Expectations are fine for relationships, as long as the parties involved are on the same page. For example, I expect to pay for a drink at the coffee shop, but I don't expect to pay for one when visiting a friend's house.

Things get messy if you think one thing is happening and the other party thinks something else.

Unfortunately, this happens a lot in business. And you may be doing this without even realizing it.

Recently I saw a message from Jeff Brown of Read to Lead Podcast about an experience he had with a situation like this and how he handled it. 

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