NRF 2023 Deliotte 2023 retail industry outlook with Lupine Skelly from Deloitte
The Retail Podcast
English - January 19, 2023 16:00 - 6 minutes - 4.25 MB - ★★★ - 1 ratingFashion & Beauty Arts Technology digital retail stores e-commerce shopping experience path to purchase merchandising technology marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
We had the great pleasure of getting a quick snapshot from Lupine Skelly from Deloitte to discuss their 2023 Retail Industry Outlook Report. #retail #deloitte #nrf2023
Summary
Despite the spate of bad economic news, the keyword among retailers is resiliency. They’ve
done it before—not too long ago, during the worst pandemic-related lockdowns and
shortages—and they can do it again. Market challenges will always be a factor, and retailers are
learning that they cannot rely on traditional cost-cutting alone to navigate the latest downturn.
Instead, retailers should examine how they’ve been most productive in recent years, honing
omnichannel, supply chain management, and digital commerce to protect margins and aim for
profitability in the future. And the real X-factor is the rapidly evolving consumer. Ensuring the
consumer experience is at the heart of investments may be the key to prospering when the
dust finally settles.
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