Professional Communication Training
21 episodes - English - Latest episode: over 9 years ago - ★★★★★ - 9 ratingsProfessional communication skills training made easy by expert communication trainer Dan O'Connor. Learn danger phrases, power phrases, communication tactics, and effective communication skills you can use immediately to polish your image, be more persuasive, deliver superior customer service, and sound like a CEO.
Communicate with confidence, clarity, power, and finesse with the help of this professional communication training podcast.
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Episodes
Danger Phrase: Don't Worry | Professional Communication Skills Training Podcast with Dan O'Connor
January 28, 2015 00:00 - 3 minutes - 4.99 MBGo to Dan's site: http://www.danoconnortraining.com Get all his videos: http://store.danoconnortraining.com Enroll in Dan's course: http://www.onlinecommunicationtraining.com/tour Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog:http://www.danoconnortraining.com/blog Linked-In http://www.linkedin.com/company/power-diversity Pintrest: http://www.pinterest.com/danoconnortrain/ Google+: https://plus.google.com/100199916299031606704 C...
Men & Women Body Language at work--You've got to SIDLE UP, WOMEN!
April 30, 2011 20:11 - 3 minutes - 3.19 MBIn today's professional communication training podcast, expert communication trainer Dan O'Connor teaches you body language techniques designed for effective communication between the sexes at work. Would you like to open up the lines of communication with the opposite sex? Don't forget about body language. For more, go to http://www.powerdiversity.com and for online communication training by Dan, go to http://www.onlinecommunicationtraining.com and of course don't miss Dan's YouTub...
"What's wrong with you?" You can increase your communication power in 3 minutes
October 18, 2010 23:41 - 2 minutes - 2.14 MBWhat if you could increase your communication effectiveness in just minutes a day? With our Danger and Power Phrases now you can! Learn what phrases are sabotaging your success, and what phrases add power and punch to your message--all in just minutes a day.
Your Danger Phrase for the Day: "Honestly" SAY THIS-NOT THAT!
October 14, 2010 18:31 - 2 minutes - 2.28 MBAre you unwittingly sabotaging your communication success? It only takes one word to ruin your entire message, which is why Dan gives you Danger phrases to avoid and Power phrases to use when working in a professional environment. Communication training can be fun, effective, and free. You can be a better communicator in about 2 minutes! For more communication training, visit http://www.powerdiversity.com
Danger Phrase/Power Phrase of the Day: "Why didn't you tell me?" Increase your communication power in less than 3 minutes!
October 12, 2010 20:19 - 2 minutes - 2.33 MBHow would you like to increase your communication power in less than 3 minutes? Check out our professional communication tactics podcast where you'll learn power phrases, danger phrases, and communication tactics to help you dramatically transform your communication image and get instant results. Today's Danger Phrase is, "Why didn't you tell me?" Find out why this is a danger phrase, and what you should be saying instead, in today's lesson. For more free communication resources, go ...
Supreme Court Nominee Elena Kagan's EXCELLENT Communication Adventure!
July 05, 2010 23:39 - 3 minutes - 4.42 MBIn last week's supreme court confirmation hearings, Elena Kagan implemented one of my favorite communication strategies: She stayed on message using the broken record, didn't take the bait, and didn't engage. Regardless of your views of Elena Kagan, her use of these tools was masterful, and you too can--and should--use them in high-risk communication situations. Listen to today's podcast to find out how. For more, go to http://www.powerdiversity.com.
The Trick to Giving Compliments--The RIght Way
June 06, 2010 23:20 - 3 minutes - 2.1 MBHere's your professional communication tactic for the day: When giving a compliment--whether at work or at home--remember that we compliment people, not things, and that compliments almost always have the word "you" in them. Check out today's podcast to learn how to correctly give a compliment, which activates the right side of the brain of the person receiving the compliment, and positions you as a more powerful, polished, savvy communicator. For more, stop by http://www.powerdivers...
Establish The PEC to Gain the Professional Advantage
April 18, 2010 18:01 - 4 minutes - 3.1 MBMake dealing with clients so much easier, while you out-perform your customer service competition--just by employing this one simple professional communication tactic--the Personal Emotional Connection. For more, visit http://www.powerdiversity.com
The 4-Step Process for Dealing with THE BLAMER
April 06, 2010 21:48 - 7 minutes - 5.01 MBTHE BLAME GAME In every organization, there will be customers who want to blame someone else for their troubles. Who’s actually to blame for the problem is totally irrelevant. If you are in customer service and have to deal with the Blamer, remember that your role with them is to be the scapegoat, and your mission is to serve them by telling them whatever they need to hear so they can get un-stuck, and you can move along to the next customer while feeling good about the experience y...
Learn to Dance and Communicate--In All Situations!
