Hi, welcome to another Coffee Time Chat



We continue our video series with Strategic Solution Partners, one of our Expert Partners, looking at the impact, or influence, of the sustainability discussion across different hotel departments.



In this episode we ask if the focus around sustainability has made its way into the Marketing and Revenue teams, questioning does it form any significant part of the weekly strategic discussions.



Joining us to share their views and experience are Suzanne Swaffordand Deirdre Ryan



For this discussion we touch on a number of areas:


Is sustainability just an issues for hotel operations?
How is sustainability influencing discussions and decisions within Revenue Management
How is sustainability influencing discussions and decisions within Marketing
How are you seeing sustainability focus impacting RFPs
Are guest reviews showing any signs of sustainability awareness when evaluating hotel stays
Are Loyalty programs evolving to reflect, or reward, sustainable behaviour

Really hope you enjoy the conversation 👍🏻



👀 If you would like to watch the video of our discussion

Here is the YouTube link: https://youtu.be/gaW7tw3XMBQ



🗣 Feel free to drop us a line with any questions or comments.



We’re always interested to hear from you and happy to follow up with our guests on any questions.



We are also keen to hear of topics you might like discussed and guests you would like to hear from.



You can reach us at: [email protected]



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