The Business Case for Service Design: A Chat with Kerry Bodine
Rosenfeld Review Podcast
English - July 10, 2018 23:01 - 24 minutes - 17.1 MB - ★★★★★ - 18 ratingsTechnology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Exploring the DesignOps Definition: A Chat with Dave Malouf
Next Episode: The UX Tipping Point: A Chat with Jared Spool
Holistic design is a term being thrown around, but what does it really entail? Listen as Lou talks with Kerry Bodine, customer experience expert and founder of Kerry Bodine & Co. and author of Outside In, as they discuss how UX designers can benefit by using service design as a framework to create product and customer journeys.
Follow Kerry Bodine on Twitter: https://twitter.com/kerrybodine
Get your ticket for our virtual conference, The Business Case for Design: https://rosenfeldmedia.com/business-case-for-design/