Exploring the Customer-Centric Approach with Chris Hood

Shed Geek Podcast

English - September 07, 2023 08:00 - 59 minutes - 40.7 MB - ★★★★★ - 27 ratings
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Previous Episode: Revolutionizing Your Sales Process with Shed University

Next Episode: Weaver Portable Buildings: A Testament to Resilience and Innovation in Business

Get ready to unlock the secrets of customer-centric digital strategy with our special guest, Chris Hood. Known for his work at Google and his insightful book on customer transformation, Chris brings a wealth of knowledge to our discussion, particularly relevant for the shed industry. We talk about aligning business processes, technology, and culture with customer needs - a crucial component for a successful business in any industry, let alone the shed industry.

This episode will propel you to the forefront of innovation in the shed industry as we explore 'smart sheds' and their potential to transform the industry. With Chris, we delve into how cutting-edge technology like artificial intelligence can contribute to a more customer-centric approach. We also brainstorm on the endless potential of shed use, stretching beyond mere storage spaces to offices, music studios, and more. These discussions will change how you perceive and utilize sheds moving forward.

We wrap things up with powerful insights on developing a strong organizational culture. Chris shares his thoughts on the power of praise and introduces us to the concept of 'Own it'. He breaks down his seven strategies of customer transformation and emphasizes the importance of a customer-centric approach. So gear up to revolutionize your business practices and enhance customer satisfaction with our enlightening discussion with Chris Hood.

Also, find out how the podcast can be heard throughout the plain communities by dialing the number 330-997-3055. If the number is busy, just dial again!

For more information or to know more about the Shed Geek Podcast visit us at our website.

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To be a guest on the Shed Geek Podcast visit our website and fill out the "Contact Us" form.

To suggest show topics or ask questions you want answered email us at [email protected].

This episodes Sponsors:
Studio Sponsor: Union Grove Lumber

iFABLLC
Country Classic Rentals
Shed Suite
Realwork Labs