RPP #197: Melvin Hines of Upswing

Rod's Pulse Podcast

English - October 15, 2021 21:31 - ★★★ - 5 ratings
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Previous Episode: RPP #196: Dan Avida of Engageli

Next Episode: Covid-Converted Edition #7: Reshaping Curriculum Design and Attitudes about Online Learning

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Interview with Melvin Hines, CEO, and Co-Founder of Upswing. "A virtual assistant and student services platform to reach, relate to, and retain your non-traditional students." We discuss:
Melvin's BackgroundMelvin Hines, CEOHistory of UpswingGreat disparities in education Reach, Relate, and RetainReach: answer questions via text chatbotRelate: connect to campus or Upswing human resources via web conferencing to provide support and tutoring on more than 400 topicsRetain: collect analytics to identify students at greatest risk Result: 15% reduction in dropouts each yearUnique chatbot technology integrates with campus calendars to schedule web conferences with campus and Upswing staff and tutorsSupport for mental health and wellness Support for faculty Changes due to the Pandemic

Podsafe music selection

Autumn Day by Kevin MacLeod is licensed under a Creative Commons Attribution license.

Duration: 37:48