PQS Quality Corner Show
187 episodes - English - Latest episode: 27 days ago - ★★★★★ - 11 ratingsJoin Pharmacy Quality Solutions Associate Director of Pharmacy Accounts Nick Dorich, PharmD, for a podcast series "Quality Corner Show" that covers everything quality in the world of pharmacy and patient care. Look for future episodes to interview guests and experts in the healthcare profession.
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Episodes
Improving Data and Storytelling for Social Determinants of Health
May 25, 2021 10:00 - 31 minutes - 22.2 MBVibhuti Arya, PharmD, MPH, Curating Brave Spaces, Global Lead, Equity Workforce Development, International Pharmaceutical Federation (FIP), Professor at St. John's University, returns to the Quality Corner Show to talk more Social Determinants of Health (SDOH) with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD. In this episode, Arya talks about the importance of improving data and storytelling for SDOH.
Pharmacy Success Stories with Jeff Newell, Former PQS CEO
May 18, 2021 10:00 - 30 minutes - 21.1 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks to Jeff Newell about his time as CEO for Pharmacy Quality Solutions and other pharmacy success stories. Newell also talks about professional engagement and networking in the pharmacy profession at state and national levels.
The Future of Medication Quality Measurement with PQA’s Micah Cost
May 11, 2021 10:00 - 29 minutes - 20.7 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Pharmacy Quality Alliance CEO Micah Cost about the future of medication quality measurement and his vision for PQA going forward. This episode coincides with the 2021 PQA Annual Meeting May 11 – 13, 2021.
Treatment and Access for Opioid Use Disorder
May 04, 2021 10:00 - 32 minutes - 22.9 MBIn our final episode wrapping up our April discussion on Opioid Use Disorder, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks to Daniel Ventricelli, PharmD, MPH, Assistant Professor of Clinical Pharmacy at the Philadelphia College of Pharmacy, University of the Sciences and Casey Walker, PharmD, RPh, PGY-1 Behavioral Health Pharmacy Resident at the University of the Sciences about treatment and access for opioid use disorder. Resources and Notes: APhA’s opioid resource ...
Understanding Opioid-Related Quality Measures
April 27, 2021 10:00 - 27 minutes - 19 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD asks Adam Bernstein, PharmD, BCPS Manager, Performance Measurement at Pharmacy Quality Solutions to explain the "Why?" of Opioid Use Quality Measures on this episode of the Quality Corner Show. Bernstein also talks about how Opioid-related measures are different from adherence measures due to the intent and the way they are calculated.
A Conversation about Drug Diversion
April 20, 2021 10:00 - 31 minutes - 21.8 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Heather Ferguson, PharmD, MS, BCPS, Drug Diversion Prevention Specialist, Clinical Risk Management at UW Medicine about drug diversion and how a pharmacy utilizes a diversion prevention program.
Harm Reduction and Naloxone Access in Opioid Management
April 13, 2021 10:00 - 48 minutes - 33.7 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD speaks with Dan Arendt, Pharm.D., BCPS, Assistant Professor, Pain Stewardship at The James L. Winkle College of Pharmacy at the University of Cincinnati and Marisa Brizzi, PharmD, BCPS, AAHIVP, Pain Stewardship Clinical Pharmacist at UC Health about harm reduction and naloxone access in opioid management.
Opioid Management Screenings and Primacy Care Team Collaboration
April 06, 2021 10:00 - 26 minutes - 18.3 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Alison R. Knutson, PharmD, Medication Therapy Management at Park Nicollet Creekside Clinic about opioid management screenings and best screening practices in patients needing pain management on the Quality Corner Show. Knutson discusses how the comfortability of prescribing opioids has changed in the past 30 years and what tools are available for healthcare providers to build a successful treatment plan for the patient.
