Results Matter

Time Management's Effect on Recruiting, Interviewing, and Hiring

May 22, 2023 19:56 - 32 minutes - 29.7 MB

Hiring managers...Listen up! Mike & Heather discuss time management's effect on recruiting, interviewing, and hiring. Time management is one of BR1's core training & coaching topics. On this episode, we discuss how good (or bad) time management affects recruiting, retention, and the candidate experience. The Results Matter Podcast is a production of Business Resources One. Contact us to learn more about our talent acquisition, training, coaching, and consulting solutions.

6 Great Interview Questions You Should Be Asking

May 15, 2023 17:46 - 45 minutes - 41.6 MB

6 Great Interview Questions you Should be Asking Mike & Heather discuss 6 Great Interview Questions you Should be Asking. The Results Matter Podcast is a production of Business Resources One. Connect with us on Facebook, Instagram, Twitter, and LinkedIn. For video content, subscribe to our YouTube channel.

Charitable Culture & Community

December 12, 2022 10:00 - 45 minutes - 41.5 MB

Charitable Culture & Community BR1 VP of Talent Acquisition, Heather Woodruff talks with Mike about how charitable giving is not only good for the community, but also for your company's culture. Connect with Business Resources One. Facebook, LinkedIn, Twitter, and Instagram.

What Can Business Leaders Learn From Elon Musk's Twitter Takeover?

November 07, 2022 10:00 - 9 minutes - 8.8 MB

What Can Business Leaders Learn From Elon Musk's Twitter Takeover? Elon Musk just completed his $44-billion purchase of Twitter. Half of the employees have been fired and Elon is charging $8 for verified blue check marks. What are the takeaways and lessons for business leaders? The Results Matter Podcast is a production of Business Resource One. Contact Mike. Business Resources One is a talent acquisition, training, coaching, and consulting company that helps business leaders gain a...

Actively Recruiting Passive Candidates

October 17, 2022 09:00 - 30 minutes - 27.7 MB

Actively Recruiting Passive Candidates Mike speaks with Business Resources One VP of Talent Acquisition, Heather Woodruff, about recruiting passive candidates. The Results Matter Podcast is a production of Business Resources One. Contact us to learn more about BR1's Talent Acquisition Services. Results Matter Podcast on Facebook. Business Resources One on Facebook, Twitter, Instagram, and LinkedIn. #ResultsMatter

Creating A System For Selling

October 10, 2022 10:00 - 6 minutes - 5.62 MB

Creating a System For Selling - A top-performing sales professional who is invaluable to their organization can consistently forecast their sales. Strategy + Action = Your System for Selling. Operating randomly is a sin in sales. Creating a system for selling will allow you to become more efficient, more effective, and to produce greater results. The Results Matter Podcast is a production of Business Resources One. BR1 is a talent acquisition, training, coaching, and business solutions fir...

Work-Life Balance is an Illusion

July 06, 2021 08:00 - 13 minutes - 12.6 MB

Job seekers claim to want it, employers promise to offer it. What if work-life balance is just an illusion? Let's rethink work-life balance. I challenge you to consider thinking about work-life balance with respect to the whole person, whether it’s you or your employees. Balance should be the goal, absolutely. But, I suggest attempting balance through the different aspects of one’s life working in unison, not being compartmentalized and held separate from one anther. The various areas of o...

The Tough Labor Market & April 2021 Jobs Report

May 17, 2021 08:00 - 13 minutes - 12.5 MB

There is little dispute that recruiting & retaining talent is the greatest challenge facing business leaders today. And here’s the truth: No organization can grow faster than its ability to recruit and retain enough of the right people. Businesses are suffering right now, not because of a lack of customers, but due to a lack of labor and talent to serve those customers. Here's the April 2021 Jobs Report. We'd love to hear your thoughts, perspective, and comments on this topic. You can se...

Crocs - Don't believe everything that you know

May 03, 2021 08:00 - 12 minutes - 11.9 MB

On Episode 15 of the #ResultsMatter Podcast, Mike is recording outside. Excuse the noise from the RecTeq 700 pellet smoker in the background. Look for a discussion on RecTeq's customer experience in a future episode. Today, we're talking about Crocs. You know... The ugly but super comfortable shoes. Let's explore! On this episode, Mike references Amazon when talking about customer experience and Crocs as a reminder to think differently, don't believe everything that you know, and embrace b...

