The RIMproReport with Tom Adams
185 episodes - English - Latest episode: over 10 years ago - ★★★★★ - 4 ratingsThe RIMproReport was a weekly show dedicated to the RIM services industry featuring industry news, updates, products and services as well as interviews with interesting industry business leaders, practitioners and experts that ran officially from July 2010 through January 2014. It was hosted by Tom Adams, industry consultant, advisor and coach.
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Episodes
The Transition Show
January 31, 2014 13:00 - 14 minutes - 13.6 MBAfter broadcasting 170 shows of the RIMproReport, we’re announcing a major change to the format of the show going forward. For the last few years, this has been a weekly show. Going forward, we’ll offer the show as a monthly or even bi-monthly show. I’ll explain more on the show today. And there’s a couple big industry news items to catch you up on as well. Finally, we’ll say our official goodbyes to our longtime sponsor. It’s just a short show today. Enjoy! Special Thanks to o...
Show 170 The Transition Show
January 31, 2014 11:00 - 13.6 MBAfter broadcasting 170 shows of the RIMproReport, we’re announcing a major change to the format of the show going forward. For the last few years, this has been a weekly show. Going forward, we’ll offer the show as a monthly or even bi-monthly show. I’ll explain more on the show today. And there’s a couple... The post Show 170 The Transition Show appeared first on RIMproReport with Tom Adams.
WebVitality Team at Flourish Press
January 23, 2014 13:00 - 51 minutes - 47.4 MBAs web marketing evolves and grows in its importance as a lead generation device for RIM service providers, it is important to know and understand how to improve it in your business. On the show today, I pull the WebVitality team here at Flourish Press into the RIMproReport studio and put them on the spot. I ask them a bunch of questions related to each of their expertise. This elite team of web marketers talks about what they see and deal with every day specific to web marketing f...
Show 169 with the WebVitality Team at Flourish Press
January 23, 2014 11:00 - 47.4 MBAs web marketing evolves and grows in its importance as a lead generation device for RIM service providers, it is important to know and understand how to improve it in your business. On the show today, I pull the WebVitality team here at Flourish Press into the RIMproReport studio and put them on the spot.... The post Show 169 with the WebVitality Team at Flourish Press appeared first on RIMproReport with Tom Adams.
Show 168 With Bob Johnson of NAID
January 16, 2014 11:00 - 38.7 MBThe secure information destruction industry continues to grow and change in significant ways. NAID, the industry association, is often at the forefront of the many facets of this growth. 2013 was a big year for NAID and the industry, and by all indications, 2014 is shaping up to be another big year for the industry.... The post Show 168 With Bob Johnson of NAID appeared first on RIMproReport with Tom Adams.
Tom’s 2013 Year in Review
January 09, 2014 13:00 - 28 minutes - 26.8 MBOn the show today, I’m going to review the major industry events of 2013. This can be helpful to you, as it will provide you—in a relatively quick fashion—an overview of what happened in the RIM industry in the past year. When you know the history and context of what happened in our industry, you can be aware of the possible trends and what may happen in the year that lies ahead. We’ll chat about the major acquisitions, the key executive moves, and some of the peripheral trends th...
Show 167 Tom’s 2013 Year in Review
January 09, 2014 11:00 - 26.8 MBOn the show today, I’m going to review the major industry events of 2013. This can be helpful to you, as it will provide you—in a relatively quick fashion—an overview of what happened in the RIM industry in the past year. When you know the history and context of what happened in our industry, you... The post Show 167 Tom’s 2013 Year in Review appeared first on RIMproReport with Tom Adams.
Bowman Richards of Richards & Richards
December 19, 2013 13:00 - 41 minutes - 38.2 MBOur guest today is part of the family in one of the most well-known family businesses in the greater RIM and shred services industry. Bowman Richards is Vice President at Richards & Richards of Nashville, TN. Bowman is the eldest son of Steve Richards, an industry icon. Today we talk to Bowman about growing up in a family business. We discuss the benefits and struggles of this kind of environment from his point of view. During our discussion, Bowman outlines a very insightful set ...
