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The implausible enterprise - an underground taping with Esteban Kolsky
SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com
English - June 21, 2018 06:08 - 31 minutes - 25.6 MB - ★★★★★ - 9 ratingsCareers Business News Tech News sap careers clouds erp innovation mobility saas skills Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this impromptu/underground recording with the implausible Esteban Kolsky, the guys grab some time as Salesforce Connections to discuss the future of the enterprise. Two Kolsky blog posts are up for consideration, one on his enterprise software priorities, the other on AI misconceptions. Since this taping is at a CX event, the guys also get into the epic problem of delivering a halfway-decent customer experience across channels. Doing their best with Jon's backup recording, Jon also takes the chance to ask Esteban the burning question: why are you such a grouchy *!*. That leads into a discussion of the vital role of the enterprise idealist/curmudgeon, or, gadfly. At the end of the thirty minute chat, the meaning of the "implausible" Esteban Kolsky is revealed. Producer's note: this had to be taped on the backup of Jon's backup recorder, but hopefully the listening experience was improved decently for you during production.