Implementing Pharmacogenetics at the Pharmacy Level
March 30, 2021 10:00 - 27 minutes - 19.6 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews GenXys Chief Scientific Officer Martin Dawes MB.BS MD FRCGP about Pharmacogenomic testing on the Quality Corner Show. Dawes discusses how primary care physicians, other prescribers and pharmacists can implement pharmacogenetic testing into their workflow.
An Interview with Nancy Chung, PQS Chief Operating Officer
March 23, 2021 10:00 - 22 minutes - 16.3 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Nancy Chung, PQS Chief Operating Officer about her new role with the company, what's coming down the pipeline and what excites her about pharmacy.
Celebrating Canada Pharmacy Appreciation Month
March 16, 2021 10:00 - 37 minutes - 26 MBThe Quality Corner Show celebrates Canada Pharmacy Appreciation Month #PAM2021 by interviewing Neighbourhood Pharmacy Association in Canada CEO Sandra Hanna. Hanna discusses the enhanced roles that pharmacists have played in the past year and will play with COVID-19 vaccinations starting in March 2021.
Celebrating Canada Pharmacy Appreciation Month
March 16, 2021 10:00 - 37 minutes - 26 MBThe Quality Corner Show celebrates Canada Pharmacy Appreciation Month #PAM2021 by interviewing Neighbourhood Pharmacy Association in Canada CEO Sandra Hanna. Hanna discusses the enhanced roles that pharmacists have played in the past year and will play with COVID-19 vaccinations starting in March 2021.
EQuIPP® Best Practices and Reviewing 2020 Calendar Year Data
March 09, 2021 11:00 - 29 minutes - 20.8 MBPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D chats with Cora Eilders, Senior Manager, Payer Relations at PQS about EQuIPP® Performance Improvement Strategies for 2021 such as reviewing full year 2020 data in the EQuIPP® platform . Cora also explains the value of the "analyze performance" button and the Quality Improvement Programs table.
Managing Covid-19 Pharmacy Services
March 02, 2021 11:00 - 32 minutes - 23.1 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD chats with Alice Dillard, Pharmacist, Manager and Co-owner of Triangle Pharmacy, in Durham, NC, about managing Covid-19 services. Triangle pharmacy has currently been providing Covid testing, but now is preparing for Covid vaccine administration. Dillard explains the preparation steps involved in offering this service as well as the importance of community volunteering. She details the value of being a pharmacy preceptor to student...
Incorporating Pharmacies into the Quality Measure Landscape
February 23, 2021 11:00 - 34 minutes - 24.1 MBSenior Director, Quality Measurement at the National Quality Forum (NQF), Samuel Stolpe guests on the PQS Quality Corner Show to talk quality measures with host PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD. Stolpe talks about measurement opportunities for pharmacists and cardiovascular measures related to the Centers for Medicare & Medicaid Services’ Shared Savings Program.
Understanding Clinical Guidelines for Patients with Cardiovascular Disease
February 16, 2021 11:00 - 29 minutes - 20.8 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Prashanth Iyer, PharmD, BCPS, General Cardiology Clinical Specialist at UNC Medical Center about understanding clinical guidelines and primary literature for cardiovascular disease patients. Iyer elaborates why the patients' understanding of the importance of medications ultimately affects long term goals for patients and how that can empower them to take ownership of that care.
How Community Pharmacists can Support Transitions of Care for Cardiovascular Disease
February 09, 2021 11:00 - 35 minutes - 25.1 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Lucianne (Lucy) West, PharmD, BCCP, Heart Failure and Heart Transplant Clinical Pharmacist at Cleveland Clinic, about working with patients that have had a major cardiovascular events such as heart failure or a heart transplant. Lucy talks about medicine regimens for these patients and the importance of pharmacist interventions to avoid patient readmissions.
An Interview with Laura Cranston, CEO Emeritus, Pharmacy Quality Alliance
February 02, 2021 11:00 - 29 minutes - 20.8 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Laura Cranston, CEO Emeritus, Pharmacy Quality Alliance (PQA) about her 15 years of service with the organization and the importance of medication quality use. Cranston also talks about social determinants of health, the importance of pharmacists being involved with measure evaluation and for shifting from fee for service to value-based payment.
