Customer success is your success - Lisa Schreiber (Chief Customer Officer, BlackLine)
Zero To Exit
English - March 22, 2021 06:00 - 53 minutes - 36.6 MBTechnology start ups venture capital founders career cybersecurity ceo cyber security entrepreneur innovation building leaders Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Lisa Schreiber is Chief Customer Officer at BlackLine. Lisa has spent over 2 decades in IT and Customer success roles in start-ups through Fortune 500 companies including Forcepoint, Oracle, GoldenGate, Charles Schwab and Apple. In SaaS business, they say, 100% of your time should be spent on customer retention. In this pod, Lisa shares her valuable insights on why Customer Success is such a critical function in SaaS product companies.