12Faces.business
34 episodes - English - Latest episode: 11 months ago -Practical Management Tips for Small Business Owners. Short introductions to useful tools to grow profit and help to address issues as they arise.
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Episodes
NID52: Realistic Small Business Planning
May 23, 2023 01:00 - 4 minutes - 3.1 MBMost textbook business planning is unsuited to the realities of small business. Expecting detailed financial projections in 3 to 5 year's time is totally unrealistic when a small business can barely see 6 months ahead. Instead of planning methods developed for large and fairly stable big businesses, we have developed a flexible, low workload, business planning system for small business. It is based around a financial quarter GamePlan where you decide what to achieve in this quarter. Ge...
NID51 Business Analytics for Small Business
May 17, 2023 00:00 - 4 minutes - 3.08 MBJust like an iceberg only shows 1/8th of its mass above water, your accounts have many more things they can tell you if you go looking. But many analysis tools assume a fair degree of experience and management and accounting training. That's not common with small business owners. So 12Faces has developed several tools that can give useful insights to your accounts but are easy to use and understand. For example, we have tools for; 1. working out how much to increase your prices to counte...
NID50 Business Coaching
May 08, 2023 22:00 - 3 minutes - 2.12 MBIt is often hard for business Founders to "brainstorm" business issues with others. Friends and family may not have much business management experience. It might not be appropriate to discuss some topics with staff. Professional advisors can be helpful with their specific skill area but maybe less so with whole-of-business issues like business planning. And they can be expensive. 12Faces fills this gap with three services. First there is our wealth of useful articles and our trai...
NID49 90 Day Failing Business Turnaround Plan
May 02, 2023 21:00 - 4 minutes - 3.29 MBUp to 1 in 5 businesses are failing at any point in time. This is a sad loss of time, money and effort and generates a lot of stress on business' owners. With small businesses, the owner is generally good in the area of their professional skills but may lack business management experience. Every manager that ever there was started in this position. 12Faces has assembled a DIY and self-paced business training to help business owners with their turnaround. We call it Turnaround90 or T90 for ...
NID48 How to Grow a Local Service Business depends on its Headcount
April 26, 2023 03:00 - 4 minutes - 3.17 MBLocal Services Businesses are those that draw customers from a few towns or suburbs around the business's office location. Examples include building trades like plumbers, health professionals like dentists and professional services like lawyers and accountants. These business face different major issues when growing from Solopreneur though Micro Business (1-4 staff) to Small Business (5-19) staff. This video introduces the typical issues at each size step and headcount. Especially ear...
NID47 Business Diagnostics Funnel System
April 18, 2023 00:00 - 4 minutes - 3.35 MBEvery business operator faces nagging problems from time to time that might be challenging to think of how to solve them. Many managers are professionally trained in their operational area but less experienced with the management side of a business. Small business owners in particular have to be good at every aspect of managing their business operation. It can be hard to get useful feedback from your professional advisors and business networks. And some things you might not be able to d...
NID46 Introduction to Business Diagnostics
April 13, 2023 02:00 - 5 minutes - 3.7 MBMost business owners and managers have nagging issues in their business that they are not sure how to resolve; so they tend to just stay there and build up. The 12Faces Business Diagnostics system is a user-friendly way to narrow down the problem and arrive at possible solutions. This is just what a doctor does when you visit. At the start, you just pick the option that seems to best express the nature of the problem. You click on that and drop into a second set of more specific options ...
Nugget 45: Tracking the Buyer's Journey
April 04, 2023 02:00 - 12 minutes - 8.44 MBAnyone who might become your client moves through several stages in what has become known as the Buyer's Journey. Your marketing needs to cover each stage so that you get the best outcome from your marketing. We say the stages are; Awareness - thinking about starting to buy Consideration - choosing what product to buy Deciding - what supplier offers the best arrangements Retention - after the initial purchase, you want to keep the new client for as long as possible and, Advocacy - get...
Nugget 44: Local Area Marketing
March 30, 2023 05:00 - 10 minutes - 7.06 MBMany businesses draw customers from a catchment area around their location. Example business include building trades, health professionals, lawyers, architects. This podcast introduces Local Area Marketing as part of a series on how to grow this type of business. The Local Area Marketing series covers ways of boosting sales in your catchment area systematically and with long lasting success. Local SEO is covered in detail in the series. Youtube: https://youtu.be/NUw-lls6BIs Trans...
Nugget 31: Sustainable Business Success
November 15, 2022 00:00 - 8 minutes - 5.72 MBThe Mission of 12Faces is your Sustainable Business Success! This podcast introduces our approach to your Success and how to make that Success Sustainable. ID31 Read More: https://www.12faces.business/nugget-31-sustainable-business-success-transcript/
Sustainable Business Success
November 15, 2022 00:00 - 8 minutes - 5.72 MBThe Mission of 12Faces is your Sustainable Business Success! This podcast introduces our approach to your Success and how to make that Success Sustainable. ID31
Nugget 18: One Part of Sales Funnel Must Focus On
March 03, 2020 20:45 - 6 minutes - 4.57 MBAlthough a sales funnel is a very busy place, you can dramatically improve sales while reducing your consumption of time and other resources by identifying and focusing on just one part of the Funnel. Listen for more. ID18 More Info: https://www.12faces.business/dtn1-1-2-2/https://www.12faces.business/dtn1-1-2-2/
The One Part of Sales Funnel must Focus On
March 03, 2020 20:45 - 6 minutes - 6.1 MBAlthough a sales funnel is a very busy place, you can dramatically improve sales while reducing your consumption of time and other resources by identifying and focusing on just one part of the Funnel. Listen for more.
