Rehumanizing Sales

In the wake of artificial intelligence (AI) and technological advances, the sales field has become more digital and less personable. However, there are things that AI will never be able to recreate. Levitin uses the analogy of a sous chef assisting the head chef. A sous chef helps the head chef prep all of the ingredients and get things ready so that the head chef can put her love and personality into each dish. AI is like the sous chef for a salesperson. Technology helps the salesperson gather data and information, organize their life, etc., but at the end of the day, it is the salesperson who must finalize the sale using their human attributes. Shari Levitin discusses this concept, and others, in this video interview, hosted by John Golden.