Improve Customer Experience by Mobilizing Your Data – SoloSegment SearchChat (2.4)

SearchChat

English - November 04, 2021 12:50 - 22 minutes - 42 MB - ★★★★★ - 3 ratings
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Previous Episode: 5 Proven Methods For Improving On Site Search Effectiveness – SoloSegment SearchChat (2.7)

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In this episode of SoloSegment SearchChat, hosts Tim Peter and SoloSegment CEO Steve Zakur discuss how to use data to improve customer experience. Topics covered include: How to measure Customer Experience and what you can do with Customer Experience data. What a lack off good on-site search results and a backlog of help tickets are…

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