CX is Not Customer Service
Science of CX
English - February 04, 2020 19:05 - 16 minutes - 11.7 MB - ★★★★★ - 95 ratingsBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Next Episode: 7 Steps to Superior CX
In the premiere episode of The Science of CX, Steve defines the difference between customer service and customer experience.