Skill 2: Creative response

Resolve conflict: Everyone can win

English - July 16, 2020 21:00 - 39 minutes - 27.5 MB
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Previous Episode: Skill 1: Win-Win – partners or opponents?

Next Episode: Skill 3: Empathy - Part I

Engage your creative response to conflict and turn around your thinking. Find opportunities for learning and discovery in the most challenging circumstances. This episode tells you how.

This is the second of the 12 skills approach resolving your conflicts constructively.Conflict Resolution Network has tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too!

Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience.

It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series.

Our music is by Stewart D’Arrietta.

Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org