SaaS Churn and Ways to Reduce Churn, with Anita Toth
SaaS Boss
English - September 03, 2020 06:00 - 22 minutes - 17.5 MB - ★★★★★ - 29 ratingsEntrepreneurship Business Technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Self-Care for SaaS Founders and Preventing Burnout, with Gv Freeman
Next Episode: The Impact of COVID on SaaS Companies, with Alex Theuma
On this episode of the podcast I interview Anita Toth. We discuss everything you need to do to reduce your churn rate.
Anita works with growing B2B SaaS companies that want to stop losing their hard-won customers to churn.
We discuss:
- The acceptable level of churn for a SaaS product
- How to properly segment your customer base
- How I recovered over a $1000 from users who involuntary churned
- Easy fixes you can make to reduce churn
Resources
– Connect with Natalie on Facebook
– Join SaaS Boss Facebook Community