It Matter?
April 06, 2022 09:00 - 9 minutes - 6.69 MBModern workplace solutions, paired with the right safeguards, can help take public sector organizations’ important work to the next level. But how do you verify the safeguards are up to par? Learn how the rigorous FedRAMP certification process verifies government-focused solutions are robust, resilient, and safe to protect government data.
How Estonia Fully Digitized its Government Services (and You Can Too)
March 30, 2022 13:00 - 27 minutes - 19.7 MBYou don’t need cutting-edge AI to bring your processes and services into the future. Learn how Estonia, one of the most digitally advanced countries in the world, uses simple technology to digitize 99% of their government services.
S9 E4: How Estonia Fully Digitized its Government Services (and You Can Too)
March 30, 2022 13:00 - 27 minutes - 19.7 MBYou don’t need cutting-edge AI to bring your processes and services into the future. Learn how Estonia, one of the most digitally advanced countries in the world, uses simple technology to digitize 99% of their government services.
Ep. 59: How Estonia Fully Digitized its Government Services (and You Can Too)
March 30, 2022 13:00 - 27 minutes - 19.2 MBYou don’t need cutting-edge AI to bring your processes and services into the future. Learn how Estonia, one of the most digitally advanced countries in the world, uses simple technology to digitize 99% of their government services.
S9 E4: How Estonia Fully Digitized its Government Services (and You Can Too)
March 30, 2022 13:00 - 27 minutes - 19.7 MBYou don’t need cutting-edge AI to bring your processes and services into the future. Learn how Estonia, one of the most digitally advanced countries in the world, uses simple technology to digitize 99% of their government services.
Ep. 58: How Can I Make Remote Learning Effective?
March 23, 2022 09:00 - 9 minutes - 6.92 MBWhen the pandemic began and the world went into lockdown, it became clear how unprepared the school system was for remote learning. With the help of collaboration tools, things have improved, but there is still room for growth. Hear strategies on how we can continue to improve remote learning to help deliver a next-level learning experience.
Ask Dux: How Can I Make Remote Learning Effective?
March 23, 2022 09:00 - 10 minutes - 7.28 MBWhen the pandemic began and the world went into lockdown, it became clear how unprepared the school system was for remote learning. With the help of collaboration tools, things have improved, but there is still room for growth. Hear strategies on how we can continue to improve remote learning to help deliver a next-level learning experience.
How Can I Make Remote Learning Effective?
March 23, 2022 09:00 - 10 minutes - 7.25 MBWhen the pandemic began and the world went into lockdown, it became clear how unprepared the school system was for remote learning. With the help of collaboration tools, things have improved, but there is still room for growth. Hear strategies on how we can continue to improve remote learning to help deliver a next-level learning experience.
S9 E3: Delivering A Digital Workplace with HAVI
March 16, 2022 13:00 - 30 minutes - 21.3 MBLooking for a roadmap to the digital workplace? Hear from leading supply-chain management organization HAVI on how to successfully implement new technology like Microsoft Teams — and easy ways to keep your digital transformation on track.
Delivering A Digital Workplace with HAVI
March 16, 2022 13:00 - 30 minutes - 21.2 MBLooking for a roadmap to the digital workplace? Hear from leading supply-chain management organization HAVI on how to successfully implement new technology like Microsoft Teams — and easy ways to keep your digital transformation on track.
Ep. 57: Delivering A Digital Workplace with HAVI
March 16, 2022 13:00 - 30 minutes - 20.9 MBLooking for a roadmap to the digital workplace? Hear from leading supply-chain management organization HAVI on how to successfully implement new technology like Microsoft Teams — and easy ways to keep your digital transformation on track.
Do I Need a Virtual Data Room?
March 09, 2022 10:00 - 11 minutes - 7.88 MBMergers and acquisitions are booming, and most deals are now taking place online. Discover why a virtual data room (VDR) is an essential tool for collaborating on sensitive data with external parties – and how AvePoint’s new Confide solution has evolved the concept.
Ask Dux: Do I Need a Virtual Data Room?
March 09, 2022 10:00 - 11 minutes - 7.9 MBMergers and acquisitions are booming, and most deals are now taking place online. Discover why a virtual data room (VDR) is an essential tool for collaborating on sensitive data with external parties – and how AvePoint’s new Confide solution has evolved the concept.
Ep. 56: Do I Need a Virtual Data Room?
March 09, 2022 10:00 - 10 minutes - 7.55 MBMergers and acquisitions are booming, and most deals are now taking place online. Discover why a virtual data room (VDR) is an essential tool for collaborating on sensitive data with external parties – and how AvePoint’s new Confide solution has evolved the concept.
Ep. 55: Clean Up Your Digital Transformation with Tips from Dyson
March 02, 2022 14:00 - 26 minutes - 18.3 MBThe pandemic has created a world with a heavier reliance on technology. Corporate digital transformation is no longer an option to thrive; it’s a necessity. Hear from Dyson’s global collaboration manager about their experience with digital transformation and how early tech adoption created a solid foundation for a tech-forward future.
S9 E2: Clean Up Your Digital Transformation with Tips from Dyson
March 02, 2022 14:00 - 26 minutes - 18.7 MBThe pandemic has created a world with a heavier reliance on technology. Corporate digital transformation is no longer an option to thrive; it’s a necessity. Hear from Dyson’s global collaboration manager about their experience with digital transformation and how early tech adoption created a solid foundation for a tech-forward future.
