Process Breakdown Podcast (audio)
258 episodes - English - Latest episode: almost 2 years ago - ★★★★★ - 12 ratingsCEOs, COOs, and Managers discuss how they systematize and streamline business processes to scale up operations in their companies. This podcast is brought to you by the team at SweetProcess.
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Episodes
Communicating With Your Staff In a Positive Way With Accountability And Autonomy
March 28, 2021 07:46 - 31 minutes - 29.2 MBMuch like the Guardians of the Galaxy protect the galaxy, and the Avengers protect Earth, Amazzia protects your business, your brand, and takes the heavy load so you can focus on your business growth. In this episode, Dr. Jeremy Weisz interviews Daniel LeBlanc, director of operations at Amazzia. They discuss ways they protect client brands […] The post Communicating With Your Staff In a Positive Way With Accountability And Autonomy appeared first on SweetProcess.
How to Manage Your Company Even if You’re Miles Away
February 26, 2021 07:10 - 12 minutes - 11.8 MBEffective communication is important in everything we do. On today’s episode of the Process Breakdown Podcast, guest Mitch Dodd explains how he, as the COO of Kintec, managed to maintain communication through their chain of clinics, how he incorporated processes, and how he unified the recently acquired chain of clinics, despite not being physically present. […] The post How to Manage Your Company Even if You’re Miles Away appeared first on SweetProcess.
5 Simple but Effective Ways of Implementing Change in Your Business
February 17, 2021 15:46 - 25 minutes - 23.2 MBThe only constant thing is change, but for some reason, certain business owners fail to understand this, and that has them a bit behind in the income department. On today’s episode, you’ll learn how to facilitate and implement change and, of course, how to change with change. The host of the Process Breakdown Podcast Dr. […] The post 5 Simple but Effective Ways of Implementing Change in Your Business appeared first on SweetProcess.
How To Turn Your Business Vision Into Reality
February 17, 2021 03:39 - 24 minutes - 22.6 MBPeople encounter obstacles in their everyday life and so do businesses. Funny as it seems, the same way a person could lose focus and vision, so can a business. On today’s episode of the Process Breakdown Podcast with John Corcoran, he features Jeff Heyer-Jones, owner of SparkEvolve, a consulting firm and business which has two […] The post How To Turn Your Business Vision Into Reality appeared first on SweetProcess.
Turning the Crank on Your Business: Effective Ways to Improve Profitability
February 16, 2021 20:47 - 38 minutes - 35.5 MBThe plight of the business owner is to constantly improve business turn out, improve efficiency, and increase profit. Most business owners go about finding the solution to this the wrong way, though. So, on this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Dino Eliadis, a senior-level executive with over 25 years […] The post Turning the Crank on Your Business: Effective Ways to Improve Profitability appeared first on SweetProcess.
How SOPs Can Improve Your Business’s Growth
February 16, 2021 16:30 - 43 minutes - 39.6 MBAs a business owner, you may feel that the best way to scale is to do more advertising, more marketing, or even try to increase the lifetime value of your customers. These are all important. But what if they’re not the actual snags of your business’s growth? Well, on this episode of the Process Breakdown […] The post How SOPs Can Improve Your Business’s Growth appeared first on SweetProcess.
How a Fractional COO Can Help Scale Small Businesses and Improve Their Processes
February 08, 2021 21:00 - 16 minutes - 15.5 MBChanges that come with the growth and development of small businesses are delicate and vital. You must navigate how to manage your processes, delegate tasks, and manage the rising work hours without combusting. Hiring a fractional COO could be the answer to your prayers. Find out on this episode of the Process Breakdown Podcast with […] The post How a Fractional COO Can Help Scale Small Businesses and Improve Their Processes appeared first on SweetProcess.
How To Be a Better Leader for Better Sales
February 08, 2021 14:50 - 32 minutes - 29.7 MBThere are many components in creating a company. They include finding a problem to solve, establishing the products/service(s), and then selling it for profit. But there’s one thing that can break all your efforts to the ground even if it’s porcelain: half-baked leadership. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, […] The post How To Be a Better Leader for Better Sales appeared first on SweetProcess.
