SAP Experts Podcast
134 episodes - English - Latest episode: 8 months ago - ★★★★ - 9 ratingsGetting the message, how things are done right, to a wide audience, through a new channel, by the right people.
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Episodes
Episode 125: Empathetic Leadership – John Massey
August 22, 2023 04:00 - 34 minutes - 31.9 MBIn an increasingly fast-paced world driven by financial and productivity metrics, how realistic is it to create a psychologically safe work environment for everyone while remaining focused on maintaining high standards and accountability? Could empathetic leadership be the answer for improved team dynamics and loyalty while simultaneously sustainably driving performance? To help us maneuver the delicate balance between empathy and accountability, we have with us John Massey – the Head of Le...
Episode 124: Digital Fashion with Generative AI & Metaverse – Chandralika Hazarika, Bigthinx
August 01, 2023 09:19 - 40 minutes - 37.5 MBGuest: Chandralika Hazarika – MD & Co-Founder, Bigthinx Host: Akshi Mohla – Global Head, Branding and Communications, SAP Digital, Customer Success When I speak of avatars, what comes to your mind? Perhaps your social media cartoon mini-me or something you use in gaming? Or maybe even a popular animated series or one of the highest-grossing movie franchises of all time! But what if I were to tell you that with Artificial Intelligence, avatars can be leveraged to make fashion more sustainabl...
Episode 123: Demystifying Digitization – Early Value-Centric Exploration for Future-proof Transformation – Kunal Waghmare
July 05, 2023 04:00 - 35 minutes - 32.8 MBGuest: Kunal Waghmare – Practice Director, Emerging Supply Chain Solutions, Bristlecone Host: Akshi Mohla – Global Head, Branding and Communications, SAP Digital, Customer Success Welcome to SAP Experts Podcast! I am your host Akshi Mohla, and we’re back – back again to dive deep into the world of Digital Innovations and best practices that make the world run better. Together we will explore the latest trends, insights, and success stories with industry experts and thought leaders. Joining ...
Episode 122: Innovations in Retail: Reducing Waste via Cloud
March 20, 2023 05:00 - 35 minutes - 32.7 MBRetail is changing – always. New consumer habits and priorities are making supply-chain traceability, inventory optimization, and waste reduction a top priority for retailers. In conversation with Sobouh Rahimi, Julie Vargas shares her vision for incorporating RFID technologies in everyday life, and how Avery Dennison and SAP are already incorporating such innovations with retailers like Macy’s. You’re listening to SAP Experts Podcast!
Episode 121: Analyst Relations: Partnering towards Next Practices – Clare Henry
January 18, 2023 07:49 - 28 minutes - 53.1 MBWelcome to SAP Experts Podcast and a very Happy New Year 2023 to everyone! I am your host Akshi Mohla, and I am so excited to back from my maternity leave. As a new mom, I can not overstate the importance of mixing instinct, innovative new practices with the tried and tested expert wisdom. Similarly, within Software as a Service, the technology is ever evolving and so are the needs of our customers. And this is where the discerning wisdom of analysts comes in. Having deep understanding of bot...
Episode 120: A New Energy - How Utilities Companies are Pivoting with SAP – Daniela Sellmann
September 19, 2022 04:00 - 37 minutes - 69 MBGuest: Daniela Sellmann: Global VP & Head of Industry Business Unit Utilities at SAP Host: Jonathan Fogarty – Industry Advisor – Utilities - ANZ Hello and welcome to the SAP Experts Podcast, my name is Jonathan Fogarty and I am absolutely delighted to be hosting another episode! The world of energy generation and consumption is changing drastically. Utilities are faced with incredible challenges in providing sustainable, reliable, and affordable energy for their customers – across all market ...
Episode 119: Cybersecurity: Safeguarding Your Intelligent, Sustainable Enterprise – Himanshu Sewalkar
August 29, 2022 04:00 - 34 minutes - 63.2 MBCOVID-19 was a sobering experience for companies, globally. It exposed the need for rapid digitization; however, with digitization also comes an increased risk in cybersecurity. Times like these establish that a company’s success depends on its ability to balance the pace of its digitization with a precise focus on cybersecurity initiatives. Himanshu Sewalkar joins us to shed a light on how this balance can be achieved. Himanshu is a Senior Director at SAP’s Global Industry & Value Advisory....
