In this film, you see a GP talking to a patient who has repeatedly presented to the surgery for abdominal problems for which no organic cause has been found. The GP asks the patients at length about her symptoms. The information is already in the GP notes, but the GP knows that if the patient is to trust the advice given, she must first feel that the history has been heard and understood by the new doctor.

It is apparent that the symptoms are more problematic when the patient is lonely, and