How To Successfully Build a Culture of Continuous Improvement in Your Company
February 05, 2021 20:13 - 17 minutes - 15.7 MBGoals are called goals because they’re aspirations one works toward. People have personal goals, and so should businesses. To effectively achieve a business goal, it’s best to have set paths that will lead you there. That’s why on today’s episode of the Process Breakdown Podcast, host John Corcoran helps you go over some of those […] The post How To Successfully Build a Culture of Continuous Improvement in Your Company appeared first on SweetProcess.
Effective Ways To Identify and Fill Gaps in Company Workflow
February 05, 2021 18:59 - 25.9 MBTo understand something is to have an in-depth knowledge of its workings and mode of function. So, it’s inherently a failure if business owners don’t understand their businesses: How to make it grow? How can they identify problems and inhibitors? That’s why on today’s episode of the Process Breakdown Podcast, host Dr. Jeremy Weisz visits […] The post Effective Ways To Identify and Fill Gaps in Company Workflow appeared first on SweetProcess.
How CEOs Can Free up Time While Generating More Revenue—Even in a Pandemic
February 05, 2021 13:26 - 17.5 MBBeing a CEO is rightfully tough. The responsibilities and struggles that come with trying to run and scale a business can be time-consuming. That’s why on today’s episode of the Process Breakdown Podcast with John Corcoran, he features Mandi Ellefson. She is the founder of Hands-Off CEO, a company that helps CEOs double their revenue […] The post How CEOs Can Free up Time While Generating More Revenue—Even in a Pandemic appeared first on SweetProcess.
How the Texas DFPS Streamlined its Operations to Processes Over 40,000 Requests Annually
December 31, 2020 22:20 - 24.8 MBJustin Compton and Heather MacLean are employees of the Texas Department of Family and Protective Services, a government agency that processes over 40,000 requests for records every year. With such a high volume of work, the organization has to be careful to ensure accuracy in its documentation. Having used several tools such as SharePoint, Microsoft […] The post How the Texas DFPS Streamlined its Operations to Processes Over 40,000 Requests Annually appeared first on SweetProcess.
How to Successfully Measure KPIs (and Mistakes to Avoid)
December 31, 2020 21:04 - 26.3 MBWithout knowing your key performance indicators (KPIs), how would you know the progress of your business efforts? KPIs are like health checks for your business processes and activities. Knowing that, how do you know which KPIs are important to measure the health of your business efforts, and which ones aren’t necessary? This episode of the […] The post How to Successfully Measure KPIs (and Mistakes to Avoid) appeared first on SweetProcess.
How Erick Rodriguez Built and Sold Three E-commerce Businesses by Streamlining his Processes
December 21, 2020 11:59 - 14.4 MBThe founder of AMZ AllStars Erick Rodriguez has built and sold three e-commerce businesses, twice to credit investors and once to a private equity firm. He sure knows something about making a business attractive to buyers. Erick explains that there are two major factors required to do that: good finances and processes. Many organizations struggle […] The post How Erick Rodriguez Built and Sold Three E-commerce Businesses by Streamlining his Processes appeared first on SweetProcess.
How Atlantic Sapphire Transferred Its Operational Knowledge Between Facilities by Documenting Its Business Processes
December 21, 2020 10:59 - 21.2 MBAs the technology process coordinator at Atlantic Sapphire, Stanley Kolosovskiy was tasked with ensuring that the organization’s business operations were optimal, but the absence of an effective workflow system was a challenge toward achieving that. He struggled with the software on the ground, despite having a minor in computer science and being a process-driven ISO […] The post How Atlantic Sapphire Transferred Its Operational Knowledge Between Facilities by Documenting Its Business Proce...
How Location Accès Crédit Enhanced Employee Efficiency by Creating a Solid Knowledge Base with SweetProcess
December 21, 2020 08:48 - 24 MBIntroduction As president at Location Accès Crédit, Michel Coutu was committed to assisting his clients with accessing vehicle loans in Canada amid the strict loan regulations in the country. The success of every application required the utmost attention to detail and efficiency among employees. Maintaining such a high standard was a challenge due to the […] The post How Location Accès Crédit Enhanced Employee Efficiency by Creating a Solid Knowledge Base with SweetProcess appeared first on...