March 24, 2010 06:43 - 2 minutes - 14.6 MB VideoWatch the masterful moves of the Master Communicator, as he teaches you--IN JUST 60 SECONDS--how to dance to any tune and respond to any person. If this video podcast doesn't cause you to shake your booty as you learn three dance moves you can do to ANY MUSIC--AND 4 magic communication phrases you can use in any situation--just email Dan and ask him to hang up his tap shoes.... The Secret Dance of Love will help you with your terpsichorean AND communication challenges. Share this vi...
How to Handle a Cry-Baby at Work
March 15, 2010 02:18 - 5 minutes - 3.81 MBIs there someone at work who uses crying as a defense mechanism, or a way to avoid assertive communication? Be ready the next time. In this professional communication training podcast, you will learn a simple six-step process that will help you effectively deal with a crier, and deliver your message with clarity, power, professionalism, and finesse. For more, stop by http://www.powerdiversity.com.
One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers
February 23, 2010 03:36 - 3 minutes - 2.37 MBIf you deal with emotionally charged or difficult people at work, you need power phrases to help you navigate through those difficult professional communication situations. Power phrases such as the one in today's professional communication training podcast helps you immediately increase your communication power, deal with difficult people, and communicate with confidence, power and finesse. For more, stop by http://www.powerdiversity.com.
The 4-Step "Disengage to Stop the Rage" Process
February 09, 2010 02:03 - 7 minutes - 4.84 MBThere's a reason why Zebras don't get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to Robert Zapolsky, author of Why Zebras Don't Get Ulcers). Our brains, however, keep releasing stress hormones and toxic chemicals long after the stress factor has left us. This is why we need a systematic approach to "disengaging" from stressful people and situations. This 4-step process is the best I have found. Remember to get the acco...
The One Interview Question Every Job-Seeker Must Ask Every time
January 30, 2010 00:00 - 3 minutes - 2.37 MBAbove all else, your professional communication skills will land or lose you the job you seek. This is why the first thing you do while seeking a job is hone your interviewing skills. Access to effective professional communication training has never been easier. In today's communication training podcast, Dan gives you the one question (and the number-one question) that anyone who's looking for a job must ask in the interview. Increase your chances of landing that job by listen...
The 3-Step Feel, Felt, Found
December 29, 2009 02:04 - 13 minutes - 4.36 MBAny quality professional communication training program will teach you basic yet powerful communication tactics such as the Feel-Felt-Found. If this is the beginning of your communication education and you have not yet mastered this technique, here's your chance to become a more powerful, persuasive, savvy professional communicator. For more free tools, stop by http://www.powerdiversity.com.
How to Develop a Knock-Out Professional Greeting
December 23, 2009 19:26 - 27 minutes - 2.75 MBAdding power phrases to your professional greeting is one of the easiest and most effective ways to increase your communication power. In this professional communication training episode, Dan teaches you how and why to add power phrases to your greetings. For more, stop by http://www.powerdiversity.com.
2 Steps for Dealing with Difficult Customers
November 30, 2009 22:12 - 4 minutes - 3.23 MBIf you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next time you deal with difficult customer, difficult coworkers, and all of the difficult people you’ll meet both personally and professionally. For more, go to http://www.powerdiversity.com.
The 4-Step "Saying No" Process for Saying No With Tact and Professionalism
November 29, 2009 01:38 - 5 minutes - 3.97 MBHave you been told that you need to learn how to say no more professionally? In this professional communication podcast, Dan teaches you the four-step process to saying no with professionalism, tact, and finesse. Take your professional communication skills to the next level with this powerful strategy. For more communication resources and tools, visit http://www.powerdiversity.com.
How to Develop Winning Opening Lines for Difficult Conversations
November 25, 2009 08:11 - 4 minutes - 3.15 MBWhen you need to have an assertive conversation at work (you know–one of those little talks), remember that your opening line is the most important part of that professional conversation. In today’s podcast, Dan teaches you the two-steps to creating powerful, polished opening lines for nearly any difficult conversation. PS-This also works at home in your personal relationships. For more professional communication training, stop by http://www.powerdiversity.com.
4 Magic Phrases You Can Use to Get Out of Any Communication Jam
November 19, 2009 22:10 - 2 minutes - 1.85 MBDo you ever find yourself at a loss for words? How unstoppable a professional communicator are you? In this podcast, Dan shares 4 magic power phrases you can use to get out of any professional communication jam. For more communication training and tips, stop by http://www.powerdiversity.com
How to Create and Use a Danger Phrase and Power Phrase List
November 17, 2009 21:22 - 4 minutes - 3.39 MBIn this communication training episode, Dan walks you through making one of the most essential communication training tools you'll ever use: a danger phrase and power phrase list. This list will help you purge phrases and words that rob you of credibility, and replace them with ones that increase your communication power. For more resources, visit http://www.powerdiversity.com