Ep. 32: Navigating PR Crises: Strategies for Maintaining Business Reputation

REBLutionize Your Marketing, Your Business, Your Life

English - June 20, 2024 19:09 - 22 minutes - 20.3 MB
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Previous Episode: Ep. 31: The Role of CRMs and Automation in Business Process Improvement

Next Episode: Ep. 33: Key Tools for Scaling Your Business Efficiently

In this episode, Reb Risty holds a thrilling conversation lined up with Dave Oates, founder of PR Security Service. He's the crisis PR expert you want to know—but hope you never have to call.

In this episode, Dave shares invaluable insights into the unpredictable world of crisis management. Key takeaways:

✅ How to deal with unforeseen reputation challenges.

✅ The complexities of social media backlash.

✅ The importance of proactive communication, empathy, and action.

We dive into real-life scenarios, and he also offers practical tips for businesses of all sizes on how to prepare for potential crises and respond to negative reviews online.

Stay tuned as we explore how to protect your brand's reputation in today's fast-paced, information-saturated world, and pick up some of the best non-business advice that Dave has to offer.