Ep. 15- Mastering the RFP Process and Winning at Change Management and Adoption w/ Tom Schoen

The Professional Services Pursuit

English - April 20, 2022 20:00 - 31 minutes - 21.4 MB - ★★★★★ - 2 ratings
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Previous Episode: Ep. 14 - Productizing Services for Better Utilization and Employee Satisfaction w/ Owen Frivold

Next Episode: Ep. 16 - The Power of More Strategic Pitches and Driving Organic Growth w/ Brent Hodgins

Tom Schoen, CEO and President of BTM Global, sat down with us to discuss some of the downfalls of the business requisition process and dealing with procurement, as well as the most overlooked aspect of the implementation process once the business has been won, change management and adoption. Topics included in this discussion are:The ups and downs of the RFP processThe role of procurement for strategic enterprisePlatform and in-strategy services acquisitionsProperly gauging the commitment of new clientsEnterprise software acquisitionsChange Management and adoptionHow to prevent low adoption ratesWhen to begin the change management stage

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