The 2020 PQS Trend Report in Pharmacy Quality: Payer Challenges and Opportunities
January 26, 2021 11:00 - 30 minutes - 21.4 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD reviews the Payer Challenges and Opportunities Section III of the 2020 PQS Trend Report in Pharmacy Quality with PQS Vice President of Client Services Emily Endres.
The 2020 PQS Trend Report in Pharmacy Quality: Pharmacy Readiness
January 19, 2021 11:00 - 46 minutes - 32.1 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Anne L. Burns, RPh, Vice President, Professional Affairs at the American Pharmacists Association (APhA) about the pharmacy readiness survey and the results published in Section II of the 2020 PQS Trend Report in Pharmacy Quality.
The 2020 PQS Trend Report in Pharmacy Quality: Highlighting Consumer Perceptions
January 12, 2021 11:00 - 30 minutes - 21.5 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Terri Warholak, PhD, RPh, CPHQ, FAPhA, Assistant Dean, Academic Affairs and Assessment for the College of Pharmacy at THE UNIVERSITY OF ARIZONA and Todd Sega, SVP, Development & Strategy at Pharmacy Quality Solutions about their work on the consumer perceptions survey and the results published in Section I of the 2020 PQS Trend Report in Pharmacy Quality.
Medicare 2021 Star Ratings for Health Plans and Pharmacies
January 06, 2021 12:00 - 42 minutes - 29.3 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Todd Sega, SVP, Development & Strategy at Pharmacy Quality Solutions about changes to the Medicare 2021 Star Ratings, major takeaways related to medication-use quality measures, and what that may mean for health plans and pharmacies.
COVID-19 Vaccine and Long-Term Care Patients
December 23, 2020 19:00 - 33 minutes - 23.7 MBIn a special end of year podcast, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Betsy Elswick, PharmD, Clinical Associate Professor at West Virginia University School of Pharmacy about Covid-19 vaccine administration and long-term care patients. This episode was recorded on 12.22.2020.
Answering Your Biggest EQuIPP® Questions of 2020
December 22, 2020 11:00 - 20 minutes - 14.3 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD reviews with PQS Client Services Senior Specialist Amanda Malooley some of the biggest EQuIPP® questions that users had in 2020. These questions were the most frequent or impactful questions from pharmacies using the EQuIPP® platform.
Mental Health Measures in Use
December 15, 2020 11:00 - 23 minutes - 16.2 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Beth Arnold, Professional Services Project Manager at Costco Wholesale Pharmacy about mental health or behavioral health quality measures in pharmacy use.
What is Mental Health First Aid?
December 08, 2020 11:00 - 28 minutes - 20 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Katie Dollar, Pharm.D., Clinical Pharmacist at Balls Food Stores on the topic of Mental Health First Aid and its use in pharmacy.
Mental Health Screening in Pharmacy
December 01, 2020 11:00 - 39 minutes - 27.4 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Cortney M. Mospan, PharmD, BCACP, BCGP, CPP, Associate Professor of Pharmacy at Wingate University School of Pharmacy about mental health screening in pharmacy.
Filling a Gap in Mental Healthcare
November 24, 2020 11:00 - 33 minutes - 23.4 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Tawny L. Smith, PharmD, BCPP, Associate Professor of Psychiatry & Behavioral Sciences a the Dell Medical School, The University of Texas at Austin about mental healthcare. Dorich and Smith talk about how pharmacists can utilize medication knowledge to impact patient's mental health during the COVID-19 pandemic.
Quality Corner Season One Wrap Up
November 17, 2020 11:00 - 23 minutes - 16.7 MBDuring season one of the Quality Corner Show, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviewed many leaders and innovators in pharmacy. To wrap the season, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD chats with PQS team members Brittany Boyd, MHA, CPhT and Jasmine Perry, PharmD Candidate about the past year. Boyd and Perry discuss their favorite episodes of the podcast this season, while also highlighting changes experienced due to COVID-19. The podc...
