Is US Hotel Industry Heading Inadvertently to Over Commoditization?

Welcome to another of our coffee time chats. Today we are joined by:



🔹 Dr Don Wise and David Kasten from Strategic Solution Partners, one of our Expert Partners



In this wide ranging discussion we touch on a number of areas and pose a few question:

Is the US Hotel industry in a race to the bottom?
Is it at risk of over commoditization where price becomes the only differentiator?
Is technology taking away aspects of what guests consider hospitality and the hotel experience?
How does the reduction of services and amenities balance with higher prices?
And finally, is working in the hotel sector now just a job rather than a career?

Hope you enjoy the discussion 👍



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