Show 166 with Bowman Richards of Richards & Richards
December 19, 2013 11:00 - 38.2 MBOur guest today is part of the family in one of the most well-known family businesses in the greater RIM and shred services industry. Bowman Richards is Vice President at Richards & Richards of Nashville, TN. Bowman is the eldest son of Steve Richards, an industry icon. Today we talk to Bowman about growing up... The post Show 166 with Bowman Richards of Richards & Richards appeared first on RIMproReport with Tom Adams.
CEO Roundtable at European Information Management Conference
December 12, 2013 13:00 - 28 minutes - 26.8 MBThis is the fourth and final installment of our RIMproLive Europe event, which was recorded onstage at the European Information Management Conference. NAID-Europe and PRISM International hosted this event in Amsterdam last month. You’ve had a chance to listen to my interviews with Anthony Pearlgood of PHS Data Solutions, Marc Delhaie of Iron Mountain France, and Dennis Barnedt of the Oasis Group in the last few weeks. Today, you’ll get to hear the final part of the keynote event w...
Show 165 CEO Roundtable at European Information Management Conference
December 12, 2013 11:00 - 26.8 MBThis is the fourth and final installment of our RIMproLive Europe event, which was recorded onstage at the European Information Management Conference. NAID-Europe and PRISM International hosted this event in Amsterdam last month. You’ve had a chance to listen to my interviews with Anthony Pearlgood of PHS Data Solutions, Marc Delhaie of Iron Mountain France,... The post Show 165 CEO Roundtable at European Information Management Conference appeared first on RIMproReport with Tom Adams.
Show 164 with Dennis Barnedt of Oasis
December 05, 2013 11:00 - 22.6 MBThis is the third installment of our RIMproLive Europe interviews which were recorded on-stage at the European Information Management Conference. NAID-Europe and PRISM International hosted the event in Amsterdam last month. You’ve had a chance to listen to my interview with Anthony Pearlgood of PHS Data Solutions and Marc Delhaie of Iron Mountain France in... The post Show 164 with Dennis Barnedt of Oasis appeared first on RIMproReport with Tom Adams.
Show 163 with Marc Delhaie of Iron Mountain France
November 27, 2013 21:11 - 18.8 MBThe European Information Management Conference, hosted by NAID-Europe and PRISM International, was held a couple of weeks ago in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe. Last week you got to hear the first of... The post Show 163 with Marc Delhaie of Iron Mountain France appeared first on RIMproReport with Tom Adams.
Marc Delhaie of Iron Mountain France
November 27, 2013 13:00 - 20 minutes - 18.8 MBThe European Information Management Conference, hosted by NAID-Europe and PRISM International, was held a couple of weeks ago in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe. Last week you got to hear the first of those interviews with Anthony Pearlgood of PHS Data Solutions. Today we’ll meet Marc Delhaie, the Managing Director of Iron Mountain Fra...
Anthony Pearlgood of PHS Data Solutions
November 21, 2013 13:00 - 28 minutes - 26.2 MBThe European Information Management Conference, hosted by NAID-Europe and PRISM International, was held last week in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe. Over the next few weeks, I’m going to replay the interviews. Today we’ll meet Anthony Pearlgood, Managing Director of Data Solutions for PHS Datashred, PHS Records Management and Capital ...
Show 162 with Anthony Pearlgood of PHS Data Solutions
November 21, 2013 11:00 - 26.2 MBThe European Information Management Conference, hosted by NAID-Europe and PRISM International, was held last week in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe. Over the next few weeks, I’m going to replay the interviews. Today... The post Show 162 with Anthony Pearlgood of PHS Data Solutions appeared first on RIMproReport with Tom Adams.
Mark Rocco of BMS CAT
November 14, 2013 13:00 - 38 minutes - 35.2 MBIn our industry we talk a lot about disaster recovery. We sell our services as a way to prepare for it. But what if it really happened to you? What if you had a major flood? What about a sprinkler system failure? Are you ready for that? Or what if a client of yours called experiencing the same thing? Do you have an immediate plan of action you could take? Would you know what to do? We’re going to talk about all those things today with Mark Rocco, Vice President of Document Recover...