One Part of Sales Funnel Must Focus On
March 03, 2020 20:45 - 6 minutes - 4.57 MBAlthough a sales funnel is a very busy place, you can dramatically improve sales while reducing your consumption of time and other resources by identifying and focusing on just one part of the Funnel. Listen for more. ID18
HIPPO Effect Reduces Effectiveness of Team Meetings
February 25, 2020 21:03 - 7 minutes - 5.25 MBThe HIPPO effect in meetings can greatly reduce participation and contribution. Learn how to avoid its adverse impact. ID28
Nugget 28: HIPPO Effect Reduces Effectiveness of Team Meetings
February 25, 2020 21:03 - 7 minutes - 5.25 MBThe HIPPO effect in meetings can greatly reduce participation and contribution. Learn how to avoid its adverse impact. ID28 More Info: https://www.12faces.business/staff-input-meetings-hippo/
HIPPO Effect
February 25, 2020 21:03 - 7 minutes - 7 MBThe HIPPO effect in meetings can greatly reduce participation and contribution. Learn how to avoid its adverse impact.
Local Optima Damages Profit
February 10, 2020 21:48 - 7 minutes - 5.46 MBMaking every step of your service or production workflow produce as much volume as possible seems like a sensible idea. Hear why that is faulty thinking that may damage your profit. ID16
Nugget 16: Local Optima Damages Profit
February 10, 2020 21:48 - 7 minutes - 5.46 MBMaking every step of your service or production workflow produce as much volume as possible seems like a sensible idea. Hear why that is faulty thinking that may damage your profit. ID16 More Info: https://www.12faces.business/local-optima-problem-small-business/
1% price change, 11% profit increase
February 10, 2020 21:40 - 6 minutes - 6.37 MBA tiny increase of just 1% in your prices can lead to an average 11% increase in profit research at 1,200 businesses has shown. Hear how to tap into this profit boosting idea.
1% Price Change, 11% Profit Increase
February 10, 2020 21:40 - 6 minutes - 4.77 MBA tiny increase of just 1% in your prices can lead to an average 11% increase in profit research at 1,200 businesses has shown. Hear how to tap into this profit boosting idea. ID27
Nugget 27: 1% Price Change, 11% Profit Increase
February 10, 2020 21:40 - 6 minutes - 4.77 MBA tiny increase of just 1% in your prices can lead to an average 11% increase in profit research at 1,200 businesses has shown. Hear how to tap into this profit boosting idea. ID27 More Info: https://www.12faces.business/pricing-to-increase-profit/
Set a Destination for the Business
December 13, 2019 02:32 - 6 minutes - 6.45 MBHaving no clear destination in mind for your business means you will get lost!
Nugget 14: The Importance of a Destination for Your Business
December 13, 2019 02:32 - 6 minutes - 4.83 MBHaving no clear destination in mind for your business means you will get lost! Discusses several timeframes for business planning and the characteristics of a well designed SMART Goal. ID 14 More Info: https://www.12faces.business/gameplan-system/
The Importance of a Destination for Your Business
December 13, 2019 02:32 - 6 minutes - 4.83 MBHaving no clear destination in mind for your business means you will get lost! Discusses several timeframes for business planning and the characteristics of a well designed SMART Goal. ID 14
Nugget 32: When a Bottleneck is a Good Thing in Your Business
December 13, 2019 02:23 - 7 minutes - 5.16 MBIntroduction to the Theory of Constraints and the dramatic impact it can have on your business productivity. ID32 More Info: https://www.12faces.business/theory-of-constraints-menu/
Theory of Constraints
December 13, 2019 02:23 - 7 minutes - 6.88 MBIntroduction to the heartbeat of any business
When a Bottleneck is a Good Thing in Your Business
December 13, 2019 02:23 - 7 minutes - 5.16 MBIntroduction to the Theory of Constraints and the dramatic impact it can have on your business productivity. ID32
The Amazing 80/20 Rule Makes You 16 Times More Productive
December 13, 2019 01:01 - 7 minutes - 4.88 MBDo less work but still be 16 times more productive! This is the promise of the Amazing 80/20 Rule AKA Pareto's Principle. ID26
Nugget 26: The Amazing 80/20 Rule Makes You 16 Times More Productive
December 13, 2019 01:01 - 7 minutes - 4.88 MBDo less work but still be 16 times more productive! This is the promise of the Amazing 80/20 Rule AKA Pareto's Principle. ID26 More Info: https://www.12faces.business/the-amazing-80-20-rule-fast-growth/
The Amazing 80/20 Rule
December 13, 2019 01:01 - 7 minutes - 6.51 MBDo less and be 16 times more productive. This is the promise of the Amazing 80/20 Rule AKA Pareto's Principle
Piggy Banks
December 13, 2019 00:49 - 12 minutes - 11.4 MBEvery child understands piggy banks make sure money is available when needed. This is the the grown up version for business operators
Use Piggy Banks To Have Cash When Needed
December 13, 2019 00:49 - 12 minutes - 8.52 MBEvery child understands piggy banks make sure money is available when needed. This is the the grown up version for business operators. Reduce the stress of finding money when payments fall due. Smooth out cashflow. ID25
Nugget 25: Use Piggy Banks To Have Cash When Needed
December 13, 2019 00:49 - 12 minutes - 8.52 MBEvery child understands piggy banks make sure money is available when needed. This is the the grown up version for business operators. Reduce the stress of finding money when payments fall due. Smooth out cashflow. ID25 More Info: https://www.12faces.business/lesson/profit-piggy-banks/