Every company wants to make useful products that people want–but few really do. In today’s episode, Steve Krug, author of Rocket Surgery Made Easy, chats with guest host Laura Klein. Steve shares tips for setting up a successful usability test–and what two questions you should never ask during the test. Ever.

Sign up for the User Research for Everyone Conference: http://userresearchforeveryone.com
Follow Steve on Twitter: https://twitter.com/skrug
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

Twitter Mentions