Public Sector Future
68 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 6 ratingsThis is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.
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Episodes
Innovation in children’s social care
February 17, 2022 09:00 - 28 minutes - 41.6 MBIn this episode we speak to Dr. Carol Homden, Chief Executive of Coram, a group of specialist children’s charities based in the UK that reaches 2.5 million children, families, and professionals each year. Discover how her organizations are leading an effort to work with providers of services that support vulnerable children and young people, as well as with private sector experts, to create, test, and scale new solutions to challenges using innovative approaches. Click here for transcr...
AI for Sustainability
October 28, 2021 08:00 - 27 minutes - 40 MBIn this episode we speak with Dr. Vik Pant, the Chief Scientist and Chief Scientific Advisor for Natural Resources Canada (NRCan). Dr. Pant shares his priorities in his role and learnings from NRCan’s digital accelerator as they work to implement new technologies. Discover how new artificial intelligence capabilities are being used to promote sustainability, from improved flood mapping and wildfire response to mining risk mitigation. Click here for transcript of this episode. Olivia Ne...
Data curation for sharing and crisis response
October 14, 2021 06:00 - 25 minutes - 37.2 MBIn this episode we speak with Professor Dame Angela McLean, the Chief Scientific Advisor for the UK’s Ministry of Defence. McLean shares her priorities in the role, from data curation for sharing to risk analysis, and lessons learned from responding to COVID-19. She discusses the importance of asking the right questions and integrating scientific expertise in government. Click here for transcript of this episode. Olivia Neal [host] | LinkedIn | Twitter Professor Dame Angela McLean [gu...
Real Time Crime Center
September 02, 2021 08:00 - 25 minutes - 35.9 MBIn this episode we talk with Joseph Courtesis, former Inspector of the New York City Police Department (NYPD), who retired in 2020 after 27 years of service. Courtesis discusses his experience leading the NYPD’s Real Time Crime Center, what it is, and how it has supported communities in New York. He shares his lessons for other public sector organizations. Click here for transcript of this episode. Olivia Neal [host] | LinkedIn | Twitter Joseph Courtesis [guest] | LinkedIn | Twitte...
Providing meals to vulnerable communities
August 19, 2021 06:00 - 14 minutes - 19.7 MBIn this episode we speak with André Correr, Institutional Relations and Project Manager at Best.Projects, Microsoft’s Government Partner of the Year. Best.Projects was recognized for their innovative work over the past year to deliver food to vulnerable communities in São Paulo, Brazil during the global pandemic. Click here for transcript of this episode. Best.Projects André Correr | LinkedIn Olivia Neal [host] | LinkedIn | Twitter Microsoft Public Sector Center of Expertise Dis...
Taking defense and intelligence to the cloud edge
August 05, 2021 06:00 - 14 minutes - 20.3 MBIn this episode we speak with Mike Schrock, Vice President of Global Alliances at Thales, Microsoft’s Defense & Intelligence Partner of the Year. Thales was recognized for their work developing cloud-based capabilities for defense organizations, allowing increased agility and interoperability, and bringing the ability to analyze data for decision making in a wide range of locations. Click here for transcript of this episode. Thales Thales Australia & Microsoft Press Release Mike S...
The rise of remote learning and future of education
July 22, 2021 08:00 - 24 minutes - 55.4 MBIn this episode we speak with Mohammad Almadani, CEO & Co-Founder of Classera, Microsoft’s Education Partner of the Year. Classera was recognized for their work empowering schools through the pandemic. Almadani was driven to develop smart learning solutions focusing on AI, gamification, and social learning. We discuss the growth of remote learning, how it supported education in conflict environments, how countries with limited infrastructures embraced this approach, and his vision for the fu...
How to build a digital organization at scale
July 08, 2021 08:00 - 23 minutes - 34.7 MBIn this episode we discuss Jacky Wright’s experience as the Chief Digital and Information Officer of Her Majesty’s Revenue and Customs (HMRC), the UK’s tax and customs department. She shares how to build a digital organization at scale and how to create an inclusive culture to deliver the best outcomes. Wright has held leadership roles in both the public and private sector and rejoined Microsoft in 2019 as the Chief Digital Officer and Corporate Vice President. Click here for transcript of...
Lessons from Denmark: Moving Operations to Cloud
June 24, 2021 06:00 - 28 minutes - 40 MBIn this episode, we talk with Maria Hald, who spent 20 years in the Danish public sector, about one of her roles as Deputy Director General in the Ministry of Finance. Hald was responsible for running a shared service center for HR for central government agencies in Denmark. She led transformation of this from a traditional way of operating to a cloud-based approach. We explore how she did this, the challenges she faced, and the outcomes of the work. Click here for transcript of this epis...