Episode 118: Combatting Global Inflation with Technology – Dr. Martin Kotula
August 22, 2022 07:47 - 47 minutes - 86.3 MBHalloween is still a ways away, yet over the past few months, across the globe, we have been haunted by the nightmare of inflation. Prices are increasing, and not just for raw materials but also for consumer goods, thus raising concerns for businesses and private households alike. Dr. Martin Kotula joins us today to share how we can combat global inflation with technology. Dr. Martin Kotula is a Global VP for Value Content & Thought Leadership as well as the Head of Value Advisory for Spend ...
Episode 117: Transforming Human Resources in a Digital Economy – Shilpa Rani
August 08, 2022 04:00 - 31 minutes - 43.8 MBHuman Resource organizations are experiencing the first impacts of what is shaping up to be a paradigm shift as the world transitions towards a digital economy. To add to the mix, in a world that is just about recovering from a Global Pandemic, while simultaneously facing uncertainties caused by inflation, how can HR leaders pivot their organizations to become true strategic business partners? To shed a light on this topic, I am joined by Shilpa Rani. She is a part of the Global Industry and...
Episode 116: How Enterprise Architecture at Roche enables digital transformation with emerging technologies – Vikram Rawal
July 11, 2022 11:46 - 30 minutes - 42.1 MBHello and welcome to yet another episode of SAP Experts Podcast! My name is Akshi Mohla, and I could not be more excited about today’s episode. It is not every day that you deep dive into the world of enterprise architecture and emerging technologies, and that too with someone from a pioneer in healthcare like Roche. With its purpose of “doing now what patients need next” and their 125-year history, Roche remains committed to driving innovations that transform the lives of patients, globally...
Episode 115: Bringing and retaining the right talent aboard “the organizational bus” – Frank Sofia
June 27, 2022 04:00 - 43 minutes - 79.2 MBIn his book, Good to Great, Jim Collins emphasized the importance of “who” over “what” – by stating that “those who build great organizations make sure they have the right people on the bus and the right people in the key seats before they figure out where to drive the bus”. But in today’s rapidly evolving corporate culture, underscored by gig economy, great resignation, hybrid workplaces, how do organizations go about navigating the selective talent pool, in order to bring the right people t...
Episode 114: Big Tech Trends in a Turbulent World – Dr. Martin Kotula
June 13, 2022 04:00 - 36 minutes - 66.8 MBHello and welcome to the SAP Experts Podcast, my name is Jonathan Fogarty and it is an absolute privilege to be hosting another episode of SAP Experts. My guest today is Dr. Martin Kotula: Global Vice President of Value Content & Thought Leadership for the Global Industry and Value Advisory team @ SAP Martin is going to take us through some of the bigger trends in technology and how enterprises will be impacted in the near, medium and long term by these trends. It’s a complex and rapidly chan...
Episode 113: The challenges ahead for utilities companies & how SAP is responding – Markus Bechmann
June 01, 2022 04:00 - 30 minutes - 56.7 MBHello and welcome to the SAP Experts Podcast, my name is Jonathan Fogarty and I am absolutely delighted to be hosting another episode! Today we are going to talk about the pressure on Utilities companies to respond to an incredible list of challenges that are being thrown at them. From de-carbonisation and the increased demand for green energy, to how they maintain and modernise their massive infrastructure networks all with the backdrop of increasing turbulence in Europe, and maybe just as ...
Episode 112: SAP Communities Panel Discussion – ASUG, SIG & SAP Intelligent Spend Community
May 30, 2022 04:00 - 42 minutes - 78.2 MBWhile pursuing your digital transformation, strategizing, and prioritizing your next steps in order to cross the innovation chasm is a daunting task. However, you are not alone on your transformation journey… SAP user groups and communities are here to enable SAP and SAP users, as well as partners to form strategic partnerships, exchange best practices and share experiences, while providing technical and functional feedback to SAP. Which is why, today’s podcast features a panel of three dis...
