446 - How I Operate My Business Anywhere In The World
Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success
English - April 08, 2020 04:00 - 57 minutes - 132 MB - ★★★★★ - 17 ratingsManagement Business Education How To business businesscoaching service smallbusiness businessstartup electrical hvac plumbing servicebusiness servicebusinessmastery Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 445 Having Women Join The Trades
Next Episode: 447: Day to Day Life w SBM Family During This Pandemic
Stephen Christopher, the founder of WIT Digital, came on the show today to interview Tersh about how he is able to run Service Emperor, an HVAC, plumbing, and electrical service business, from anywhere in the world!
Tersh explains how he is about to keep culture up, continue training techs, and maintaining inventory! All of this while still being able to watch over the traditional office staff all day too!
Here is a shortlist of items discussed in today's show:
Managing CSR's & Dispatchers Maintaining a strong culture while staying virtual Training both service techs and office staff without physically being together Inventory control Call board & how to remote dispatch techs Pros & Cons of being remote & virtual What they do with their trash!Follow Tersh more on social media @tershblissett and Service Emperor @serviceemperor & website, YouTube, Facebook, Instagram
Use the CRM Tersh uses ThermoGrid
Connect with Steven - website, YouTube, Facebook, Twitter, Instagram, LinkedIn
Service Business Mastery Podcast
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