Fulfillment: Retail's New 'Big E' Opportunity
Retail Remix
English - April 19, 2021 09:00 - 37 minutes - 86.9 MBBusiness News Business News retail retailers customer experience technology Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
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This week’s episode is brought to you by Gimbal.
Of all the different trends and tech in the industry, 56% of retailers say they expect supply chain to be the area they transform the most over the coming years.
Why? Because as consumers expect instant and convenient access to products, fulfillment is becoming a key point of differentiation. EY’s Americas Consumer Retail Leader Jeff Orschell, calls this a “big E” experience opportunity. Listen to this episode to learn:
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Learn more about EY’s research See how the pandemic shaped consumer behaviors Read how you can create a resilient future for your businessThanks to this week's sponsor, Gimbal. Learn how you can deliver magical experiences for all your curbside and in-store pickup customers.