Beating Consumer Expectations as the Country Reopens
Science of CX
English - June 10, 2020 09:00 - 32 minutes - 22.4 MB - ★★★★★ - 95 ratingsBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Next Episode: Reimagining the Healthcare Industry with Tom Koulopoulos
As the country prepares to reopen, Angela and Steve look at new consumer expectations and how businesses can use good CX practices to exceed them.