Show 161 with Mark Rocco of BMS CAT
November 14, 2013 11:00 - 35.2 MBIn our industry we talk a lot about disaster recovery. We sell our services as a way to prepare for it. But what if it really happened to you? What if you had a major flood? What about a sprinkler system failure? Are you ready for that? Or what if a client of yours called... The post Show 161 with Mark Rocco of BMS CAT appeared first on RIMproReport with Tom Adams.
Ron Bush of DRD Information Management
November 07, 2013 13:00 - 41 minutes - 38.3 MBA meeting with his lawyer opened his eyes to a brand-new business opportunity. And after researching it, he launched a RIM service business. Ron Bush started DRD Information Management back in 2004. Based an hour southeast of Chicago, DRD provides a full range of records and information-related service offerings. In the interview today, Ron shares his story, but more importantly his perspectives on the business. I love how he describes his business and his beliefs about how to sup...
Show 160 with Ron Bush of DRD Information Management
November 07, 2013 11:00 - 38.3 MBA meeting with his lawyer opened his eyes to a brand-new business opportunity. And after researching it, he launched a RIM service business. Ron Bush started DRD Information Management back in 2004. Based an hour southeast of Chicago, DRD provides a full range of records and information-related service offerings. In the interview today, Ron shares... The post Show 160 with Ron Bush of DRD Information Management appeared first on RIMproReport with Tom Adams.
Kristjan Backman and Patti Bowles of Phoenix Recycling
October 31, 2013 12:00 - 39 minutes - 36.9 MBThis week I am pleased to replay an interview I did with Kristjan Backman and Patti Bowles, who own and operate Phoenix Recycling in Winnipeg, Manitoba, Canada. Their story is one of perseverance, love, and cool ways to make decisions. I think their conversation near the end of the interview about their adventure together is wonderful. And in all this, they’ve created an incredible RIM service business for themselves. We also get you caught up on the latest industry news. Enjoy t...
Show 159 with Kristjan Backman and Patti Bowles of Phoenix Recycling
October 31, 2013 11:00 - 36.9 MBThis week I am pleased to replay an interview I did with Kristjan Backman and Patti Bowles, who own and operate Phoenix Recycling in Winnipeg, Manitoba, Canada. Their story is one of perseverance, love, and cool ways to make decisions. I think their conversation near the end of the interview about their adventure together is... The post Show 159 with Kristjan Backman and Patti Bowles of Phoenix Recycling appeared first on RIMproReport with Tom Adams.
Charlotte Williams of Shredall
October 24, 2013 12:00 - 31 minutes - 29.2 MBYou might think that being involved in the hit British TV show The X Factor and hanging with Simon Cowell on the set would be quite glamorous. But for Charlotte Williams, it’s all just part of a great story that eventually led her to our industry. Charlotte is the PR and Marketing Manager for Shredall & SDS based in Nottingham, England. Shredall & SDS did some pretty cool things before she arrived. But when Charlotte showed up, she brought some focus and direction to the company as...
Show 158 with Charlotte Williams of Shredall
October 24, 2013 11:00 - 29.2 MBYou might think that being involved in the hit British TV show The X Factor and hanging with Simon Cowell on the set would be quite glamorous. But for Charlotte Williams, it’s all just part of a great story that eventually led her to our industry. Charlotte is the PR and Marketing Manager for Shredall... The post Show 158 with Charlotte Williams of Shredall appeared first on RIMproReport with Tom Adams.
Nate Segall of AccuShred
October 17, 2013 12:00 - 39 minutes - 36.8 MBEvery business that has created some degree of success in their market has taken specific actions to get them there. If you are willing to look for those clues, you can often leverage them in your own business. Nate Segall of AccuShred, a full service shredding and destruction services company based in Toledo, OH, has led his company to abundant success. Today on the RIMproReport we learn his story and dig into some of the things he’s done to drive that success. Nate talks about l...
