Redesigning the Post-Pandemic Restaurant Experience feat. Eric Slaymaker, President, Wingers USA

Eric Slaymaker, Co-founder and President of the restaurant chain Wingers USA, joins podcast host Andrew Southern on this episode of Redesigning Normal to discuss the pandemic’s impact on dine-in and takeout restaurant experiences. Wingers USA is based in Salt Lake City, Utah.

Eric shares how his company pivoted during the early days of the pandemic to cope with the early weeks of the economic shutdown. He explains how the shift to take-out only provided a strategic opportunity to improve that aspect of the business overall, making up for lost sales and enabling the restaurant group to stay afloat during the early weeks.

Eric and Andrew also discuss how the pandemic will impact the restaurant industry overall, and why some establishments will come out ahead while others struggle. Eric touches on why the need for human connection and experience will lead to a resurgence in dine-in experiences, positioning the company for growth and expansion in the future.

After you listen, connect with  Eric on LinkedIn. Learn more about Wingers (including the menu) at WingersBros.com and follow on Twitter @WingersRG.

This episode of Redesigning Normal is brought to you by Invisible Health Technologies.