Episode 111: Reunion Episode: Role of partners in successful Digital Transformations – Alexander Greb
May 23, 2022 04:00 - 44 minutes - 81.6 MBGuest: Alexander Greb – Vice President – Digital Transformation Consulting, Westernacher Consulting Host: Akshi Mohla – Business Development Director, SAP Global Industry & Value Advisory On August 21, 2019, Alexander Greb launched the very first episode of SAP Experts Podcast. And today marks the episode 111 of the podcast. We had to bring the original founder back for this special number episode! Today, Alexander will share what it was like to launch a technology podcast, with a relatable...
Episode 110: Drive supply chain resiliency with SAP Business Network – Tony Harris
May 09, 2022 04:00 - 39 minutes - 71.9 MBIn a constantly changing world – which is simultaneously afflicted by a global pandemic and geopolitical uncertainties – supply chain resiliency becomes indispensable. The urgency for a diversified supplier base and increased automation is further underscored by exponentially shifting consumer demands. How can a one-stop-shop, integrated business network help alleviate these challenges, while also digitizing procurement workflows and connecting all your trading partners and suppliers, in a...
Episode 109: The future of customer engagements – Ana-Maria Manda
May 02, 2022 04:00 - 39 minutes - 89.5 MBWhat does the future of customer engagements look like? Customers today, more than ever, expect sales ready experiences. They form a perception of your brand, before even interacting in person. So, in a such a world, how do brands differentiate themselves and tell their story? How do they create an interactive digital and virtual experience, that is simultaneously relatable to their customers? To answer these questions, I am joined by the dynamic Ana-Maria Manda. Ana-Maria is SAP’s Global Bu...
Episode 108: How IDEI unlocked Sustainability and Agility with SAP – Jorge Martinez
April 11, 2022 04:00 - 25 minutes - 47 MBInternacional de Inversiones SA de CV (IDEI) is an innovative real-estate developer known for creating some of the most iconic buildings in Mexico. This includes the the Torre KOI skyscraper which is one of Mexico’s largest buildings. To continue to offer best-in-class solutions and enable efficient vendor processes, they chose SAP S/4HANA as their digital transformation solution. How did IDEI digitize their operations to aid business continuity and agile decision making with SAP? Furthermor...
Episode 107: How Knorr-Bremse Unlocked Value with SAP S/4HANA – Michael Hilzinger
April 04, 2022 07:47 - 43 minutes - 79.9 MB“SAP S/4HANA is the biggest transformation project in our 110 years company history” – a quote that describes the significance of the change in the company of my today’s guest. Michael Hilzinger joined me and gave insights on his approach to transform to SAP S/4 HANA. Michael is CIO at the German manufacturer Knorr-Bremse. 110 years ago, they drastically improved the safety of trains by providing brakes and removing the so called “brake vans”, a manually operated braking system. We spoke ab...
Episode 106: Art of Storytelling & Value Selling – Eric Carino
March 30, 2022 04:00 - 35 minutes - 65.8 MBFrom our very first memories, stories surround us, inspire us and enthrall us. The stories that we hear and the stories that we tell, define us. But can storytelling be a tool in Value Selling, packaging the customer’s desired goals, the art of the possible, and the value of digital transformation – all with a neat little bow? To answer this, I am joined by Eric Carino, the Chief Storyteller at SAP Executive Advisory & Architecture. In his 18 years at SAP, Eric has been a strategic leader s...
Episode 105: Exploring the Metaverse – Karl Doose
March 21, 2022 05:00 - 30 minutes - 55.8 MBImagine an endless array of three-dimensional experiences, all merged into one shared, persistent and immersive Virtual Universe - the Metaverse. Is it another fad or the next big thing? Well, either way, buckle up, because in this episode of SAP Experts Podcast, we are off to explore the Metaverse! Which is why, my guest today is Karl Doose, a speaker and thought leader in the Metaverse space: explaining what it is, exploring its impact and supporting people in understanding how they can p...