How Tameer Inc. Empowered Its Employees by Creating an Accessible Knowledgebase with SweetProcess
December 02, 2020 19:49 - 13.1 MBIntroduction As president and chief executive officer at Tameer Inc., Bilal Farooq was the go-to person for all work-related questions. It did not seem like a problem initially until the questions became unending. Employees would call to inquire about the minutest detail. Keen to put an end to that cycle, he sought a system where […] The post How Tameer Inc. Empowered Its Employees by Creating an Accessible Knowledgebase with SweetProcess appeared first on SweetProcess.
How Ginkgo Residential Leveled up Its Employee Knowledge with Effective Business Process Documentation
December 02, 2020 17:23 - 12.3 MBIntroduction The portfolio analytics manager at Ginkgo Residential, Sarah Genay, was tasked with overseeing the documentation of business processes at the company. Their goal was to streamline their workflow and enhance employee efficiency, but there was only so much they could achieve with PDF manuals. Keeping the manuals up to date with the latest processes […] The post How Ginkgo Residential Leveled up Its Employee Knowledge with Effective Business Process Documentation appeared first on...
How to Improve and Streamline Your Business Processes
December 01, 2020 21:35 - 26.3 MBOn this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Brandon Turner, a digital operations agent who helps business teams and owners document and streamline their processes. Mr. Turner talks about the essence of process documentation as well as how it affects your time, business operations, and task delegation. He also […] The post How to Improve and Streamline Your Business Processes appeared first on SweetProcess.
Reclaim Your Time and Refine Your Business Processes
November 13, 2020 04:21 - 27.2 MBWe hear all about the importance of having a business process—a valuable asset, no doubt. But should you create and have any kind of process? What should your process be based on? The work you do? Or maybe your core values? In this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features […] The post Reclaim Your Time and Refine Your Business Processes appeared first on SweetProcess.
How to Use Empathy to Improve Your Business Process & Client Satisfaction
November 12, 2020 20:46 - 33.9 MBEmpathy is the tool Liz Illg uses to run her business. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, Ms. Illg talks about process development using her grounded method “the client love process,” a method that helps you build business processes based on genuine and intentional client care implemented at each […] The post How to Use Empathy to Improve Your Business Process & Client Satisfaction appeared first on SweetProcess.
How to Create SOPs and Reduce Process Bottlenecks
November 12, 2020 08:32 - 21 MBDocumenting your processes is just as important as having them. On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Erin Mathie, a process development and automation expert with more than seven years of experience in system development. She breaks down the significance of companies having standard operating procedures (SOPs) and […] The post How to Create SOPs and Reduce Process Bottlenecks appeared first on SweetProcess.
How To Be The Best COO And Build Better Relationships with the CEO
November 09, 2020 11:59 - 29.6 MBThe Chief Operating Officer or COO is an important thought leader of any company. If you’re looking to be a COO, trying to be a better COO, or you’re new to the job and you want to know the ins and outs, potholes to avoid, and best practices of being one, then this episode of […] The post How To Be The Best COO And Build Better Relationships with the CEO appeared first on SweetProcess.
How to Make Your Service-Based Company More Valuable
November 09, 2020 09:19 - 33.8 MBDo you think of ways to add value to your company? Have you ever thought of selling your service-based business? Or are you thinking of selling your service-based business? And most importantly, should you be thinking about selling it? If your answer is yes or no to any of the above questions, you’d be surprised […] The post How to Make Your Service-Based Company More Valuable appeared first on SweetProcess.
How to Improve Your Business Processes
October 30, 2020 18:38 - 26.2 MBProcesses are an important part of running a business. They help to simplify tasks, understand insights, and keep work organized. In this episode of the Process Breakdown Podcast, we interview Joe Bockerstette, a partner at Business Enterprise Mapping, an organization aimed at transforming organizations by changing how they solve problems and manage work. Joe speaks […] The post How to Improve Your Business Processes appeared first on SweetProcess.
