Empathy is the ability to understand and sometimes even feel customers' emotions and be able to treat them according to those emotions and emotional reactions. Developing the ability to show others empathy is important to aid in solving your customer's problems and win over their hearts.
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Empathy is the ability to understand and sometimes even feel customers' emotions and be able to treat them according to those emotions and emotional reactions. Developing the ability to show others empathy is important to aid in solving your customer's problems and win over their hearts.

Learn more about your ad choices. Visit megaphone.fm/adchoices