Episode 104: Does Transformation require Business Involvement? – Johannes Langguth
March 14, 2022 05:00 - 52 minutes - 96 MBA fresh coffee and a new guest: welcome to the SAP Experts Podcast! Today I am in conversation with my manager, Johannes Langguth. He is Vice President in the Cloud Transformation and Architecture Office in the MEE region at SAP. And we discuss if bringing business onboard is always required for transformation in a company? Should enterprise IT be reactive or is it easier to be proactive? What if IT becomes an internal platform provider and turns from a cost center to a profit center? What a...
Episode 103: If your muscles don't ache it wasn't transformation – Bernd Preuschoff
March 07, 2022 05:00 - 50 minutes - 92.5 MBHello and welcome to another episode of the SAP Experts Podcast. Today, we discuss the bold statement “If your muscles don’t ache, it wasn’t transformation”. The time of buzzwords is over, this episode is all about real challenges. We explore the importance of improving step by step, instead of going for the world championship when you have never even attended a tournament before. My guest today is Bernd Preuschoff, the Group CDO at Uvex, CEO at protecting people GmbH. He is a passionate ke...
Episode 102: The Great Resignation – is it real and should I be worried? – Michael Esau & Hannah Brier
February 21, 2022 05:00 - 40 minutes - 74.6 MBIn this next edition of the SAP EXPERTS Podcast, Jonathan Fogarty asks the question that seems to be on everybody's mind at the moment: Is the “Great Resignation” real? Is it just a new name for an old phenomenon? What should organisations do to prepare, or have I already missed the boat? Helping him make sense of it all are his guests and experienced Podcast hosts in their own right: Michael Esau - A Global HR Advisor who has spent the last 20 years helping individuals and organisations be ...
Episode 101: Sports Analytics: Driving Innovation and Inspiring Performance Across Industries – Bernhard Escherich
February 14, 2022 08:30 - 36 minutes - 67.4 MBIt is an immutable law in business that words are words, explanations are explanations, promises are promises – but only performance is reality. This quote by Harold Geneen rings especially true for sports teams as well, wherein the goal is to win. But what role does a deeper understanding and data around your own team players, as well as the competitors, help in securing the wins? And what can other industries learn from the Sports industry. Since Superbowl was only last night, it is only f...
Episode 100: Future of Work: Scaling innovations with SAP.io – Kange Kaneene
February 07, 2022 09:16 - 26 minutes - 48.3 MBAn extra special welcome to the 100th episode of the SAP Experts Podcast! Thank you for being a part of this journey. As we complete our century, we at SAP Experts Podcast are compelled to ponder what the future of work would look like. The allure of entrepreneurship promises freedom, whereas a more traditional career often means safety, stability, and mentorship. SAP.io not only provides the best of both worlds, but it also bridges the gaps between customers’ niche requirements and start-up...
Episode 99: Profit and Planet: Sustainable Finance with SAP – Michel Haesendonckx
January 31, 2022 05:00 - 46 minutes - 84.6 MB“Put your money where your mouth is” may be an old adage. But as we Chase Zero together – a future with zero emissions, zero waste, and zero inequality – the finance industry is increasingly implementing this very adage. The financial industry recognizes the need for sustainable economic activities, and SAP is here to help. My guest, Michel Haesendonckx brings the best of both worlds, with 20 years of experience in the area of financial processes and analytics, as well as his focus on sustai...
Episode 98: Embedding sustainability and visibility into supply chains – James Veale
January 24, 2022 05:00 - 24 minutes - 45.1 MBHello and welcome to the SAP Experts Podcast, my name is Jonathan Fogarty and it is an absolute privilege to be hosting my first, solo episode of this brilliant show! My guest today is James Veale, Co-founder of the SAP supported start up: Green Token – who’s mission is to embed sustainability, and equally importantly, traceability, into global supply chains. James is going to take us through the journey of becoming a start-up through to his mission to provide visibility into where raw materi...