How to Effectively Scale your Marketing Agency
October 14, 2020 19:16 - 34.7 MBIn this episode of the Process Breakdown Podcast we interview Gray MacKenzie, the founder of ZenPilot, an agency that helps digital agencies find the structure and the process needed for them to operate, scale, and grow effectively. Gray shares practical insights on how you can structure your digital agency to produce results consistently, and how […] The post How to Effectively Scale your Marketing Agency appeared first on SweetProcess.
How Marc Nelson Oil Products Overcame the Fear of Losing Skilled Employees by Documenting its Business Processes
October 12, 2020 17:07 - 28.3 MBIntroduction President of Marc Nelson Oil Products, Peter Nelson, had the advantage of experience in his industry after having run his business for decades. But the absence of documented business processes, procedures, and policies created a knowledge gap among his employees and affected their performance. Peter sought the help of Adi Klevit—a business process consultant […] The post How Marc Nelson Oil Products Overcame the Fear of Losing Skilled Employees by Documenting its Business Proce...
How MonteVista Homes Helps Homebuyers Achieve the American Dream with Streamlined Business Processes
September 27, 2020 13:52 - 16.3 MBIntroduction Luke Pickerill, president of MonteVista Homes, helps home buyers achieve the American dream of owning a home by building custom homes at a production home value price. Building high-quality homes to clients’ satisfaction require a high level of efficiency. However, a lack of effective business process documentation used to cause setbacks. An attempt to […] The post How MonteVista Homes Helps Homebuyers Achieve the American Dream with Streamlined Business Processes appeared firs...
How Altvia Cut off Clutter and Enhanced Employee Performance with SweetProcess
September 27, 2020 12:03 - 9.81 MBIntroduction Ben Hendershot is the Chief Operating Officer at Altvia. Working in an organization that helps private equity firms and other private market participants operationalize their software, he was no stranger to streamlining business processes. He was keen on improving his company’s business operations, but finding the right system was a bottleneck. Ben understood that […] The post How Altvia Cut off Clutter and Enhanced Employee Performance with SweetProcess appeared first on Sweet...
How IMS ExpertServices Identified and Closed Its Employee Knowledge Gaps
September 27, 2020 11:12 - 20.8 MBIntroduction Mary Pittman is the Process Improvement Leader at IMS ExpertServices, a consultative firm that caters to the world’s most influential law firms. Dealing with such an elite clientele demands excellence. Employees are required to be on their A-game at all times. But achieving that was difficult using manual documentation methods. There was a knowledge […] The post How IMS ExpertServices Identified and Closed Its Employee Knowledge Gaps appeared first on SweetProcess.
How Operoo Empowered Employees and Scaled Up with SweetProcess
September 25, 2020 17:32 - 21.4 MBIntroduction Troy Westley is the CEO at Operoo, an organization that helps businesses, especially schools, go paperless by automating their paperwork. As a fast-growing startup, many new processes were required for new departments and team members. Troy found himself having to explain every process to every team member and that was slowing him down and […] The post How Operoo Empowered Employees and Scaled Up with SweetProcess appeared first on SweetProcess.
How Brooks Law Group Increased Employee Efficiency by Improving Existing Business Processes
September 25, 2020 13:27 - 8.33 MBIntroduction As Administrator/HR at Brooks Law Group, Laura Johnson was not new to business processes. The firm had quite a number of processes for rendering their services to injured and disabled people. But these processes were manually managed, and there was only so much they could do with them. Employees were not able to work […] The post How Brooks Law Group Increased Employee Efficiency by Improving Existing Business Processes appeared first on SweetProcess.
How Good Nature Organic Lawn Care Increased Sales and Scaled Up by Streamlining Business Processes
September 25, 2020 12:10 - 12.4 MBIntroduction As CEO of Good Nature Organic Lawn Care, clients’ safety was Alec McClennan’s priority. The clients granted him and his team access onto their property on the basis of trust. One way to respect that trust was to deliver a great service. But there was a tendency for workers to drop the ball due […] The post How Good Nature Organic Lawn Care Increased Sales and Scaled Up by Streamlining Business Processes appeared first on SweetProcess.