Clean Up Your Digital Transformation with Tips from Dyson
March 02, 2022 14:00 - 26 minutes - 18.7 MBThe pandemic has created a world with a heavier reliance on technology. Corporate digital transformation is no longer an option to thrive; it’s a necessity. Hear from Dyson’s global collaboration manager about their experience with digital transformation and how early tech adoption created a solid foundation for a tech-forward future.
Microsoft Teams on the Frontlines
February 23, 2022 10:00 - 12 minutes - 8.87 MBFor frontline workers balancing safety and busy workloads, Microsoft Teams is playing a central role with functions designed specifically for them. Learn what’s new in Teams and how the evolving platform benefits public health and pandemic response.
Ep. 54: Microsoft Teams on the Frontlines
February 23, 2022 10:00 - 12 minutes - 8.54 MBFor frontline workers balancing safety and busy workloads, Microsoft Teams is playing a central role with functions designed specifically for them. Learn what’s new in Teams and how the evolving platform benefits public health and pandemic response.
Ask Dux: Microsoft Teams on the Frontlines
February 23, 2022 10:00 - 12 minutes - 8.9 MBFor frontline workers balancing safety and busy workloads, Microsoft Teams is playing a central role with functions designed specifically for them. Learn what’s new in Teams and how the evolving platform benefits public health and pandemic response.
Ep. 53: Building Value and New Revenue for MSPs with Ingram Micro Cloud
February 16, 2022 14:00 - 32 minutes - 22.3 MBAs hybrid work evolves, managed service providers have big opportunities ahead. Are you ready? An industry leader shares valuable ways for MSPs to nurture strong relationships and why strategic investments in current customers is key to long-term success.
S9 E1: Building Value and New Revenue for MSPs with Ingram Micro Cloud
February 16, 2022 14:00 - 32 minutes - 22.7 MBAs hybrid work evolves, managed service providers have big opportunities ahead. Are you ready? An industry leader shares valuable ways for MSPs to nurture strong relationships and why strategic investments in current customers is key to long-term success.
Building Value and New Revenue for MSPs with Ingram Micro Cloud
February 16, 2022 14:00 - 32 minutes - 22.6 MBAs hybrid work evolves, managed service providers have big opportunities ahead. Are you ready? An industry leader shares valuable ways for MSPs to nurture strong relationships and why strategic investments in current customers is key to long-term success.
S8 E5: Bringing Broadband to Everyone with Vickie Robinson of Microsoft Airband
December 08, 2021 14:00 - 31 minutes - 22.1 MBMore than 100 million Americans do not use the Internet at broadband speeds, according to Microsoft. Which is why the company’s Airband initiative strives to bring robust connections and training to underserved areas. Learn about the effort’s origins and tech takeaways to benefit your own organization.
Ep. 52: Bringing Broadband to Everyone with Vickie Robinson of Microsoft Airband
December 08, 2021 14:00 - 31 minutes - 21.7 MBMore than 100 million Americans do not use the Internet at broadband speeds, according to Microsoft. Which is why the company’s Airband initiative strives to bring robust connections and training to underserved areas. Learn about the effort’s origins and tech takeaways to benefit your own organization.
S8 E5: Bringing Broadband to Everyone with Vickie Robinson of Microsoft Airband
December 08, 2021 14:00 - 31 minutes - 22.1 MBMore than 100 million Americans do not use the Internet at broadband speeds, according to Microsoft. Which is why the company’s Airband initiative strives to bring robust connections and training to underserved areas. Learn about the effort’s origins and tech takeaways to benefit your own organization.
Bringing Broadband to Everyone with Vickie Robinson of Microsoft Airband
December 08, 2021 14:00 - 31 minutes - 22.1 MBMore than 100 million Americans do not use the Internet at broadband speeds, according to Microsoft. Which is why the company’s Airband initiative strives to bring robust connections and training to underserved areas. Learn about the effort’s origins and tech takeaways to benefit your own organization.
Productivity Hacks for Microsoft Teams
December 01, 2021 14:00 - 8 minutes - 6.13 MBDid you know more than 300 new features have been added to Microsoft Teams in the past year (yes, you read that right!) Tune in to hear about some of Dux’s favorite tools and how they can make Teams use easier and more productive.
Ask Dux: Productivity Hacks for Microsoft Teams
December 01, 2021 14:00 - 8 minutes - 6.14 MBDid you know more than 300 new features have been added to Microsoft Teams in the past year (yes, you read that right!) Tune in to hear about some of Dux’s favorite tools and how they can make Teams use easier and more productive.
Ep. 51: Productivity Hacks for Microsoft Teams
December 01, 2021 14:00 - 8 minutes - 5.83 MBDid you know more than 300 new features have been added to Microsoft Teams in the past year (yes, you read that right!) Tune in to hear about some of Dux’s favorite tools and how they can make Teams use easier and more productive.
S8 E4: Transforming Municipal Services Delivery with Devonport City Council
November 24, 2021 14:00 - 33 minutes - 23.4 MBLearn how a local government in Tasmania shed a reliance on outdated technology to obtain self-service and cloud-hosted solutions for efficiency and public safety. You’ll also get tips to change internal culture to move progressive IT projects forward.