Episode 97: Dimensions of Digital Transformation – Dr. Anne Gfrerer
January 18, 2022 10:03 - 52 minutes - 95.6 MBA new year and a new episode of the SAP Experts Podcast. I hope that you all had a great start in 2022. My name is Timo Deiner and I’m happy to be your host today. Before we start I’d like to give a very warm welcome to our newest team member: welcome on board Jonathan Fogarty! He is joining us from SAP Australia. Be sure that you don’t miss his episodes. Glad to have you on board, Jonathan! Dr. Anne Gfrerer joined me in this episode and we were talking about different dimensions of a succes...
Episode 96: Innovation with a conscience: Responsible AI – Navrina Singh
January 10, 2022 05:00 - 34 minutes - 63.7 MBA very Happy New Year to the listeners of SAP Experts Podcast! What better way to kick off the year by reflecting on the exponential rise of intelligent technologies, and how they can be leveraged with ethics at the epicenter. As companies across the globe, use Artificial Intelligence and other intelligent technologies to enable scalable solutions – they are also scaling their regulatory, legal, and ethical risks. My guest today, the dynamic Navrina Singh, saw this very need in the market, ...
Episode 95: What’s in store for 2022? – Jonathan Fogarty
December 20, 2021 05:00 - 23 minutes - 43.3 MB2021 for SAP Experts Podcast – was a fantastic year, full of thought leadership, inspiring conversations and most importantly, YOU, our wonderful, supportive audience. We began with Alexander Greb’s leadership and also integrated the all-stars team of Victor Hoeck, Steven Spears, Timo Diener and yours truly. 2022 will be even bigger and better – with more deep dives into Software-as-a-service trends and best practices. We will also have another all-star joining the podcast – Jonathan Fogar...
Episode 94: Intelligent Asset Management with SAP – Jasper Luickx
December 13, 2021 05:00 - 41 minutes - 75.6 MBAt one point, Maintenance and Asset Management may have been viewed as just another cost center within a company. However, today’s customers seek to maintain and maximize the health and performance of their assets via intelligent technologies – such as IoT, machine learning, mobility, as well as advanced and predictive analytics. Which is why today I’m joined by none other than the innovative Jasper Luickx. Joining us today from Belgium, Jasper is a digital supply chain solution advisor, with...
Episode 93: No Code Low Code platforms are here to stay – Esmeé Xavier
December 06, 2021 05:00 - 36 minutes - 66.7 MBMy name is Timo Deiner and I like building apps as much as enjoying a good cup of coffee. I am super excited to have Esmee Xavier in todays episode. She joined the SAPfamily with AppGyver, a company from Helsinki we acquired earlier this year. If you are not familiar with no code low code platforms and you may have missed the recent announcements at Teched 2021, this episode is the perfect match for you: you will learn how easy it is to get started with AppGyver and what challenges you can so...
Episode 92: Dynamic Customer Journeys: A Beginner’s Guide – Raj Balasundaram & Esteban Kolsky
November 29, 2021 05:00 - 23 minutes - 43.5 MBMy name Steven Spears, great to back with you for another episode together. Customer journey maps are a common way to document the full experience of being your customer. But are we doing it right? I’m joined by Esteban and Raj, two customer experience veterans who are rethinking this process. We dive into the flaws of how we look at customer journeys today in a very static way. Then discuss the elements of a dynamic customer journey and how it’s a more useful perspective tied to the real wo...
Episode 91: Compelling Customer Engagements Masterclass – Cyril Rathogwa and Lars Elmquist
November 22, 2021 05:00 - 58 minutes - 108 MBThere are some studies which claim that the human attention span continues to decrease and might be as low as 8 seconds – that’s lower than a goldfish. While there are other studies which claim that humans were always cognitively distracted and hyper-alert creatures, which enabled us to accomplish complex tasks while still being aware of our surroundings. Well, either way, one thing is true – the sheer amount of information around us is increasing, and as a result, we are always competing for...
Episode 90: RISE with SAP – The real business benefits for midsized companies – Enrico Schuch
November 15, 2021 05:00 - 48 minutes - 88.6 MBRise with SAP enables you to transform your business, holistically, on-your-terms and on-your-timeline. You can design the strategy that's right for you, while SAP and partners, join forces, to provide you a guided transformational journey. Which is why, I am very excited to welcome Enrico Schuch to our podcast today, as he is a pro at explaining “Rise with SAP” in simple terms, with easy-to-understand practical use cases. Enrico is a home-grown SAP talent and began his SAP career as a worki...