How Can Pharmacists Use Social Media Effectively?
November 10, 2020 11:00 - 32 minutes - 22.8 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Richard Waithe, PharmD about ways pharmacists can effectively use social media to connect within the industry and what work needs to be done for pharmacy communications.
How Student Pharmacists Can Shape the Future of Pharmacy
November 03, 2020 11:00 - 33 minutes - 23.2 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews one of the current leaders of APhA-ASP, Juan Rodriguez from the University of Tennessee Health Science Center College of Pharmacy about student pharmacists are making an impact in the pharmacy profession.
Improving Healthcare Quality in Non-Traditional Pharmacy Roles
October 27, 2020 10:00 - 26 minutes - 18.4 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Maria Scarlatos, PharmD, CPHQ, about value based program development and innovation in pharmacy careers.
Elevating the Role of Pharmacy Technicians
October 20, 2020 10:00 - 36 minutes - 25.2 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Alex J. Adams, Administrator, Idaho Division of Financial Management about optimizing the role of the pharmacy technician and increasing their responsibilities on the pharmacy team.
Elevating the Role of Pharmacy Technicians
October 20, 2020 10:00 - 36 minutes - 25.2 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Alex J. Adams, Administrator, Idaho Division of Financial Management about optimizing the role of the pharmacy technician and increasing their responsibilities on the pharmacy team.
How to Successfully Implement Pharmacist Provider Status
October 13, 2020 10:00 - 29 minutes - 20.7 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Julie Akers, PharmD, BCACP, Clinical Associate Professor of the Department of Pharmacotherapy at Washington State University College of Pharmacy and Pharmaceutical Sciences about pharmacy provider status and the challenges in expanding the scope of practice.
APhA President Michael D. Hogue Speaks on American Pharmacists Month
October 06, 2020 10:00 - 31 minutes - 21.8 MBOctober is American Pharmacists Month and PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews APhA President Michael D. Hogue about the significance of American Pharmacists Month and the value of today's pharmacist.#APhM2020 Hogue also discusses the importance of pharmacists joining a professional pharmacy organization at a state level and joining the American Pharmacists Association at a national level.
How Does Pharmacy Quality Alliance Develop Quality Measures?
September 29, 2020 10:00 - 20 minutes - 14.2 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Pharmacy Quality Alliance (PQA) Vice President, Performance Measurement Lisa Hines, PharmD to find out how PQA develops quality measures. Hines also explains what are quality measures, who they are made for and why they are important.
Fall-ing into New Routines with Student Pharmacist Jasmine Perry
September 22, 2020 10:00 - 22 minutes - 15.8 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD catches up with Jasmine Perry, BS, third-year Pharm.D. candidate at the UNC Eshelman School of Pharmacy to talk about internships, student rotations, pharmacy school and working in a pharmacy during a very different looking Fall 2020. Get to know Jasmine Perry on this podcast and check out her YouTube Channel.
Fall-ing into New Routines with Student Pharmacist Jasmine Perry
September 22, 2020 10:00 - 22 minutes - 15.8 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD catches up with Jasmine Perry, BS, third-year Pharm.D. candidate at the UNC Eshelman School of Pharmacy to talk about internships, student rotations, pharmacy school and working in a pharmacy during a very different looking Fall 2020. Get to know Jasmine Perry on this podcast and check out her YouTube Channel.
Reviewing Performance Measure Results for the First Half of the 2020 Year
September 15, 2020 10:00 - 17 minutes - 11.8 MBPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D chats with Cora Eilders, Payer Relations Account Manager, about reviewing performance measure results representing over six months of health data, and then driving success for the remainder of the 2020 year.
What is the COVID-19 Prevention Network?