What Ever Happened to the Yellow Pages?

April 19, 2021 08:00 - 12 minutes - 11.4 MB

What ever happened to the Yellow Pages? AT&T might call their printed Yellow Pages "The Original Search Engine" but they never actually installed the engine. Why didn't AT&T's Yellow Pages become Google? Why didn't Sears become Amazon? And, how can you carry this message over to your business? Are you living in the world that was, the world that is, or the world that's going to be? Complain or Compete: Creating an Unfair Advantage in a Tough Labor Market If you have employees, chances ...

Lost Sales: It's Never Only About the Price

April 12, 2021 08:00 - 6 minutes - 6.18 MB

Episode 13 challenges sales professionals to examine the real reason they're losing business, and it's not because of price! If you’re ready to stop bidding and start selling, you can connect with us through VooriesBusiness.com. Contact us through the website and we’ll respond quickly. We'd love to help you with sales training, coaching, consulting, or whatever you need to get from where you are, to where you want to go. And, if you’re sick and tired of getting your butt kicked by the to...

No One To Deliver My Pizza

April 05, 2021 08:00 - 8 minutes - 7.4 MB

Episode: 12 - We’re going to try and figure out why there’s no one to deliver my pizza, and what can be done about this immeasurably catastrophic tragedy. Let’s explore! If you’re ready to take your business to the next level, you can connect with us through VooriesBusiness.com. And, if you’re sick and tired of getting your butt kicked by the tough labor market, grab yourself a copy of my new book: Complain or Compete: Creating an Unfair Advantage in a Tough Labor Market. Voories Busines...

Daylight Saving Time

March 15, 2021 08:00 - 8 minutes - 7.58 MB

Episode 11: Daylight Saving Time. Yes, I know it's 'Daylight Saving Time' (not savings). So why did I say 'savings' over and over again during this episode? I have no idea :-) -MV Imagine if we placed this same importance on every other hour in our day, week, month, and year. I mean, that’s what Daylight Saving Time’s real impact is - an hour. One hour. So, some perspective: If a single hour is so darn important, maybe we should act like it all the time. Time is our most valuable and o...

Door Dash is a Tech Company Masquerading as a Service Business

March 01, 2021 09:00 - 14 minutes - 13 MB

On this episode, we're talking about one of the hottest business models out there. Mike tells a quick story about a recent experience he had with a company that really gets customer experience wrong. We want to make sure that friends of the Results Matter Podcast aren’t inadvertently making some of these same crippling customer experience mistakes. Door Dash is a tech company masquerading as a service company, and they get the customer experience all wrong! If you'd like to read the chat t...

Three Leadership Lessons From George Washington & Abraham Lincoln

February 20, 2021 18:57 - 7 minutes - 7.21 MB

Mike Voories helps business leaders, entrepreneurs, and sales professionals become measurably more successful. Episode 09 Mike compares a couple historic American leaders to three still-relevant leadership principles we can use today to become measurably more successful. Please subscribe and share the podcast with others. It will really help us get this content to more people who could really benefit from it. The Results Matter Podcast is available in video on YouTube, and of course, on al...

Career Path Development & Succession Planning

February 08, 2021 09:00 - 14 minutes - 13.6 MB

On Episode 08, Mike talks about career path development and succession planning. Specifically, helping your employees get from where they are today to where they want to go, and the importance of the managers and leaders in your organization being able to replace themselves. The principles discussed, and Mike's advice remains the same, regardless if you're part of a small team or a huge organization. A leader’s number one job in their organization is to replace themselves. Period. If you’re...

Stop Trying To Be Your Own Teacher

February 01, 2021 09:00 - 9 minutes - 9.03 MB

Today, Mike is challenging business leaders, entrepreneurs, and sales professionals to stop trying to be your own teacher. Stop trying to learn from yourself. Stop trying to use lessons learned from your own experience to get you to the next level. Your own experience is a very slow and extremely limited teacher. You already know everything that you know. And, to take it a step further, you really shouldn’t believe everything that you know anyway! Thank you so much for listening today to t...

