![#shifthappens in the Digital Workplace Podcast artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts113/v4/85/82/78/85827838-2f8e-065a-bc5f-c5c550276f13/mza_17367519342711701056.jpg/100x100bb.jpg)
Automating City Services Requests to Empower Richmond Residents
#shifthappens in the Digital Workplace Podcast
English - June 09, 2021 13:00 - 34 minutes - 24 MBTechnology Business office 365 microsoft 365 modern workplace it strategy digital transformation avepoint shift happens shifthappens microsoft teams Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Building a Better Intranet with Sam Dolan and Brianne McClure
Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online portal and a mobile app that allows residents to reach city government 24/7 with a tap or a click.