Episode 89: Veterans @ SAP Remembrance Day – Jason Duarte, Shaquille Charles & Christine Aboud
November 08, 2021 09:16 - 42 minutes - 77.9 MBRemembrance Day, also known as Veterans Day here in the US, is on November 11. And we at SAP Experts Podcast are celebrating by highlighting the journeys of two veterans who have transitioned from a military career to an SAP career. We also talk about the SAP veterans to work initiatives, and the how they help ease this transition. My first guest, Jason Duarte is currently a Senior Sales Strategy and Operations Analyst at SAP Concur and has been with SAP for over 6 years, having previously w...
Episode 88: Customer success strategies with Customer Solution Directors – Nick Goffi and Rick Isom
November 01, 2021 10:00 - 43 minutes - 80.2 MBAt SAP, we provide the foundation for companies to become intelligent enterprises, enabling them to run better by growing more resilient, more profitable, and more sustainable. This requires visionary leaders who can ideate with customers on new and innovative solutions, to solve our customer’s most complex business problems. These leaders see the big picture and align the right people to right opportunities. The customer solutions director or CSD at SAP, does all that and more. Which is why...
Episode 87: Can business transformation be “fun and games”? – Bill Bowers, Saurabh Choudhuri & Nabeel Siddiqui
October 25, 2021 04:00 - 53 minutes - 98.5 MBThis episode of SAP Experts Podcast is a full-circle moment for me. That’s because the very first episode I ever hosted, by myself, for SAP Experts Podcast was about gamified approaches being a game changer in business consulting and learning. In that episode, I discussed how SAP uses gamification to collaborate with our customers, while enabling Business Value Identification. And in today’s episode, we revisit that topic, but this time we take the leap from theoretical to practical. Today we...
Episode 86: Cybersecurity: Building a culture of trust – Elena Kvochko
October 11, 2021 11:00 - 31 minutes - 57.4 MBOctober is the Cybersecurity month here at SAP, which is why, Chief Trust Officer, Elena Kvochko, is joining me today to share the importance of staying ahead in the security curve and how companies can build a culture of trust their customers. The Chief Trust Office team spans four continents enabling secure digital transformation of clients across global cloud products. Prior to this, Elena served as Senior Vice-President and Technology Executive at Bank of America. Previously, she worked a...
Episode 85: SAP Value Starter Part 2: Digitizing your S/4HANA move – Bill Bowers & Nabeel Siddiqui
October 04, 2021 11:00 - 27 minutes - 51 MBHere at SAP Experts Podcast, we continue celebrating the 1-year anniversary of the Value Starter. And while the first part, that is episode 82, was all about the vision and strategy behind the value starter, as well as the value it brings to SAP customers, this episode is all about digitization of that vision – the value starter digital platform. Which is why, today, I am joined with Bill Bowers and Nabeel Siddiqui, two individuals who are instrumental in simplifying the SAP S/4HANA Move, wi...
Episode 84: Cybersecurity & You - Tim McKnight
September 27, 2021 11:00 - 42 minutes - 58.1 MBGuest: Tim McKnight – EVP and Chief Security Officer at SAP Host: Steven Spears – Product Marketing Manager at SAP CX Today’s episode we to talk to Tim McKnight, EVP and Chief Security Officer at SAP. Tim’s closing in on a 30 year career as a security professional both in government service and in industry, doing everything from cloning phones to penetration testing. On this episode, we dive into Tim’s early career experience at the FBI, learn his key principles for a great cybersecurity stra...
Episode 83: SAP Hypergrowth and startups: The Perfect Match – Jan Gutknecht
September 20, 2021 10:00 - 36 minutes - 83.9 MBGuest: Jan Gutknecht, Co-Founder SAP Hypergrowth Engagement Host: Timo Deiner, Office of the CTO SAP Germany What are you thinking about when you hear SAP and startups? David vs Goliath? Nokia vs Apple – and who has the role of Nokia in this comparison? Or is it a perfect match? Startups have great -mostly purpose driven- ideas to make the world better and SAP’s mission is to help the world run better. Does an early-stage startup need SAP S/4HANA or any other SAP solution to reach its next le...