Show 157 with Nate Segall of AccuShred
October 17, 2013 11:00 - 36.8 MBEvery business that has created some degree of success in their market has taken specific actions to get them there. If you are willing to look for those clues, you can often leverage them in your own business. Nate Segall of AccuShred, a full service shredding and destruction services company based in Toledo, OH, has... The post Show 157 with Nate Segall of AccuShred appeared first on RIMproReport with Tom Adams.
Don Adriaansen of Titan Mobile Shredding
October 10, 2013 12:00 - 35 minutes - 32.7 MBEveryone in the RIM industry has a story and each story is proof that it is possible to become successful in this business. Today, you’ll hear the story of Don Adriaansen of Titan Mobile Shredding. Don and his partner have built a successful shredding and destruction business in the greater Philadelphia area that includes mobile and plant operations. Titan has been recognized as one of the fastest growing companies in the Philadelphia area. Don talks about how they achieved that r...
Show 156 with Don Adriaansen of Titan Mobile Shredding
October 10, 2013 11:00 - 32.7 MBEveryone in the RIM industry has a story and each story is proof that it is possible to become successful in this business. Today, you’ll hear the story of Don Adriaansen of Titan Mobile Shredding. Don and his partner have built a successful shredding and destruction business in the greater Philadelphia area that includes mobile... The post Show 156 with Don Adriaansen of Titan Mobile Shredding appeared first on RIMproReport with Tom Adams.
Ray Barry of NAID
October 03, 2013 12:00 - 27 minutes - 25.5 MBWhile he never officially left the industry, many are saying that Ray Barry is officially “back” with the recent announcement that he is joining NAID as their Chief Shreducation & Member Relations Officer. You may remember Ray from Total Training Services, Shred School and more. He was on the board of NAID and served as Board President a few years ago. Last year Ray joined Access as VP of Sales in their Eastern Region and subsequently sold the Shred School brand to NAID. Today, Ra...
Dennis Barnedt of Oasis
September 26, 2013 12:00 - 36.2 MBThis is a replay of an interview I conducted with Dennis Barnedt, CEO of the Oasis Group headquartered in Dublin, Ireland. Dennis is also a Director and the Founder of Access. Dennis has a long and storied career in the RIM world and has become one of the leading movers and shakers in the global RIM services industry. Not only will you get a chance to hear his story, Dennis also shares the Five Big Management Things that he uses to steer and guide the decisions and choices he makes...
Dennis Barnedt of Oasis
September 26, 2013 12:00 - 39 minutes - 36.2 MBThis is a replay of an interview I conducted with Dennis Barnedt, CEO of the Oasis Group headquartered in Dublin, Ireland. Dennis is also a Director and the Founder of Access. Dennis has a long and storied career in the RIM world and has become one of the leading movers and shakers in the global RIM services industry. Not only will you get a chance to hear his story, Dennis also shares the Five Big Management Things that he uses to steer and guide the decisions and choices he makes...
Lori Palmer of REB
September 19, 2013 12:00 - 39 minutes - 36.6 MBShe’s one of the most known and loved vendors in the commercial RIM industry. She and the company she represents have been major contributors to the advancement of the industry. Fact is, they’ve been in the industry a very long time. Lori Palmer is the Executive Vice President of REB Storage Systems International, a global racking and storage systems integrator. Despite a pretty tough economy over the last few years, REB continues to grow and flourish. Lori discusses some of the c...
Vince Fuemmeler of IMS
September 12, 2013 12:00 - 33 minutes - 31.3 MBWith just over five years in the RIM services business, Vince Fuemmeler is doing some really cool things at Information Management & Securities (IMS) located in Mexico, MO. Along with shredding, Vince has added hard copy records, scanning and imaging as well as software and cloud related services to his suite of offerings. As a relatively young RIM entity, IMS has focused on selling Information Management services, not just paper related services. Vince will talk about how he foun...
Bill O’Shield of VERCOR
September 05, 2013 12:00 - 38 minutes - 35.1 MBAs mergers and acquisitions continue to transpire in the RIM services industry, the value of a strong advisor and broker becomes more and more important. Bill O’Shields spent many years as the CFO of Recall, driving their initial acquisitions in the US market. He then went on to build a national powersports retailer through acquisitions before moving into his current role as a Mergers and Acquisitions Advisor and Broker with VERCOR. On today’s show you’ll learn Bill’s story as wel...
