320. How Greenwich St. Jewelers has thrived through 46 years of change and challenges in NYC
Retail Gets Real
English - October 11, 2023 10:00 - 28 minutes - 26 MB - ★★★★★ - 83 ratingsCareers Business Management commerce smallbusiness consumers ecommerce entrepreneurs leadership management retail shopping startups Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 319. 5 things to know about how consumers are shopping for Halloween
Greenwich St. Jewelers has been a Manhattan mainstay for almost 50 years, providing customers with superlative service and luxury without pretension. Founded by Puerto Rican immigrants, the family business has overcome obstacles including 9/11, the financial crisis and the pandemic. On today’s episode, we’re speaking with Jennifer Gandia, co-owner of the family business she runs with her sister, about the process behind rebranding a legacy brand while maintaining its heritage and growing from a traditional bricks-and-mortar store to an omnichannel business.
Learn more at retailgetsreal.com.