$15 Per Hour Minimum Wage

January 25, 2021 09:00 - 9 minutes - 8.77 MB

The $15 per hour minimum wage debate has been brewing for the last decade. The federal minimum wage sits at $7.25 and hasn’t moved since 2009. Those who support more than doubling the federal minimum wage to $15 per hour, argue that the move would pull low-wage earners out of poverty. Some supporters of the $15 per hour minimum wage argue that increasing the national minimum wage will help reduce inequality. In Episode 06, Mike shares his take on this hot topic. We'd love to hear your thou...

Censoring, Silencing, and Canceling in America

January 15, 2021 23:46 - 13 minutes - 12.8 MB

Censoring, Silencing, & Canceling in America. This is a business podcast, and yes, this episode is very politically charged! In this digital high-tech age, a lot of businesses nowadays rely on the big-tech infrastructure and platforms. It is difficult, if not impossible for most businesses to operate without an online presence. I’m okay with different points of view. We need different points of view. Conservatives and Liberals are supposed to keep each other from going off the deep-end. Bu...

Customer Experience (part 3 of 3): An Excellent Customer Experience to Differentiate Your Business

January 11, 2021 09:00 - 8 minutes - 7.56 MB

Episode #4 of the #ResultsMatter Podcast is the third and final part of our three-part series on customer experience. In this episode, Mike ties the three-part series together, giving you six simple and basic ideas to start your customer experience foundation. Return calls and emails quickly Have a human being answer the phone Be happy to help your customers Do what you say your going to do, when you said you were going to do it Be easy to do business with Own it and don't make excu...

Customer Experience (part 2 of 3) - Don't Ask Customers To Do Your Work

January 04, 2021 09:00 - 13 minutes - 12.5 MB

Customer Experience (Part 2 of 3) - Don't ask customers to do your work. A lot of businesses, especially those in the service industries, could start charging more if they’d just start taking better care of their customers. A lot of businesses are at price wars with their competition. They’re convinced to earn the business, they need to be cheaper, or at-least the same price as their competition. And, most of the time they’re completely wrong! When it comes to good customer service, there...

2020 & 2021 Cannot Coexist - Bonus Happy New Year Episode

January 01, 2021 16:26 - 5 minutes - 5.32 MB

Let’s not let 2020’s awfulness become an excuse in 2021. If we’re going to move forward and make 2021 a year of excellence, we’ll have to let 2020 go. Hanging on to 2020 as an excuse will kill 2021 for you. 2020 & 2021 can not coexist! So draw your line in the sand, Turn the damn page. And don't look back! If you need help setting and achieving goals worth celebrating in 2021, if you’re ready to take your business to the next level, if you’re serious about having your best year yet, then V...

Customer Experience (part 1 of 3) - Why I Switched Pharmacies & Ain't Looking Back

December 28, 2020 09:00 - 12 minutes - 11.5 MB

In a world where awful customer service seems to have become the normal, it just might be easier than ever to differentiate yourself. In this first of a three-part series on customer experience, Mike discusses what caused him to leave one pharmacy for another. This episode examines the difference between two drugstore retail giants, from Mike's perspective and actual experience as a customer. These two very recognizable brands are used to illustrate the message, but don't think for a minut...

The Presidential Election's Impact on Business

December 18, 2020 02:27 - 10 minutes - 9.36 MB

All of our lives & businesses will be impacted by the winner of this year's election. That much is guaranteed! But, it can be easy for business leaders, entrepreneurs & sales professionals to get sucked into believing that their results rely on political & economic conditions, more so than on their individual decisions & actions. Mike encourages leaders not to make this excuse, to take total ownership, and to focus on what we can actually control. We can't deposit excuses! Our results do mat...

Results Matter Trailer

December 17, 2020 12:41 - 3 minutes - 3.57 MB

Mike gives an introduction to the #ResultsMatter Podcast in this trailer episode. The #ResultsMatter Podcast helps business leaders, entrepreneurs, & sales professionals become more successful through a no excuses and take total ownership way of thinking. Subscribe to FREE business coaching delivered right to your inbox. To stay connected and for additional resources throughout each week, follow the #ResultsMatter Podcast on Facebook, Twitter, & Instagram. The #ResultsMatter Podcast is...

Episodes