Scaling Digital Transformation in Brazil
June 10, 2021 06:30 - 29 minutes - 42.5 MBIn this episode we are joined by Luis Felipe Monteiro, the Secretary of Digital Government in Brazil. He oversees digital transformation of the federal government and is dedicated to implementing innovation actions in the public sector focusing on the needs of the citizens. We discuss how to scale digital transformation in a very large country, how digital approaches have enabled support of the most financially vulnerable people during the COVID-19 pandemic, and where Brazil is focusing next...
Accessibility in the public sector
May 27, 2021 06:00 - 25 minutes - 46.3 MBIn this episode, we speak to Yazmine Laroche, Deputy Minister for Public Service Accessibility in the Government of Canada. We discuss her ambition to make the Canadian public service the most accessible in the world. We explore the steps she’s taking to make it happen, how technology can play a crucial role, effects of the pandemic, and where to get started. Click here for transcript of this episode. Canada.ca - Accessibility in the public service Yazmine Laroche | LinkedIn | Tw...
e-Estonia: Using Data to Deliver Better Services
May 13, 2021 06:00 - 23 minutes - 33.3 MBIn this episode we are joined by Siim Sikkut, the Chief Information Officer of the Government of Estonia. Sikkut shares what it’s like to be the CIO of one of the world’s leading digital governments, his focus on user centricity, and how digital approaches can build trust between people and their governments. He gives advice for public servants and a glimpse of what’s next for Estonia. Click here for transcript of this episode. e-Estonia Siim Sikkut | LinkedIn | Twitter Olivia Nea...
Challenge-based approaches to Public Sector innovation
April 29, 2021 08:00 - 26 minutes - 37.3 MBIn this episode, we explore a challenge-based approach to public sector innovation. We speak with Jeremy Goldberg about one of the projects he was responsible for in the New York City Mayor’s Office of the Chief Technology Officer. Goldberg designed and implemented a new approach to bringing bold ideas and breakthroughs into the public realm to benefit New Yorkers through NYCx Challenges. Click here for transcript of this episode. NYCx Challenges NYCx Moonshot Launchpad Playbook ...
Seamless services: Digital access to birth certificates
April 15, 2021 06:30 - 23 minutes - 33 MBIn this episode we speak with Yolanda Martínez about one of the key challenges of successful digital transformation, the ability to work across boundaries and barriers to share and use data, and to better deliver services to people who really need them. We discuss how she worked across federal and regional boundaries while leading the National Digital Strategy of Mexico to give everybody the ability to obtain their right to identity through digital access to birth certificates. Click her...
Digital Policing
April 01, 2021 18:03 - 23 minutes - 32.5 MBIn this episode we explore the technology and cultural changes that have been put in place by Western Australia’s Police Force. Join us as we sit down with Western Australia’s Assistant Divisional Officer, Darren Henstock, to discuss the journey to implement body worn cameras, GPS tracking of Officers, and the management of COVID-19 through a digital approach. Western Australia Police Force Darren Henstock | LinkedIn Olivia Neal | LinkedIn | Twitter Microsoft Public Sector Center o...
Mixed Reality
March 18, 2021 06:00 - 18 minutes - 25.3 MBWhen virtual reality is integrated into our real, physical reality, we welcome mixed reality. We speak with Dr. Marc Pollefeys, Professor of Computer Science at ETH Zurich and Director of Science at Microsoft who leads Microsoft’s Mixed Reality & AI lab in Zurich. Learn about emerging areas of technology from 3D computer vision to AI, and practical applications of HoloLens in the public sector. Click here for transcript of this episode. Microsoft Research Mixed Reality & AI Lab, Zurich...
Rules as Code: Rethinking government rule making
March 03, 2021 18:25 - 19 minutes - 27.6 MBNew research is rethinking one of the core functions of government – rule making. In this episode, we talk with Alex Roberts, Deputy Head of the Observatory of Public Sector Innovation at the OECD (Organization for Economic Cooperation and Development). He provides clarity to the concept of “Rules as Code” and how it can improve the compliance, efficiency, and integration of rules. We discuss this new model for rule making and the efforts to help governments take a more strategic, deliberate...
Public Sector Future Trailer
March 02, 2021 20:20 - 2 minutes - 3.51 MBThis is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen. Click here for transcript this episode.