Episode 61: Process Optimization

ServiceNow Podcasts

English - February 11, 2022 18:17 - 26 minutes - 24.7 MB - ★★★★ - 12 ratings
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Previous Episode: Speed to Market

Next Episode: 2. The Value of Work - part 2

In this episode, product manager Manjeet Singh talks about Process Optimization, a ServiceNow native process-mining application to help process owners and business analysts identify, streamline, and automate workflows for their enterprise. This episode covers:

What is process optimization?
Identifying and streamlining processes
Evolution of the Process Optimization app
Integrating Process Optimization with other capabilities
Getting started with Process Optimization
Plans for the future

For more information, see:

Product documentation: Process Optimization
Community forum: Process Optimization

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