September 08, 2020 10:00 - 29 minutes - 20.2 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with Parth Shah, PharmD, PhD, Assistant Professor, Hutchinson Institute for Cancer Outcomes Research, about the COVID-19 Prevention Network. Shah describes his current role and explains how pharmacists have the ability to encourage patients to take part in the COVID-19 prevention network. To volunteer please visit The Coronavirus Clinical Studies COVID-19 Prevention Network.
Preparing for Immunization Season
September 01, 2020 10:00 - 25 minutes - 17.5 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews David P. Zgarrick, PhD, FAPhA, professor in the Department of Pharmacy and Health Systems Sciences in the School of Pharmacy at Northeastern University’s Bouvé College of Health Sciences in Boston, Massachusetts about preparing for immunizations this fall on the PQS Quality Corner Show. This is a continued conversation related to the 7.22.2020 Pharmacy Times Article Prepping for Flu Season in 2020: Why the Vaccine Is Mo...
Preparing Community Pharmacies for the Flu and COVID-19 Collision
August 25, 2020 10:00 - 29 minutes - 20.6 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with the owner of Love Oak Pharmacy in Eastland, Texas, Benjamin McNabb, PharmD, about methods to tackle the flu and COVID-19 collision occurring in the near future. McNabb highlights the shift of pharmacy practice to a holistic, value based model while also discussing how team work and innovation will positively impact patients during immunization season.
Building Upon the Quality Improvement Framework for Pharmacy Services
August 18, 2020 10:00 - 27 minutes - 18.6 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, explores building upon the quality improvement framework for pharmacy services with Pharmacy Quality Alliance (PQA) team members, Patrick Campbell, PharmD, PhD, Senior Director of Research and Mel Nelson, PharmD, CPHQ, Director of Research & Operations on the PQS Quality Corner Show.
Improving Quality in Community Pharmacy
August 11, 2020 10:00 - 26 minutes - 18.3 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with the owner of Thrift Clinic Pharmacy in Louisiana, Germaine Robinson, PD, about methods to improve quality metrics in independent pharmacy. Robinson describes how team work, years of experience, and innovation dramatically improved her services offered to patients.
Cybersecurity During COVID-19
August 04, 2020 10:00 - 19 minutes - 13.6 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews PQS Team Member Bill Laukaitis, MS on cybersecurity during COVID-19 on the latest episode of the Quality Corner Show. Laukaitis currently serves as the Manager of Infrastructure and Compliance at PQS.
New PQA Polypharmacy and Opioid Measures Hosted in EQuIPP®
July 21, 2020 10:00 - 31 minutes - 21.7 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks new hosted measures in EQuIPP with Zac Renfro, PharmD, Brittany Boyd, MHA, CPhT, and Cora Eilders, MHA, on the PQS Quality Corner Show. The groups specifically reviews PQA measures: Polypharmacy Use of Multiple Anticholinergic Medications in Older Adults, Polypharmacy CNS Active Medications in Older Adults and Use of Opioids at High Dosage in Persons without Cancer.
PQA Medication Use Quality Continuing Education Program
July 14, 2020 10:00 - 31 minutes - 22 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews John A. Galdo, Pharm.D., M.B.A., BCPS, BCGP (Jake), Director, Education and Program Development at PQA about their new Medication Use Quality CE program on the PQS Quality Corner Show.
Goal Setting and Making Adjustments
June 30, 2020 11:00 - 17 minutes - 12 MBIn this episode, Jasmine Perry, BS, a rising third-year PharmD candidate at the UNC Eshelman School of Pharmacy interviews PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD and Brittany Boyd, Pharmacy Account Manager, about personal and pharmacy goals and making adjustments mid-year.
How Student Pharmacists and Technicians Contribute to Quality Improvement
June 23, 2020 10:00 - 19 minutes - 13.2 MBPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Jasmine Perry, BS, a rising third-year Pharm.D. candidate at the UNC Eshelman School of Pharmacy on how student pharmacists and technicians contribute to the quality improvement process in the pharmacy. She currently serves as the Communications Intern with Pharmacy Quality Solutions, Inc.