How Optiable Improved Performance and Increased Productivity with SweetProcess
September 22, 2020 12:17 - 10.1 MBIntroduction Running a business of document management software for lawyers, CEO of Optiable Craig Bayer had a dire need of documented processes to get things done. He sought to meet this need by documenting the processes manually. But navigating them was a hard nut to crack. Micromanaging employees was part of the day’s job, and […] The post How Optiable Improved Performance and Increased Productivity with SweetProcess appeared first on SweetProcess.
How ParcelPoint Cultivated a Winning Culture by Streamlining Operations
September 20, 2020 17:44 - 12.4 MBIntroduction With no previous experience of using workflow management systems, ParcelPoint Operations Manager Charlotte Wallwork took the bold step to streamline her team’s business processes. The back and forth while executing simple tasks was evidence that her team members could do with some help. And with the company growing rapidly, they needed a solid system […] The post How ParcelPoint Cultivated a Winning Culture by Streamlining Operations appeared first on SweetProcess.
How Maxwell Counters Attained Consistency in Performance by Organizing Workflow
September 20, 2020 13:03 - 8.41 MBIntroduction General Manager at Maxwell Counters, Austin Maxwell, was keen on enhancing employee efficiency by making provisions for documented processes to guide them through their day-to-day activities. But that was not sufficient. The documents were either inaccessible or not up to date. It became apparent that they needed better systems in place. Austin gives us […] The post How Maxwell Counters Attained Consistency in Performance by Organizing Workflow appeared first on SweetProcess.
How to Prioritize Tasks
July 17, 2020 11:32 - 34 MBIn this episode of the Process Breakdown Podcast Geoff Woods, vice president of The ONE Thing, talks about prioritizing, time blocking, and setting goals. He talks about how you can successfully set things in an order of importance, how companies should prioritize and time block for maximum effectiveness. He also puts these methods into perspective […] The post How to Prioritize Tasks appeared first on SweetProcess.
Effective Ways to Maximize Output and Increase Profit
July 16, 2020 05:27 - 42 MBOn this episode of the Process Breakdown Podcast Bob Sutton, professor of management science and engineering at Stanford, co-founder of Stanford Technology Ventures Program and the Hasso Plattner Institute of Design, speaks about the errors companies make, how to correct them, and how they can adjust their game plan for maximum output and profit. He […] The post Effective Ways to Maximize Output and Increase Profit appeared first on SweetProcess.
How to Show Appreciation to Employees
July 15, 2020 20:15 - 36.9 MBDo you want to discover how to show appreciation to employees? In this episode of the Process Breakdown Podcast, author and motivational speaker Chester Elton revealed the steps to take to appreciate your employees and show them gratitude based on his decades of experience helping clients understand the value of appreciating their employees. He described […] The post How to Show Appreciation to Employees appeared first on SweetProcess.
What is the role of a Chief Operating Officer? (and Why your Company needs a COO)
July 13, 2020 19:09 - 36.6 MBIn this episode of the Process Breakdown Podcast Cameron Herold, talked about the misunderstood role of a Chief Operating Officer (COO) in a company. He revealed how the relationship between the CEO and COO in a company should be, how a company should run, and how employee-employer relationship can be made better. He talked about […] The post What is the role of a Chief Operating Officer? (and Why your Company needs a COO) appeared first on SweetProcess.
How to be a Great Manager
July 08, 2020 21:40 - 22.2 MBLooking for tips on how to be a great manager? In this episode of the Process Breakdown Podcast Mamie Kanfer Stewart, an executive coach and entrepreneur shared tips on how to be a great manager, effective delegation, and how to build a team. She talks about how she began down the road of entrepreneurship at […] The post How to be a Great Manager appeared first on SweetProcess.
How to Grow a Small Business
July 08, 2020 19:55 - 42.8 MBLooking for actionable steps on how to grow a small business? In this episode of the Process Breakdown Podcast Michael E. Gerber, a business thought-leader and best selling author reveals the steps to take to grow your small business so that it lasts longer, is successful, and easy to replicate. He gives the example of […] The post How to Grow a Small Business appeared first on SweetProcess.