Episode 82: SAP Value Starter Part 1: Your first step towards S/4HANA move – Marcus-Alexander Funke & Bill Bowers
September 13, 2021 04:00 - 46 minutes - 85.2 MBDigital transformation can be overwhelming, as you juggle various options, decisions, and questions. SAP Value Starter is here to help your transition, by working with you to create your benefits case. It offers customers a tailored business value focused Point of view through an outside-in perspective and helps fosters understanding of the incremental value and capabilities to customers. Which is why, today, I am joined with Bill Bowers and Markus Funke, two of strategic forces behind this p...
Episode 81: The SAP Academy for Presales – Akshi, Ice, Nazli and Eric
September 06, 2021 04:00 - 42 minutes - 58.1 MBMy name is Victor Höck and today's episode is very special to me, as it takes me right back to the first days of my career at SAP - the SAP Academy for Presales. I'm joined today by Nazli, Ice, Eric and Akshi, who are all graduates from the Academy like myself, and we'll talk about what the Academy is, how this experience has helped shape our careers and how we still draw on the skills that we have acquired there. It's a fun episode for everyone interested in presales, or how learning and ear...
Episode 80: Enabling customer’s journey towards digital transformation – Steve and Mark Filus
August 30, 2021 04:00 - 34 minutes - 62.3 MBIn a relay race, passing the baton properly from one player to the other, is just as important as the speed of the individual runners. Make an improper pass, and you get disqualified. Similarly, our customer’s transformational journey, is enabled by specialists, both internal and partners, and relies on effective communication, comprehensive handover and seamless collaboration. Between SAP, partners and the customers, every step of the way. To illustrate this very point, I have not one, but ...
Episode 79: Customer Experience for Financial Services – Betty Moon
August 23, 2021 04:00 - 35 minutes - 65.9 MBGuest: Betty Moon – Industry Advisor, Financial Services at SAP CX Host: Steven Spears – Product Marketing Manager at SAP CX My name Steven Spears, great to back with you for another episode together. Today’s episode is all about the institutions that handle our money and small amounts of dogecoin in my case. I’m joined by Dr. Betty Moon. Betty spent over 20 years working in the financial services industry and is now an Industry Advisor for SAP CX. On this episode, we dive into Betty’s expe...
Episode 78: Holistic Business Success with Sustainability Performance Reporting – Christian Polivka
August 16, 2021 04:00 - 33 minutes - 76.5 MBSustainability is no longer a mere buzzword, and companies across the globe are seeking ways to meaningfully incorporate sustainability metrics into business reporting. In today’s episode, Christian Polivka shares how SAP Sustainability Performance Management enables Holistic Business Success with Sustainability Performance Reporting.
Episode 77: Building A Customer Experience Strategy – Adrian Nash
August 09, 2021 04:00 - 42 minutes - 97.3 MBGuest: Adrian Nash – Head of Strategy at SAP CX Host: Steven Spears – Product Marketing Manager at SAP CX My name Steven Spears, great to back with you for another episode together. Today’s episode is a conversation about strategy and experience. I won’t be reading passages from The Art of War, though that was a consideration. I’m joined by Adrian Nash. Adrian is the Head of Strategy for SAP CX. On this episode, we’ll learn about the SAP CX strategy through Adrian’s process for developing a...
Episode 76: Sustainability with SAP – Bettina Zedlitz
August 02, 2021 04:00 - 42 minutes - 96.7 MBGuest: Bettina Zedlitz – Director for Sustainability and Climate 21 Go-to-Market and Solution Management, S/4HANA Host: Victor Hoeck – Solution Advisory Specialist, Digital Supply Chain Today we’re talking about a topic that is very dear to my heart: Sustainability. Not least the extreme weather events that have taken place in the recent weeks – the wildfires in the USA, or the floods in Germany and China – have highlighted that the case for sustainability shouldn’t be negotiable anymore. Th...