Richard Reese –The Extended Version
August 29, 2013 12:00 - 1 hour - 63.2 MBRichard Reese has been one of the most influential people in the entire RIM services industry. From the time he joined Iron Mountain in 1981 until the spring of this year, Richard led a company and an industry to unprecedented heights. His influence is significant in the services we offer, the associations we are a part of, and the amazing business world we live in. While many in the greater RIM industry compete with Iron Mountain on a daily basis, Richard’s success and story is wo...
John Gilbert of Sunfood
August 22, 2013 12:00 - 41 minutes - 38.3 MBToday is a great opportunity for you to get a glimpse into the mind of an IT Director. If you’ve struggled to figure out how to get their attention or sell to them, this show will be very instructive for you. John Gilbert, Director of Information Technology at Sunfood, a San Diego company that sells organic raw foods and super-foods, joins us to share his experience and perspectives. He’ll help you to understand what his average day looks like. And you’ll learn how much work he ha...
William Palisano of Lincoln Archives
August 15, 2013 12:00 - 39 minutes - 36.3 MBHe got his start in his family’s moving business until his Dad showed an interest in records storage in the late 1980’s. After mapping out a detailed business plan and a small $20K loan, William (Bill) Palisano started Lincoln Archives in Buffalo, New York. This year will be Lincoln Archives’ 20th year in business! Since it was founded, Lincoln Archives has had “one goal and one purpose” which is to protect their clients’ organizations by safeguarding their information. They store ...
Michael Huff of File Keepers
August 08, 2013 12:00 - 36 minutes - 33.9 MBHe started out as a teacher until he was laid off and got a job as a temp worker with a record center. Over 20 years later, he now holds a doctorate that deals directly with the RIM industry professionals. Dr. Michael Huff has over 26 years of hands-on operations, management and consulting experience in the records and information management industry. Currently, he serves as Vice President and Privacy Officer at File Keepers, LLC in Los Angeles. He holds a doctorate in Organization...
Marilyn Kamuru of eManage Africa
August 01, 2013 12:00 - 35 minutes - 33 MBOne of the few entrepreneurs in Kenya, our guest today is Marilyn Kamuru, the founder and managing director of eManage Africa. Based in Nairobi, Kenya, eManage Africa is a leading provider of records and data storage. They use industry-leading records management software and processes to provide an automated, secure environment for your records. Marilyn was born in Kenya and spent most of her life in the U.S. and Canada. Seven years ago, she left her career as a lawyer in New York...
Tim Goodwin of The Data Center
June 27, 2013 12:00 - 43 minutes - 40.1 MBA veteran data industry service provider, our guest today is Tim Goodwin, the founder and CEO of The Data Center. The Data Center, which is based in Rockford, IL offers a full range of data protection services. Tim made a strategic decision years ago to only service clients with data focused solutions. To this day, that has not changed. The Data Center has evolved into co-location, cloud services and disaster recovery consulting as they have grown. Along with Tim’s story – which i...
Chris Muller of Muller Media Conversions
June 20, 2013 12:00 - 43 minutes - 40 MBOur guest today has actually been involved in Watergate, Whitewater, and Worldcom but not in the way you might expect. He’s done detective work with the data. Chris Muller got his start in 1978 when he was in charge of software development for a financial printing company. The things he learned there were the seeds to the birth and growth of his current business. As the Founder, Owner and CEO of Muller Media Conversions Chris spends his time extracting and translating data from ol...
William Scott of BlegalBloss
June 13, 2013 12:00 - 33 minutes - 31.2 MBHe’s been part of our RIM world as the owner of a records management business and also a shredding and destruction business in Cincinnati. So, he’s one of us. But while still deeply connected, those businesses are no longer a part of the equation. Now, Will Scott is creating some seriously cool results as the Inventor, Chief Designer and CEO at BlegalBloss, a company he founded and leads today. Will has revolutionized the cardboard box industry with numerous patents and innovative...
