Understanding the growing importance of ServiceOps in organizations large and small

ServiceNow Podcasts

English - October 11, 2023 12:26 - 29 minutes - 27.2 MB - ★★★★ - 12 ratings
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In this episode of Innovation Today, host Spencer Beemiller talks with John “Rook” Jones, Senior Solutions Architect at Beyond20. During the interview Rook explains the complexities of CMBD, how technology plays a role in services and the importance of taking an organizational approach to ensure success.

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