How to Work Less and Earn More
July 08, 2020 06:32 - 32 MBIn this episode of the Process Breakdown Podcast, Josh Fonger, a consultant, coach, author, and CEO of consulting firm Work the System Enterprises discusses how to use his “Work the System” methodology to improve businesses and increase productivity. He achieves this by using fun and easy working procedures to guide the operations of businesses by […] The post How to Work Less and Earn More appeared first on SweetProcess.
How to Avoid Vanity Metrics and Efficiently Measure the Growth of your Business
June 18, 2020 20:02 - 33.1 MBIn this episode of the Process Breakdown Podcast Mark Graban, a consultant, author, and speaker with an international following shares the ways many companies misinterpret the data captured for representing their growth and improvement. Mr. Graban talks broadly on the methods you can use to avoid measuring vanity metrics, and how to efficiently measure and […] The post How to Avoid Vanity Metrics and Efficiently Measure the Growth of your Business appeared first on SweetProcess.
How to Clear Your Mind, Get More Tasks Done and Increase Productivity
June 18, 2020 15:05 - 41.6 MBOn this episode of the Process Breakdown Podcast, David Allen, who is the world-renowned author of the Getting Things Done (GTD®) books series talks in-depth on how he created systems to increase his productivity: by using these systems to clear his mind and arrange things he needed to do in an order of highest priority […] The post How to Clear Your Mind, Get More Tasks Done and Increase Productivity appeared first on SweetProcess.
How XL.net Improved Performance by Removing Clutter in Its Business Processes
June 02, 2020 16:25 - 17.8 MBIntroduction With over 2,000 different processes in his business operations, Adam Radulovic, CEO of XL.net, soon realized that being efficient in business was not about having too many processes. In the face of what he described as a “massive garage worth of processes,” it was difficult for employees to understand what was working and what […] The post How XL.net Improved Performance by Removing Clutter in Its Business Processes appeared first on SweetProcess.
How New Media Retailer Closed the Knowledge Gap Among Its Employees
June 02, 2020 01:22 - 24.6 MBIntroduction Working in the fast-paced industry of online marketing, General Manager and COO of New Media Retailer, Francesca Halberg, struggled with keeping up with the latest trends and communicating with all her employees. After spending several hours creating business procedures, the information would become obsolete in about a week, making their entire efforts a total […] The post How New Media Retailer Closed the Knowledge Gap Among Its Employees appeared first on SweetProcess.
How 3rd Arm Admin Enhanced Its Payroll Delivery and Employee Performance by Creating Better Systems
June 01, 2020 20:53 - 10.6 MBIntroduction Coming on board as the practice manager at 3rd Arm Admin, Candice Burgess’s role was to enhance the organization’s operations by fine-tuning its payroll and business administration services. Staff members grappled with running payrolls successfully by the due dates as a result of clogs in the manual processes they were working with. The need […] The post How 3rd Arm Admin Enhanced Its Payroll Delivery and Employee Performance by Creating Better Systems appeared first on SweetPr...
How Mudd Advertising Fine-Tuned and Streamlined Its Operations
June 01, 2020 00:25 - 16.4 MBIntroduction Taking a new position at Mudd Advertising six years ago, Senior Advisor of Digital Technology and Performance Dave Meindl did not have any system on the ground to work with—not even paperwork documentation. He had no idea how procedures were executed within the organization. Left to his fate, he was determined to make things […] The post How Mudd Advertising Fine-Tuned and Streamlined Its Operations appeared first on SweetProcess.
How Network Doctor Improved Customer Service and Streamlined it’s Business Processes to give their Customers Peace of Mind!
May 22, 2020 20:55 - 14 MBIntroduction As director of operations at Network Doctor, Joel Mizrahi’s topmost priority was crystal clear: to give their customers peace of mind. However, achieving that was a tall order. He and his team had trouble accessing vital information needed to resolve customer support issues. So much time was wasted looking for information on how to […] The post How Network Doctor Improved Customer Service and Streamlined it’s Business Processes to give their Customers Peace of Mind! appeared fi...