Lon Rudnitsky of Pyromet
June 06, 2013 12:00 - 34 minutes - 31.7 MBThe silver recovery business has often been tarnished with a bad reputation. But there are those who have worked to change the perceptions and deliver a reputable service over the years. Lon Rudnitsky, the Film Wash Partner at Pyromet grew up in the silver business. He knows the silver recovery industry inside out. As someone actively involved in it, Lon sheds some light today on what the silver recovery process entails, how companies like Pyromet and others like them work, as wel...
Sam Carpenter, Author of Work the System
May 30, 2013 12:00 - 48 minutes - 44.4 MBWhack-a-mole. You know the game where the mole pops its head up and you have to hit it as quickly as you can? Do you feel like your business world looks a lot like that? There is a better way! You can systemize your business so it will grow and flourish without sucking up every ounce of energy you have and every minute you possess. Sam Carpenter used to run himself ragged as the President of Centratel, one of the largest commercial telephone answering services in the USA. He then ...
Angie Singer Keating, CEO of Reclamere
May 23, 2013 12:00 - 46 minutes - 43.3 MBThis show will likely put some serious and well-warranted fear into you. My hope is that the energy of your fear gets quickly translated into preventative actions to ensure you don’t end up in hot water or even on the wall of shame. The topic…protecting the electronic data that you touch in any way, shape or form. Angie Singer Keating, the CEO of Reclamere, got my attention when she started talking about the risks we face as service providers in the RIM world as it relates to data...
Gail Bisbee of Confidential Records Management
May 09, 2013 12:00 - 41 minutes - 38.2 MBIf there was ever a place to learn about the importance of records, it’s in a hospital. Our special guest today leveraged her experience as a nurse and then as a medical consultant and educator to then start a record center. You can hear the rest of this story on the show today. Gail Bisbee is the Founder, President and CEO of Confidential Records Management based in New Bern, NC. Not only has Gail grown a very successful full-service RIM business, she is in big demand as a consu...
Tom Simpson of AAA Certified Confidential Security Corp
May 02, 2013 12:00 - 33 minutes - 30.9 MBBeing “first” at anything is a major accomplishment. Think of the Wright Brothers and the first flight. Then there was John Alcock and Arthur Brown accomplishing the first cross-Atlantic flight. (Sorry Lindbergh fans. He didn’t actually make his crossing till eight years after they had.) And don’t forget Chuck Yeager and the first supersonic flight he flew in the famed Bell X-1 airplane. First matters. No one can ever take away that designation and status once you’ve achieved it. ...
Tim & Paula Oberst of Ohio Mobile Shredding
April 25, 2013 12:00 - 41 minutes - 38.5 MBThis is a shred industry start-up story beginning more than 25 years ago. Long-time destruction industry veterans, Tim and Paula Oberst of Ohio Mobile Shredding join us on the show today. You’ll learn how Tim and Paula got started with an incredible marketing campaign, how Tim built his first shred truck and what it takes to get through the tough times. They also talk about building the business as husband and wife as well as adding the next generation of the family into the busin...
Jim Booth of Brightstone Consulting
April 18, 2013 12:00 - 31 minutes - 29 MBJim Booth revisits the show after a year to update us on his new role as the Records and Information Management Practice Group Leader at Brightstone Consulting and Brightstone Insurance. You’ll recall that Jim was the long-time Executive Director at PRISM International until last May. On the show today we’ll learn more about his transition and the work he is now doing in the industry as a consultant and adviser. We also discuss his perspectives on the changes that RIM service comp...
Craig Busch of Busch Systems
April 11, 2013 12:00 - 29 minutes - 27.4 MBCraig Busch has had a significant influence in the shredding, RIM and recycling world with his line of products and consistent innovation. This includes various types of recycling containers and secure shred collection devices. An entrepreneur at heart, Craig is the CEO and President of Busch Systems as well as a partner and founder of a number of other related businesses you likely know. On the show today you can hear his story and learn how he has created and sustained his busin...